Max Bupa — Not issue of policy document even after paying the premium

Address:

626001

Dear sir
D. Nagaraj
Policy no.[protected]
Membership no.2704039
Customer id: [protected]
I make a payment of rs.24808/- (Rupees twenty four thousands eight hundreds and eight only) towards the renewal premium for my health insurance in m/s. Axis bank ltd., virudhunagar branch by my tamilnadu mercantile bank virudhunagar branch cheque no.876524 dated 09/06/2017. At 10:00 a. M. Today.
Please be kind enough to renew my policy and the policy document may sent to me to the following postal address:
D. Nagaraj,
2/2-a, (New no.20), thiruvalluver road,
Virudhunagar - 626 001
Tamilnadu.
I am trusting to be favoured with your prompt action in this regard.
D. Nagaraj
+[protected]

Till now i have not received the policy.
But everyday i got a phone call by a recorded voice that i have not paid the premium.
Please check your axis bank account and issue the policy immediately.
D. Nagaraj
+91 [protected]