[Resolved]  Matrix Cellular — Matrix - Cheats to the Core. Never go them.

Address:

New Delhi, Delhi

I got a US SIM card from Matrix for a short trip. I opted for 1 month Plan of 4999 INR that includes free incoming/outgoing local calls, 1500 mins of India talk time, free limited no. of SMS. I returned to India on 23rd Nov and Matrix sent an itemized bill for 8568/-. I confronted with the local guy as well the support, but they have their own justifications which was not communicated to me in paper. All promised to me before I get the SIM was...4999 all inclusive. With so much disgruntlement I paid 8568 last month. To inflict more pain, Matrix sent another bill for 2560/- stating the previous one is for 2 weeks and the latest one is for remaining weeks. This is nothing but a cheap mechanism to cheat consumers without information or promoting false info. If I've taken the SIM at US, the whole expenses would have costed me mere 50 USD (3000 INR), where as matrix looted nearly 12000 INR in the name of professional services. ALL THE POSITIVE MESSAGES YOU FIND HERE ARE POSTED BY MATRIX THEMSELVES. PLS DONT BE FOOLED AND GOT TRAPPED