[Resolved]  Marrow — My account was blocked

Actually I got a mail 2 days back stating that they couldn't verify my documents which I was uploaded. I noticed this mail wn my account was blocked. Since then I was mailing them frequently in response i was just getting a ticket nmbr. Such platforms are necessary for evry medical student. I couldn't get my account back.i am not knowing whther it is permanent or temporary. I felt like why I chosen marrow..
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Oct 5, 2021
Complaint marked as Resolved 
I was so happy they were communicated via mails... I had issue regarding kyc verification. Actually I was uploaded all the documents but my fault was I changed my name on my account which I thought was username. So the documents I uploaded and the name was a mismatch so they blocked... They temporarily unblocked my account two hrs as I had a valid reason to change... Finally I changed my name to Original name and uploaded govt approved documents. Later legal team verified my docs and sent a mail that ur documents are successfully verified and then my account was unblocked.
Oct 05, 2021
Updated by Dr Myhre
Sry temporarily unblocked * my account for 2hrs
 
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