[Resolved]  Maruti Suzuki — unsatisfactory service

Dear Sir,
I am using the WAGAN R VXI (UP 27 P 2539) from last three years, i went for the service of my car on Sumitra DS Motors, Shahjahanpur, U.P. on the last weak od November and I tell to the supervisor that break oil is leaking in any wheel please check and also for the alignment and balancing and whole service. But when i used my car then there was no balancing-alignment and the break oil was leaked. When I make complaint to the dealer then he denied, in fact i paid near about 8000 for that service. I am very unsatisfied with this work. Please care of my car.

Dr. Deepak Misra
Shahjahanpur, U.P.
[protected]

To whom so ever concerned
I am writing this mail againist the maruti service department. My maruti ritz vdi no. DL8c ah 0170 (dd motors), went for the rotuine service after the service the car developed few defects regarding which i called up the workshop ppl they came at my place and tried to rectified the defect but the problem was still dere it was nt completly rectified. They told me that they will contact me once again regardimg the same but till then i have not recived a single call or email from there side . At the time of service the company makes several call to bring tge car for service what happens after that there is no one to take the feedback when i called up at the customer care many a times tgere no body to attend the calls they keep the call on hold and then no response . This is a big loop hole there is no contact with the customer after selling the product. My car is still not rectified it has few technical snags i want the customer care dept or the service dept to contact me as soon as possible.
Pradeep solanki
[protected]

I had given my vehicle for second free service at Lohia Automobiles bhilwara Rd Rajsamand Rajasthan from where I purchased my Ertiga VXI MODEL car. I have been given interior mating of Swift vehicle. Is there no Ertiga model interior mating available? During second service I had already told to clean the interior side with vaccum because the grains were spread all over during my usage. But was not cleaned at all. On receipt I informed the person and he promised me to get it collected the next day and will get it cleaned again. But nothing was again done... I am attaching the photos after servicing when I received after second time delivery also. Even the flowers kept on the front side which were dried up was left unattended. Even the part which was come.out inside was not fixed in its place. Is this the service being provided sir.. I am disappointed.. I had earlier Maruti alto but had a good experience with its service all over wherever I gave it for service. Be it paid or free service.. Please look into the matter. I purchased the car on 28/5/15 . I am not able to attach the photos due size. But can transfer it if required. My email is is [protected]@gmail com

Unhappy