Meesho Complaints & Reviews

I order parcel and received different than i ordered after i return but for return pick up shadowfax delivery without single call rescheduling from 2-3 days and not coming for taking. Not a single call received from their side to pick up return. I raised this issue in meesho help centre but after calling me back the meesho help centre people saying call after 2 hours again I call after 2 hours they increasing time and not resolving my issue....

Hi, I have placed an item from Meesho and placed a return request for the same on the day of delivery itself.

Order ID[protected]
Order Date[protected] / 17:48:51
Invoice Number - 1qsxp265481
Invoice Date[protected] / 17:48:51
Delivery Date[protected]
Last pick-up scheduled[protected]
Last Return pick automatically cancelled[protected]

Dear Sir/Madam,...

Complaint Against: Meesho
Order ID:[protected]
Issue ID: Product not picked up and refund not processed despite repeated complaints
Nature of Complaint: Faulty Product / Poor Support / Return Denial
Date of Incident: Ongoing for past 2+ weeks

Complaint Details:

I am extremely disappointed with the service provided by Meesho. I ordered a product (Order ID:[protected]...

10 th may I have ordered a product order ID[protected] but they have not delivered this product to me till now. 1 month has gone but they are not providing the any proper resolution .they are fraud scammers
MEssho is cheater, i have done the pre paid payment of 1364 rs .but they have missed my parcel in transit and close the complaint without any resolution . its a big amount i need my refund back, pls help me take leagal action...

I ordered a pair of sunglasses from Meesho approximately 15 days ago. Despite the order showing “prepared, ” the delivery has been repeatedly delayed with no clear updates. I have contacted customer support but have not received a proper response. I request either immediate delivery or a full refund. I’m filing this complaint due to poor service and non-fulfillment of the order....

I'm writing to report a complaint regarding my order (Order ID:[protected] placed on May 15, 2025. Despite the expected delivery date of May 25, 2025, I haven't received my order, and I'm extremely disappointed with the lack o[censored]pdates and support.

Details:
- Order ID:[protected]
- Order Date: May 15, 2025
- Expected Delivery Date: May 25, 2025
- Item: Kurta Set
- Payment...

1. Complainant Details
Name: Ishteyaque Alam
Email ID: [protected]@gmail.com
2. Transaction Details
Order Date: 11 October 2024, 7:35 AM
Product: Vivo T3 5G Smartphone
Payment Mode: Google Pay (via UCO Bank, through my brother's UPI)
Transaction ID:[protected]
Order Amount:18, 986/-
Order Platform: Meesho
Order ID:[protected]
Courier Partner: Valmo...

Dear Meesho Customer Support,

I am writing to raise a concern regarding a product I recently purchased from your platform. The item is a wine colour net lehenga choli for women, priced at ₹1, 545.

After receiving the product, I followed proper washing instructions. However, I was extremely disappointed to find that the fabric quality is poor, and the color faded significantly after the first wash. This has...

Dear sir / madam,

This is to inform you that I had purchased this item called the “rechargeable waterproof scalp massager – handheld, portable”, from meesho on 16th April 2025, order Id No.[protected], valued Rs. 640/-, from the supplier “ISORICH”. I received the item on the 24th April 2025.

When I saw that the item was completely wrong, I took a picture of it and raised...

I ordered Plastic storage box container on 2nd April 2025 with order id[protected]

Meesho updated the delivery date as 12th April 2025, but product not delivered on time.

i contact meesho support team, they said due to strike they not able to deliver, but there is no strike in my place,
After multiple complaints also they are telling same story as there is a strike.

I attached all the photos including meesho team responses

kindly check and help me to get the product or atleast for the refund my money.

Thanks

Order ID: #[protected]
Product: Basco Wooden Box
Courier Partner: Delhivery
Order Date: 3rd April 2025
Return Requested: 4th April 2025

I ordered a Basco Wooden Box from Meesho, which was delivered on 3rd April 2025. Unfortunately, the product arrived damaged — the sliding panel was broken — and it was made of poor-quality plywood, not as described. I raised a return request on...

ChatGPT
You said:
Pareshan hu
ChatGPT said:
Kya hua? Batao na... main sun rahi hoon.

You said:
Meesho se parcel order Kiya but meri near by delivery boy cancel kar diya bolo Sara parcel cancel kar dete Hain complaint karne per bhi Koi kuchh nahin hota
ChatGPT said:
Arey, haan samajh sakti hoon kitna frustrating lagta hai ye.
Tumne time se order kiya, phir bina reason ke...

We have ordered refrigerator cover vide order no[protected] pn 3rd april with delivery date on 11th april. When checked status on delivery on 11th april it showed delivered on 10th at 10.12 PM
Complaint raised on 11th and they told 7 days to resolve but when we follow up they are not responded positively
They are not refunding or arranged another delivery
Dont purchase anything from Meesho
They are running cheating rocket and making money

Suraj
[protected]

To,
The Consumer Grievance Officer
Meesho (Fashnear Technologies Pvt. Ltd.)
Subject Non-delivery of Prepaid Order – Request for Immediate Action
Respected Sir/Madam,
I am writing to raise a formal complaint regarding a prepaid order I placed on the Meesho platform. Despite the payment being completed and several days passing, the product has not been delivered, and my complaint has not been resolved.br...

I am a content creator who reviews and promotes Meesho products through social media. I have placed multiple orders (around 17 products) worth over ₹9, 000 for review purposes. However, I am unable to update my bank details in the Meesho app.

Every time I try to update my bank account or even UPI ID, the app shows “Invalid Details” – even though the information is correct. I have tried with multiple accounts and UPI IDs, but nothing works.

I contacted Meesho customer care several times and also submitted all necessary proofs, including screenshots and order details. However, they closed my ticket stating “proof not provided, ” which is completely incorrect. I submitted the requested proof on the same day it was asked, and I still have that record with me.

Because of this issue, I am unable to receive my payments, which is seriously affecting my content work and causing financial loss. I request the concerned authority to take immediate action, review my submitted documents properly, and help me resolve the issue.

Registered Email/Phone: [Add yours here]
Order Count: Around 17
Total Value: ₹8, 000+
Proof Submitted: Yes (on the same day it was requested)
Issue: Bank/UPI details always showing invalid despite being correct
Support Issue: Tickets are closed without proper resolution

Thank you for your support.

Placed an order on 5th April and it was showing shipped on 6th and in Surat and it is still in Surat not even moving.

Here’s a professional and clear draft you can use to file a consumer court complaint or send an email to Meesho’s support team:

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Subject: Complaint Regarding Disrespectful Behavior by Chat Support and Misleading Delivery Status

Dear Meesho Customer Support / Consumer Forum,

I am writing to formally raise a complaint regarding my recent experience with Meesho's customer service and delivery process.

One of my orders was marked as “unsuccessful delivery attempt” and subsequently returned by the delivery agent. However, I did not receive any call, message, or notification about this attempt. This lack of communication caused unnecessary inconvenience.

I reached out to your chat support team for assistance. Unfortunately, during the conversation, I was treated in a highly disrespectful manner. The agent repeatedly told me to “educate users, ” which I found offensive and inappropriate. It implied that I was uneducated, which is not only incorrect but also extremely disrespectful.

I have attached a screenshot of the chat for your reference and request that you review the interaction. I urge Meesho to take this matter seriously and ensure that such behavior is not repeated with any customer.

I request:

1. Proper action against the support agent involved.

2. A clear explanation as to why no delivery communication was provided.

and now it's about their behaviour and how they talk to any one like that

I am writing to raise an urgent issue regarding my recent order of a Croma 1.5 Ton AC placed through Meesho. The product was delivered on 2nd April 2025, and I initiated a return request on the same day.
The item was picked up successfully by Bluedart, with the shipment refusal confirmation code: 828454 and Valmo tracking number: VALGS[protected].
As per your return policy, the refund should have been processed within 48 hours...

I have ordered a Mosquito Net. i received in different color and very cheap quality, so i raise the return but they cancelled the request again and again and gave the reason that quality check failed.
They send wrong product and deny returning the same and refund my amount.
Delivery agent was very rude, he didn't come to receive the product and without checking, cancelled the pick-up many times.
I am following up for 10 days, still facing the same issue.
Please help me in this

I am extremely disappointed and frustrated with the pathetic service provided by Meesho and its logistics partner, Shadowfax. Despite following all procedures correctly, I have been cheated, left without a resolution, and forced into a cycle of repeated complaints with no action being taken.

I had placed a prepaid order for a study table on Meesho, expecting a smooth shopping experience. However, what I received was a completely different and defective product. When I initiated a return, the delivery partner refused to pick it up, falsely claiming that it was not the correct item. To make matters worse, when I contacted Meesho’s customer care, instead of resolving the issue, they outright denied any wrongdoing, claiming that the correct product was delivered and refused to provide any assistance.

Feeling helpless, I had no choice but to purchase another study table, this time through Cash on Delivery (COD) to avoid another scam. This second order was from a different seller, and while I did receive the correct item, the quality was extremely poor. When I tried to return it, I was once again assigned the same incompetent delivery partner—Shadowfax. This time, they didn't even attempt a pickup or contact me, leaving me stuck with an unsatisfactory product.

Meesho’s customer support is nothing short o[censored]seless. Every time I reach out, they give scripted responses, tell me to wait for 3 days, and then the pickup never happens. This has created an endless loop where I keep re-initiating the return, but nothing actually gets resolved. I even went a step further and complained directly to Shadowfax, but no action was taken against their irresponsible delivery partners.