[Resolved]  Mega Cabs — overcharging and do not refund.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Copy/paste of the email that i have been sending to megacabs support team..

Can i expect a response on this. No one seems to bother to respond to this email

Thanks
Devesh

From: devesh k gupta
Sent: tuesday, april 16, 2019 6:46 pm
To: [protected]@megacabs.com
Subject: re: megacabs-complaint-registration
Importance: high

Hi,

I haven’t heard back on this yet.. Call center asks to write a note here and i don’t get a response here.

What is the escalation point. Do i need to complain about this somewhere else

Thanks
Devesh

From: devesh k gupta
Sent: sunday, april 14, 2019 7:22 am
To: [protected]@megacabs.com
Subject: fw: megacabs-complaint-registration
Importance: high

Hi,

The below issue was never resolved and i never got the refund of inr 24.

Yesterday i had again booked the megacabs from t3 international airport and the amount charged to me was inr 1002 and the bill generated was for inr 957.48, the balance refund this time is inr 44.52.

Can you please resolve this issue and get me the refund of inr (24 + 44.52) asap. I need this to be done else will lodge a complaint against this.

Thanks
Devesh

From: devesh k gupta
Sent: sunday, february 03, 2019 11:31 am
To: '[protected]@megacabs.com'
Subject: megacabs-complaint-registration
Importance: high

Hi,

I had booked a cab yesterday (2-feb-2019) from t3 international airport to noida and the amount charged to me at the airport was inr 1004 but as per the meter, the final bill amount was inr 980.
How will i get the refund for the balance

My contact no used for booking the cab is [protected]

Thanks
Devesh
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May 27, 2019
Complaint marked as Resolved 
Mega Cabs customer support has been notified about the posted complaint.
Apr 18, 2019
Updated by devegupt026
Can I expect a response on this. No one seems to bother to respond to this email

Thanks
Devesh

From: Devesh K Gupta
Sent: Tuesday, April 16, 2019 6:46 PM
To: [protected]@megacabs.com
Subject: RE: Megacabs-Complaint-Registration
Importance: High

Hi,

I haven’t heard back on this yet.. Call center asks to write a note here and I don’t get a response here.

What is the escalation point. Do I need to complain about this somewhere else

Thanks
Devesh

From: Devesh K Gupta
Sent: Sunday, April 14, 2019 7:22 AM
To: [protected]@megacabs.com
Subject: FW: Megacabs-Complaint-Registration
Importance: High

Hi,

The below issue was never resolved and I never got the refund of INR 24.

Yesterday I had again booked the Megacabs from T3 International airport and the amount charged to me was INR 1002 and the bill generated was for INR 957.48, the balance refund this time is INR 44.52.

Can you please resolve this issue and get me the refund of INR (24 + 44.52) asap. I need this to be done else will lodge a complaint against this.

Thanks
Devesh

From: Devesh K Gupta
Sent: Sunday, February 03, 2019 11:31 AM
To: '[protected]@megacabs.com' <[protected]@megacabs.com>
Subject: Megacabs-Complaint-Registration
Importance: High

Hi,

I had booked a cab yesterday(2-Feb-2019) from T3 International airport to Noida and the amount charged to me at the airport was INR 1004 but as per the meter, the final bill amount was INR 980.
How will I get the refund for the balance

My contact no used for booking the cab is [protected]

Thanks
Devesh
Verified Support
Apr 25, 2019
Mega Cabs Customer Care's response
Dear Sir,

We Have been refunded the excess amount via paytm, as per our end complaint closed, feel free to call us [protected] .
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