Meesho — Wrong product received - Torn and Damaged - urgent refund required

Address: BERMIOK HARDWARE Bermiok, West

Dear Meesho customer support,

I am writing to express my extreme disappointment and frustration with the order i received from messho (order ID: [[protected]_1]. On 15 august 2025, i placed an order for [imported summer Nightsuit], but what i received is completely unacceptable.

The issues:

• wrong product: The product i received is entirely different from what I ordered, instead of [imported summer Nightsuit], I got [Torn used smelly dirty half part of the blanket].

• Torn and Damaged: The product is torn and damaged, making it completely unusable.

•Refund: I demand a full refund of amount [485] immediately. I would also appreciate it if you could provide a return pickup for the damaged product.

Request:

I urge you to take immediate action to resolve this issue. I request:

1. A full refund of amount [485] to my original payment method.

2. A return pickup for the damaged product.

3. Ensure that such mistakes are rectified to prevent similar incidents in the future.

Details:

•order ID: [[protected]_1]

•product name: [imported summer Nightsuit]

•Date of order: [15 August 2025]

•Payment method: [Bank account]