[Resolved]  Marrow — Suspension of Account when used it on laptop

I’m Dr Priya, recently bought marrow plan C for PG preparation .
Today I logged it on Laptop and tried to watch lectures but unable to see over laptop. So i searched through random browsing and unknowingly installed bleustack( emulator which i was unaware that is illegal?).
I installed it by mistake and when opened marrow app, immediately got message of account suspension.
I mailed twice but still not resumed account. Please unblock the account as there is very short time remaining for exam .I will definitely take care next time.
Was this information helpful?
No (0)
Yes (2)
Oct 26, 2022
Complaint marked as Resolved 
Resolved in 2 days, subscription unblocked after mail with questionnaires and letter of assurance for not to use Emulator (Bluestack). Thanks for support.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint