[Resolved] Mega Cabs — cab driver trying to avoid meter billing | |||
Your can driver, mr. Sharanappa driving vehicle number ka33a 6810, white maruti swift dezire continued to give excuses of not providing me with a metered bill on 30th of may 2019 when i was picked up from the airport. He kept saying that he will give a superset voucher and that his device is not working for him to be able to generate a valid receipt. All of this happened once i boarded the cab and after he had moved away from the pick up area. When i insisted i need receipt or else drop me back to the pick up counter at the airport he kept delaying the ride back and then suddenly when we were almost back nearing the pick up counter his device miraculously started working and he pleaded that i continue with the trip. While i continued with the trip so that i avoid wasting more of my time i would like to report this unprofessional conduct of your driver and would expect you to take strict action against him. Please let me know what is the action taken. My name is mridul and i am a practising lawyer in bangalore. I can me contacted on [protected]@gmail.com Was this information helpful? | |||
Jul 8, 2019 Complaint marked as Resolved Mega Cabs customer support has been notified about the posted complaint. Verified Support May 31, 2019 Mega Cabs Customer Care's response Dear Mr. Mridul, Warm Greetings!!! First of all we would like to thank you for giving us the chance to serve you and also accept our sincere apologies for the inconvenience you have experienced. At Mega Cabs we always take pride in ensuring our customer’s satisfaction, unfortunately we did not meet our own expectations this time. As a testament to strive for perfection, we have checked in the details and asked the concern department to take necessary action based on your feedback Please Provide us your Contact details so Team BLR can provide proper feedback. Thanks & Regards Deep Prakash // Customer Service // Mega Cabs | |||
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