Meesho — Order marked as delivered without OTP Product not received No refund

Anuja_G

from Beed, Maharashtra

Aug 2, 2025

Address: Mama Girni,3rd row,Behind Aasha takies,Dhanora Road, Beed.

Website: Meesho.com

I placed an order on Meesho (Order ID:[protected], and it was marked as "Delivered" with OTP confirmation. But I never received the product, and NO OTP was ever given by me or anyone else.

The delivery was supposed to go to my friend’s address, but the phone number used for delivery cannot receive incoming calls. Still, the delivery agent falsely marked it as delivered without any confirmation.

I raised a complaint (Issue ID: MST-[protected]), but Meesho closed it without any investigation and refused to issue a refund or redeliver the product.

This is unacceptable and shows very poor customer service and dishonesty in handling issues.

I am extremely disappointed and no longer trust Meesho. I request a proper resolution and strict action against fake delivery practices.

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Meesho customer support has been notified about the posted complaint.

Aug 02, 2025

Updated by Anuja_G never received my order, but Meesho marked it as “delivered” and refused to help me even though I didn’t give any OTP. Their support closed the issue without investigating.
I’ve lost my money and trust. Be very careful before shopping — they don’t protect customers properly. #NeverAgain