I ordered a product (Kurta Plazo set) from Meesho of Rs. 464 on 12th August 2021.The product parcel got delivered to me on 17th August 2021 . On opening the parcel, I found out that the product was completely different from my ordered product. The color, pattern, print, everything was different.
So I initiated return as the product was completely different. Meesho requests the image on the delivered product at the time of return initiation. So I provided the image of delivered product.
The return request got rejected saying "the image uploaded is not that of actual product and need to reinitiate return by uploading the picture of delivered product".
As the actual product and the product delivered to me was completely different so from where will I get the actual product image.
I contacted Meesho support and they told to reinitiate the return request and this time it will not be rejected. I reinitiated and it got rejected again. This happened 4 times.
Meesho delivered wrong product and even rejected the return request saying to upload actual image. From where will i get the actual image when the actual product is not delivered to me. Was this information helpful? |
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