Maruti Suzuki India — Complaint against on dealer on non-refund of excess money

Address:

Dakshina Kannada, Karnataka, 574240

I had booked car - maruti suzuki celerio vdi on 14/12/2016 and it got delivered on 06/01/2017 sold by ("bharath auto cars", charmadi road, sampige nagara ujire) at the time of booking, they (Bharath auto) agreed upon on returning booking amount rs8, 100 within three-four days after the car gets delivered. It’s been 18 days, i got car but didn't get the excess money. I had paid rs-5, 51.739, in full payment through vijaya bank neft. I’ve been calling them daily for refund, sometimes they do not receive the call and always tries to avoid/ignore our call and most of the times says that “i will call back in 10 minutes”, and never calls back. The sales executive who attended me was abhisheik marathe the behavior of the sales executive is very ignorant and unresponsive. I also tried contacting... Head office (Ph:[protected]) mangalore they too doesn’t respond correctly. I am hard to understand that maruti dealer is not able to refund the excess money even after 18 days from the date of delivery of the car which is not at all acceptable. Request your intervention to get the refund of excess money paid on account of purchase of below mentioned car at the earliest.
Sl no. Particulars details
1 vehicle model: celerio vdi
4 name of the user: p. Nagaraj rao
3 date of delivery: 06-jan-17
4 contact number: [protected]
5 email: nagaraj. [protected]@gmail.com
6 sales executive : abhisheik marathe (Cell [protected])
7 castomer id [protected]