Maruti Suzuki India — Misbehave by gm mr sanjay pandey

Address:

Nainital, Uttarakhand, 263139

On 27th apr 2016, i was travelling with 02 ladies & a new born baby from haldwani to bareilly for an emergency treattment of the baby. Unfortunaltely my car stopped due to fuel pump failure with in 5 km area of maruti authirised service centre named nainital motors pvt ltd. Haldwani. I approached mr sanjay pandey, gm, nainital motors haldwani for repair of the vehicle and briefed the situation. Mr sanjay pandey didn't respond well to me. I went to nearby honda showroom and ask the manager for immediate mechanic and briefed the situation. The honda manager sent a chap with me for inspection of the vehicle. After inspection, the mechanic found irregularity in fuel supply and told that it will only be repaired by the authorised service centre. Then i again approached to mr sanjay pandey requesting immediate help and alternate vehicle as i was going for treatment of the baby. Mr sanjay pandey misbehaved with me and advised to hire a taxi. Ultimately i felt insulted before my relatives and family members. The assurance and services provided by nainital motors pvt ltd and mr sanjay pandey within a area of 5 km are unsatisfactory... And the way they talk to customers are really unavoidable... Please look into the matter and keep me informed... My e- mail id is [protected]@gmail.com and contact number is [protected]