Marrow — device blocked

My device has been blocked from accessing marrow app since two days. I cant even open or create another account, even if i do its saying device blocked . I took screenshots everytime it showed device was blocked from accessing . And the person called me bback and said he will get back to me. The next morning i got a mail that the query was resolved i restarted the app and i tried to log in it still showed that device is blocked. And i tried to create another account it still showed device blocked.. For which i replied the authorities saying the it wasnt resolved and they dint reply to any of my messages .i have no choice other than lodge a complaint coz i am losing precious time
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My device blocked

s Vinay's reply, Dec 22, 2021
Even my account is blocked.
Did your account got unblocked?
I didn't know of any such details before and now marrow blocked my account..I come from a middle class family and it was already so hard for me to get a subscription..And now marrow blocked my account...

How long did they take to unblock your account?
Nivey Se's reply, Jan 9, 2022
Now it's unblocked now how long it take
My account has been blocked recently as they are saying that its been used in more than one device but i have changed my phone and logged in in my new device and its still logged in in my previous device but in both phone i have been using the account but they have blocked it.
I recently purchased it for 42000 and how can i afford to buy it again and i have no idea what to do now🥺😭
Kindly resolve my problem as i am facing so much trouble and i am scared too

M.Anjali's reply, Nov 26, 2021
Did it get unblocked ???...same thing has happened with me just now
Scalpel's reply, Jan 27, 2022
Did marrow gave you access back to your account???
Did it unblocked
Scalpel's reply, Jan 27, 2022
Please reply
Did marrow gives access back or not?

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