Maruti Suzuki — Engine issue

Address:

Bharuch, Gujarat

Dear Sir / madam, My self Rahul Patel and my Mobile No.[protected] and my car number GJ16BG3148. This is to inform you that i have purchase new car of maruti swift VDI and no one problem in 1st year but now we have facing the problem in my car. Now we have traveling from Ankleshwar to Idar( 300Km) on dt: 08/07/2015 no issuue in car but on dt:09/07/2015 i m going to some family function and automatically stop my car. I find the nearest service station at sun motors (Maruti service station at idar to Himatnagar Highway) and Mr.Sandip Shah told me your block is break down and engine lock and engine oil is empty but we have service carried ( last service at Raviratna-Ankleshwar ) out on 9000km & change the oil and after our service our car travel only 1000km so where is the OIL. As per maruti suzuki person Mr.Nitin Patel ( Kiran motors-Himatanagar) told me some water enter in your engine and break the block means i m not use my car in monsoon. As per your maruti suzuki parson told me 99.99% is chargeable but why are give charge because my car service on 9000km & all service carried out only maruti service station and after service my car travel only 1000km & face the problem and also maruti suzuki warranty give the 20, 000KM and 2Year Warranty. Note: I think our last service at raviratna -ankleshwar he don't change the oil because engine oil is empty. Please look into the matter and do the needfull as soon as possible and i m waiting for your promote and satisfactory reply. Regards, Rahul Patel Mo.[protected] / [protected]