Maruti Suzuki — Non receipt of Gold coin

I had purchase a new Maruti Alto LXI From Indus Motors Kalamassery, Cochin, during last September and took delivery on 31st October due to some personal reasons. Details are furnished below. Date of Booking – 23.9.2014 Invoice Number & Date –VSL14004282 dated 27.9.2014. Customer ID – [protected] Vehicle Details – MA3EUA61S00502508 Engine No. 528600 Insurance No. MOP2551022 dated 10.10.2014 for amount 12708. As per the advertisements in the daily newspapers, All customers are eligible for 2 gram gold coin till 31st of September. Also the agreement forms shows that the rate and offers are eligible as on the date of invoice. During the time of taking delivery Indus Motors informed that the amount related to Gold coin offer will be disbursed by Maruthi within 2-3 weeks after delivery. But now Indus informed that Maruthi rejected my request since the date of insurance was 10.10.2014. Please forward the reason for denying my right. Nandakumar V M Project Lead, Muthoot systems and Technologies Limited, Infopark, Cochin. [protected].