Mega Cabs — Double charging for same ride and no refund yet.

Address:	Kolkata, West Bengal, 700084
Website:	www.megacabs.com

All details in the trail mail below...


Anup,
How many more days will you take to make the refund????
And how many more emails and tele-conversations????
Abhijit


From: abhijit das [mailto:abhijit.[protected]@lemongrassadvisors.In]
Sent: monday, april 11, 2016 6:59 pm
To: 'shift-incharge kolkata'
Cc: '[protected]@megacabs.com'
Subject: fw: ride rating : abhijit das... Android... Kolkata

Anup,
How many more days will you take to make the refund????
And how many for emails and teleconversations????
Abhijit


From: abhijit das [mailto:abhijit.[protected]@lemongrassadvisors.In]
Sent: sunday, april 10, 2016 11:29 am
To: 'shift-incharge kolkata'
Subject: fw: ride rating : abhijit das... Android... Kolkata

Anup,
How many more days will you take to make the refund????
And how many for emails and teleconversations????
Abhijit


From: abhijit das [mailto:abhijit.[protected]@lemongrassadvisors.In]
Sent: monday, april 04, 2016 8:13 pm
To: 'shift-incharge kolkata'
Subject: fw: ride rating : abhijit das... Android... Kolkata

Anup,
How many more days will you take to make the refund????
How many more times should i write to you to, so that you revert to me????
Please let me know…..
Abhijit


From: abhijit das [mailto:abhijit.[protected]@lemongrassadvisors.In]
Sent: sunday, april 03, 2016 5:51 pm
To: 'shift-incharge kolkata'
Subject: fw: ride rating : abhijit das... Android... Kolkata

Anup,
Is the refund made????
Please let me know…..
Abhijit


From: abhijit das [mailto:abhijit.[protected]@lemongrassadvisors.In]
Sent: friday, march 25, 2016 9:32 am
To: 'shift-incharge kolkata'
Subject: re: ride rating : abhijit das... Android... Kolkata

Anup,
Is the refund made?????
I know you have the weakest systems and it in megacabs, and as an employee at the junior level, you have no control to try and enhance efficiency, but the least you can do is to answer back to mails promptly!!!
Let me know asap!
Abhijit

From: abhijit das [mailto:abhijit.[protected]@lemongrassadvisors.In]
Sent: monday, march 21, 2016 2:01 pm
To: 'shift-incharge kolkata'
Subject: re: ride rating : abhijit das... Android... Kolkata

Anup,
Please inform me if the refund is made to my paytm account yet?
I have not got any such intimation, so i guess the refund is pending, despite me having called up two times already.
Regards
Abhijit

From: shift-incharge kolkata [mailto:[protected]@megacabs.com]
Sent: monday, march 14, 2016 1:14 pm
To: abhijit.[protected]@lemongrassadvisors.In
Subject: ride rating : abhijit das... Android... Kolkata

Dear mr. Das,

Warm greetings!!!
First of all we would like to thank you for registering with us and also for taking time to tell us about your experience with us. We are particularly concerned about the issue you have faced, we have checked in the details and asked the concern department to take necessary measures based on your feedback. We heartily apologize for the entire situation once again; hence your feedback has proven really valuable for us.

Sir, you are our valuable guest and mega cabs looks forward for a lasting relationship with you as we understand feedback is given only by those who care, we wish you a wonderful day ahead!!!


Thanks & warm regards,
Anup gupta :customer services
Board line:[protected] ¦ email id: [protected]@megacabs.com


From: mega cabs [mailto:[protected]@birdseyetech.com]
Sent: monday, march 14, 2016 10:40 am
Subject: ride rating : abhijit das... Android... Kolkata


Ride feedback


Abhijit das,
City name
Kolkata mobile app
Android
Contact
Email id
Abhijit.[protected]@lemongrassadvisors.In

Booking id
Kol0455 cab number
0809
Ride rating
1.0 date of trip
14-mar-2016
Bad rating reasons
Driver behaviour, submission date
14-mar-2016
Ride feedback
Driver has taken cash despite payment mode being paytm. Plus similar amount is deducted from my paytm as well.This is the third instance that this is happening.Your head of it should resign and do bhajans and kirtans. He seems to be such an !!

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