Maruti Suzuki India — Eeco car

Address:	Agra, Uttar Pradesh, 282001
Website:	wwwmaruti.com

My Maruti Ecco Car UP80 BP 6774 covered under insurance policy no. 272800/31/2016/970 was submitted to Madhusudan Motors Pratap pura AGRA for accidental claim no. 272800/31/2016/000129 with direct policy through ORIENTAL INSURANCE Agra . Mr.Dinesh surveyed the car & gave his consent to the above claim estimated amount 46, 000/- approx. on 25/12/15 Mr. Deepak told me telephonic to bring petrol for starting the car, as there was approx. 5 liters of petrol already in the car at the time of submission Today on 27/12/15 at 4;00 pm i went to the workshop for delivery of vehicle with 2 ltr. petrol in bottle. Mr. Kapil asked me for the payment of Rs. 31, 739/-, I asked him for rebate/ discount & complaint about door . He toid me that your Car is under Credit Invoice ( UDHAAR KI CAR ) so the work will be done in the same manner & also he asked me to get the Graphics Sticked from outside on my own payment under accessory policy, before photography for claim procedure. I denyed for the same, Then the entire staff together misbehaved with me at 6;30 pm & finally not delivered the vehicle. I talked with Mr. Pradeep Tomar [protected] He also did not gave any satisfactory answer Kindly go through the matter & take neccesary action & make sure the delivery of vehicle at my doorstep by tommorow 28/12/15