[Resolved] Mega Cabs — overcharging and do not refund. | |||
Copy/paste of the email that i have been sending to megacabs support team.. Can i expect a response on this. No one seems to bother to respond to this email Thanks Devesh From: devesh k gupta Sent: tuesday, april 16, 2019 6:46 pm To: [protected]@megacabs.com Subject: re: megacabs-complaint-registration Importance: high Hi, I haven’t heard back on this yet.. Call center asks to write a note here and i don’t get a response here. What is the escalation point. Do i need to complain about this somewhere else Thanks Devesh From: devesh k gupta Sent: sunday, april 14, 2019 7:22 am To: [protected]@megacabs.com Subject: fw: megacabs-complaint-registration Importance: high Hi, The below issue was never resolved and i never got the refund of inr 24. Yesterday i had again booked the megacabs from t3 international airport and the amount charged to me was inr 1002 and the bill generated was for inr 957.48, the balance refund this time is inr 44.52. Can you please resolve this issue and get me the refund of inr (24 + 44.52) asap. I need this to be done else will lodge a complaint against this. Thanks Devesh From: devesh k gupta Sent: sunday, february 03, 2019 11:31 am To: '[protected]@megacabs.com' Subject: megacabs-complaint-registration Importance: high Hi, I had booked a cab yesterday (2-feb-2019) from t3 international airport to noida and the amount charged to me at the airport was inr 1004 but as per the meter, the final bill amount was inr 980. How will i get the refund for the balance My contact no used for booking the cab is [protected] Thanks Devesh Was this information helpful? | |||
May 27, 2019 Complaint marked as Resolved Mega Cabs customer support has been notified about the posted complaint. Verified Support Apr 25, 2019 Mega Cabs Customer Care's response Dear Sir, We Have been refunded the excess amount via paytm, as per our end complaint closed, feel free to call us [protected] . | |||
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