Meesho — payment not received, paisa le liya product nahi diya av tak

Address: Meesho Fashnear Technologies Private Limited, 06-105-B, 06-102, (138 WU) Vaishnavi Signature, No. 78/9, Outer Ring Road, Bellandur, Varthur Hobli,

Website: www.meesho.com

10 th may I have ordered a product order ID[protected] but they have not delivered this product to me till now. 1 month has gone but they are not providing the any proper resolution .they are fraud scammers
MEssho is cheater, i have done the pre paid payment of 1364 rs .but they have missed my parcel in transit and close the complaint without any resolution . its a big amount i need my refund back, pls help me take leagal action against meesho

they are making money like this fraud, take the money from customer and not provide the product