Maruti Suzuki — Complaint regarding non receipt of gold coin offer | |
I had booked my Car with INDUS MOTORS KALAMASSERY, ERNAKULAM, Kerala. Sales Representative was Mr. MANU contact Number [protected]. Address : INDUS MOTORS, N.H 47, THAIKKAVU, THAIKKATTUKARA P.O, MUTTOM, ALUVA Landline : [protected] Branch Email : [protected]@indusmotor.com Territory Head : ANIL JOSEPH Contact Number : [protected] Mail-id : [protected]@indusmotor.com Regional Manager : SONY PETER Contact Number : [protected] Mail-id : [protected]@indusmotor.com District : ERNAKULAM Location : KALAMASSERY I took delivery of the vehicle on 31.10.2014 since i was out of station for official engagement. I had paid all amounts in due time by transferring amount to their bank account. The representative informed me that the corporate offer and Gold coin amount will be directly given by company to the customer. So i paid the amount[protected] corporate offer and 5200 gold coin) to Indus on 31st October and took delivery. On 13th December i have received Rs. 3000 as Corporate offer. On enquiry the representative informed that the Gold coin is not released by Maruti and requested t contact Maruti. Please take necessary actions to release it at the earliest. Nandakumar V M Project Manager, Muthoot systems and Technologies, Was this information helpful? | |
1 Comment | |
Comments
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
ATM Queue <[protected]@maruti.co.in>
12/17/14
to me
Dear Sir,
Thank you for contacting Maruti Suzuki Customer Care.
We have received your communication regarding non receipt of 2gm gold coin.
We regret the inconvenience caused to you. We request you to kindly send us the name, address and code of the Maruti Authorized dealer showroom from where you have booked your car along with any time frame committed (Verbally or Written) by the dealer to provide you the gold coin. This will help us to resolve your issue at the earliest.
We are looking forward to receive the desired information. We will do our best to assist you in best possible manner.
Please feel free to revert in case of any other query or clarification required.
Regards,
ANY TIME MARUTI
(Call Us- Toll Free:[protected] and[protected]
Please visit us at http://www.marutisuzuki.com
007