Mcdonald's India — received non vegetarian food instead of vegetarian food | |||
I sarvagya gaur ordered mc spicy paneer (Order#f720e) through uber eats from mc donalds vile parle west mumbai today at 4:49 p. M. When i received my order i was sleeping so the servant informed me and kept my burger beside me. Few minutes later i woke up and grabbed my burger since the lights were off i couldn't figure out the red sign on the box and i started eating the burger after almost finishing half the burger i figured out something wrong in the burger so checked it again then found out that i was delivered mc spicy chicken. I am an ardent vegetarian and my religious sentiments have been hurt. I didn't expect this from mc donalds since i was a huge fan of the brand until now but i won't be ordering from mcdonalds from now on and i would also strictly tell my family and friends and convey the people on my social media about the issue and ask them to discontinue ordering from mcdonalds. Was this information helpful? | |||
McDonald's India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Visited McDonald's outlet in Viviana Mall, Thane on 30 July 2019. Order no. 196 at 1444hrs. As the order was not correctly taken and billed as ordered, I was asked to pay Rs 100/- in cash for coffee and fries. No receipt was issued. Crew Trainer Jaychand had instructed the counter girl who had approached Jaychand how to go about this.
McDonald's India Customer Care's response, Aug 8, 2019
Verified Support
Dear Customer(Ashda),
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's