Meesho — Shipment RTO lock

Address:

1-4-51,INCOME TAX OFFICE STREET, GANDHINAGAR, ANAKAPALLE, 1-4-51 , INCOME TAX OFFICE STREET,GANDHINAGAR,ANAKAPALLI

Dear sir,
I ordered and item 15 Nov 2021, and parcel is come to my location as shown your site as 22 Nov 2021, 23 Nov 2021 on words i call ecom customer care number for my delivery every time the executive was committed that the product will delivery within 24 hrs.
Today i called (4/12/21) at the time the customer care guy give me same commitment.
Then now status shows that shipment rto locked revoked.
I need my ordered product.
My awb no is :[protected]