Maruti Suzuki India — Sale of Vehicle with extra charge

Address:

PWD Qr.-2, Magistrate Colony,, Hedayetpur, Guwahati-3, (Near Mitali Sangha)

Today, I have visited 3 of the Maruti Suzuki Dealers in Guwahati to enquire about the Maruti Suzuki SPRESSO VXI+ model. I want to purchase the vehicle for my personal use. They have given the estimate as follows:
1. Pallavi Motors, Guwahati-5: Rs. 534073.00
2. Poddar Car World, Khanapara, Guwahati-22: Rs. 533644.00
3. Bimal Auto Agency, Chandmari, Guwahati-3: Rs. 531648.00
The price includes (estimate attached):
1. Ex-showroom price
2. Insurance
3. RTO
4. HSRP
5. FASTAG
6. Auto Card
7. Teflon Coating
8. Underbody Paint
9. Dealer Processing Fees etc.
The dealerships said that they can not deliver the vehicle if I don't pay even for single item as mentioned above. As I understand, Sl. 1 to Sl. 5 are mandatory, but the dealers changing for Auto Card, Teflon Coating, Underbody Paint and Dealer Processing Fees are not understood. Therefore, I would like to request you to clarify the reasons for charging for above items. If charging for above items are not justified, than I request you to instruct the dealers not to charge for unnecessary items so that the consumer like us can also buy Maruti Suzuki vehicles in hassle free manner. This may be considered as CONSUMER ISSUE.

Thanking you,

Dr Jagannath Kalita
PWD Qr 2, Magistrate Colony, Hedayetpur, Guwahati-3, Assam, India.
Mobile No.: [protected], [protected]
Email ID: [protected]@gmail.com
My previous Maruti 800 Car No.: AS-01AB-1064