Mcdonald's India — dead bug in fries ordered

Address:Bangalore, Karnataka

There is a dead bug in the fries i ordered today from mcdonalds!! If these are the standards that a chain like mcdonalds sets in india... Imagine how lightly they take indians. Had this been done in the us i'm pretty sure they would have been begging the customer in fear of a lawsuit. Pathetic response from delivery partner swiggy as well.. 60/- bucks coupon for a dead bug!!
Mcdonald's india
Mcdonald's india
https://www.consumercomplaints.in
Kindly look into it as it is a serious health concern for so many regularly ordering food from these popular places!!
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Dear Swayam,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
I ended up swiping my debit card at the store as my PhonePe app was taking longer. Turns out that the money got deducted from my account from both transactions, the swiping and PhonePe app. The mcd store staff said it would be refunded but it has been four days and it still hasn’t been refunded.
McDonald's India Customer Care's response, Feb 5, 2020
Verified Support
Dear Shereen,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's

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