Maruti Suzuki India — Swift vdi KL 17 M 6309

Address:

Ernakulam, Kerala, 686667

We have one swift VDI bearing Reg no KL 17 M 6309 purchased in 2015 January from Indus Motors Muvattupuzha. Now it has been just completed two years and the running KM is around 45000/ So far we are doing services in time at the same office of indus motors muvattupuzha. Now the vehicle is showing some starting problem. While enquiring about this we came to know that it is due to the fuel pump problem. ie to be replaced immediately. That will cost around 35000/-.We are really stunned as even just 45000 km have crossed the vehicle. While discussing about this with the authorized servicing people, they are saying that it may be due to moisture in fuel. But we can’t believe the same blindly as other vehicles are also using the same fuel . While enquiring about this we came to know that maruthi variants like swift, dezire and ertiga are reporting this type of issues frequently. Others will not show this type of problem at least up to 200, 000-/km. So i presume that Maruthi will consider their customers complaints seriously and will give an apt solution. So please do the necessary and kindly give a warranty extension for this problem also, ie please replace the same at your own cost as we are your customers for the last some years .
thanking you
Yours faithfully
Anupama T R
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[protected]@gmail.com