Michelin India — tyre complaint

Address:380058
Website:www.michelin.in

Dear sir/madam,

I am using 9 car tyres of your company, 5 in my honda brv and 4 in my honda amaze. Recently, while i was travelling in ahmedabad, gujarat on airport road, my tyre developed a crack (Front left tyre). I was driving at a speed of 40kmph on a very smooth surface on airport road. I logged an online complaint with your dealer in bopal, ahmedabad vide complaint no: clgj[protected] and got the tyre inspected. Today i recd a report stating that my complaint is rejected and i will not get any replacement.
I talked to your mr. Amit chowdhry and he told me to text the complaint no. Post that i got a report rejecting replacement of my tyre (On whats app). I called him again, but, he did not entertain my calls.
I request you to replace my tyre at the earliest.

Regards,

Rakesh bhat
[protected]
Email: rakesh. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Michelin India customer support has been notified about the posted complaint.
Jan 31, 2018
Updated by [email protected]
The Michelin employees do not stick to their word. I have a very bad experience with the attitude of their employees ( whom I interacted with)

Regards

Rakesh Bhat
Complaint comments 

Comments

I got a call from Michelin office from[protected] and I was told that the local officer will call you on your mobile number shortly. I did not get any call from the local team

I got a call from [protected] informing me that I had registered a complaint with Michelin and they are ready to transfer an amount equal to the cost of the tyre ( approx Rs 6300) online to me. The caller told me that he is calling from consumer office Mumbai. Once I get the amount, I will have to handover the defective tyre to the local dealer. He insisted on getting my debit card number. I gave him the number. Then he asked me to give the card expiry date, I hesitantly gave that as well. Then he asked me to give the CVV number . I got suspicious that the caller is a fraud and did not provide my CVV number and disconnected the line. A few minutes later I got a call from the same number asking for the OTP code that I had recdon my number. I checked my sms and found that I had got an OTP for an amount of Rs 24999. I immediately disconnected the line. Had I shared the OTP code, I would have got a debit of Rs 24999 from this guy.
I t appears that they use the information on this platform to cheat the innocent customers. I request all to be careful with these cheaters and do not entertain their calls or do not pass on your debit card details, card expiry date and CVV number to them under any circumstances.

Regards,

Rakesh Bhat
Sir I brought redmi note 4 from Flipkart on 26th September-2017.mic is not working properly

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Michelin India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    135
    Pending
    0
    Resolved
    25
    Michelin India Phone
    +91 44 6621 6000
    +91 129 309 7777
    Michelin India Address
    7th Floor, The Pinnacle Business Tower Shooting Range Road, Surajkund, Faridabad, Haryana, India - 121001
    View all Michelin India contact information