[Resolved]  Maruti Suzuki — not getting insurance claim from maruti-bajaj allianz

Address:

Kolkata, West Bengal

purchased zen estilo vxi- wb-06-g-6205 through maruti true value autohi tech picnic garden 34 cn roy road tiljala kolkata -39 on 01/08/14. met with an accident on 29/8/14. insurance purchased from maruti bajaj allianz, mani square mall, 4th fl, maniktala, kolkata. as per mr anupam das, asst. mgr/claims of bajaj that vehicle is not on my name as on 29/08/14 as per vahan website thus claim is rejected. as per mr rajib, m mgr. of auto hi tech true value outlet that they submitted all documents for name trasnfer to rto/alipore/kolkata on 17/08/14. it is quite natural that generation of smart card on my name will take some time. if vahan website is not updated then how does it prove that the vehicle is not on my name once i have made full payment on 01/08/14. as per bajaj vahan website is showing the said vehicle is on previous owner name. how it is possible to come to this conclusion that till generation of smart card that vehicle is on previous owner name. once form 29 & 30 is signed on 01/08/14 then automatically the vehicle is sold out to new customer. please look into the matter and resolve the issue. it is harassment only, nothing else. please keep your company's reputation and pay me the insurance amount. thanks from gopi nath ray/ [protected]/ [protected]