[Resolved]  Micromax — Complaint against Micromax Service center

Address:Kheda, Gujarat

Sir, i have purchased a micromax A77 canvas Juice handset for 7999 rupess from Homeshop18.com (Online) on 17/12/2013 after 7 days o[censored]sage it got problem in camera Flash so i submittet to micromax service center in Nadiad(Gujarat) service center gave a job sheet and didnt mentioned the return date of the mobile handset to be given i have submitted on 27/12/2013 and i have called many times the micromax service center no one picks the call by luck if it connects they always extend the date i have called them 5 times they always tell different date for the return of the phone i am tierd of calling them many times they even not listen just cut the call.But after my many request they return the mobile after 3-months at nadiad(Gujarat) customer care in damage condition.and again they told that they submit my phone back to upper level customer care and told that wait for again 20-days. they are either giving me a new handset nor giving my money back please resolve this complaint my old job sheet number is : W[protected], customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: [protected], and my new job sheet number is : W[protected] customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: MMX[protected], Nadiad Micromax Care Name= RHYTHM CARE Mob.No=[protected]. They give my mobile after 3 months and now my mobile is in damage position my mobile is now full damage mode (body is damaged ). they told that this is done during transportation. This is which type of services Micromax provide??They Cheat to customer...They old that again submit my phone at customer care and 20 days wait for resolve this... sir, i m completely disappointed with micromax. My new phone is totally waste type they made...i need new phone or money back..Resolve my complaint early as soon as posible...reply please... my contact no is = [protected]
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Apr 22, 2016
Complaint marked as Resolved 
Get Call After One Year. Poor Service.
Micromax Informatics customer support has been notified about the posted complaint.
Jun 12, 2015
mandarmk's response
HI, I got a very pathetic experience from MIcro max service centre Bhandup - Mumbai.I had a problem with my touch (Mobile is in warrenty) and i submit to Micromax service centre - Bhandup on 10th Apr 2015,but even after 2 months I have not received mobile back to my endstill they not resolve the problem.and not proper respond by this executive. My Job Sheet No is -W[protected].
Complaint comments 

Comments

Same difficulties here at narela micromax service center
Don't purchase Micromax mobile bcoz there was a lot problem in service centers
And also misbehaves of staff at service centers
sir,
my 1 st & last mistake purchase micromax mobile .
micromax A 94 mad restart problem not solve from lasr 3 month.
Dear Sir/Madam,
With due respect this is informe to you that My Name SHAKTI PRASAD DIMRI and I had submitted my Mobile micromax A-350 to Service centre at Tilak Nagar New Delhi on 26th Aug 2015 due to key pad problem. Its a 1 month and more I have not received any response from their end. Many time i call at micromax care centre but there in no any solution only excuses(Please wait for 15 to 20 days)The contact nos displayed on JOB sheet are of no use, They are either switched off or they are not bothered to pick up. My job sheet no is N[protected] .
so kindly do needful action against my complain your action will always highly appreciated.
Thanks and regards.
i am using micromax A 300 CANVAS GOLD. it has problem regarding screen touch.& my handset is under warrenty.I have submited handset on 10 th sept.@ service centre vashi plaza. when i have called service centre @ vashi they reply till issue is not solved. parts problem . till date handset is in service centre. That people r saying we will send it to the company for replace but it will take 90 days time. so my question is why the have kept the handset near about 1 month in service centre & saying now we will send to the company for replacement when i called them. I think they nothing did till date & when i called for inquery then said as we will send to company. Its very worst experiance to me from micromax service centre.
Please Action this Issue.
by
Rahul P Kamble
Purchased Micromax Television and since then have been trying to get in touch with their service centre for demo and installation. But no one answers from their service centre. I have never seen such a pathetic service from a company.
hello sir, im vishnu . i purchased canvas gold a300. it having battery problem.it still have warranty and no physical damage. micromax care guys it have battery problem but, battery will have only 1 month warranty. they charge 1400 for battery.why battery warranty will be separate. what should i do now.
hello sir, im vishnu . i purchased canvas gold a300. it having battery problem.it still have warranty and no physical damage. micromax care guys it have battery problem but, battery will have only 1 month warranty. they charge 1400 for battery.why battery warranty will be separate. what should i do now.
My micromax Canvas Knight A350 (Black & Gold) had the charging problem so i submit my mobile to the local micromax service center M/S THE MOBILE CARE( DELHI) B-36 GURU NANK PURA OPP. V3S MALL NEAR MAHA RAJA BEQUETT HALL LAXMINAGAR, DELHI, dated 29/10/2015 and i was informed to collect my mobile after 15 days. However till day i have not received my mobile although i have called three times to the service center, they extend the 15 more days for each call. It has been more than a month and no any positive response have been receipt from the service center. it seems that micro-max service center specially this service center is not providing the good service as per the feedback i got about this service center and is declining the craze of micro max from the users. Good internal control to the service centers is lacking from the micromax head office to provide the good service to the users.

So please help me as my Jobsheet code is" N[protected]"

IMEI/ESN No. is [protected]

Problem Reported 4101 Power doesnot switch on

Name : ISHWAR
Poorest service.. Bad staff at customer care.. Worst handsets n services offered. Advice to you is stop selling mobiles if you can't provide services.
Sir i am Kartick Rajaa

i have gave my New micromax A05510 for service regarding Sensor problem...


i gave the mobile on Nov 5th for service... Till now i did not get my mobile...It is so weard for me that when call customer care... they often say it will take further 15 days time to provide the mobile... As such i have given 3, 15 days time...


Last i called the customer care on 18th of December... they told the same thing to me again that they need 15 days time...

i have recorded all Conversions between Customer care and me since i called them 2nd time...

if i did not get my mobile within Jan 5th... i gone publish all audio and Job details...


So please Consider my request...


MY Job-Sheet No is S[protected]
Sir i am Kartick Rajaa

i have gave my New micromax A05510 for service regarding Sensor problem...


i gave the mobile on Nov 5th for service... Till now i did not get my mobile...It is so weard for me that when call customer care... they often say it will take further 15 days time to provide the mobile... As such i have given 3, 15 days time...


Last i called the customer care on 18th of December... they told the same thing to me again that they need 15 days time...

i have recorded all Conversions between Customer care and me since i called them 2nd time...

if i did not get my mobile within Jan 5th... i gone publish all audio and Job details...


So please Consider my request...


MY Job-Sheet No is S[protected]
JobSheet No - N[protected]

Today I have visited the service center to collect my device. But they said Handset is having Charging issue and asked me to come back on Tuesday 23rd Feb 2016.
My Concern is when I got the message from the company that "handset has been repaired and please collect it from center" then WHY Handset is not handed over to me when I visited today. I am not sure but it seems Center guys are playing with the mobile parts, as under job sheet it was reported that Power Boot issue while the actual problem was with the touch screen. So it seems when new motherboard has been placed in mobile by company now the center guys are replacing the new motherboard with the old one which was also working in my handset. So i am not sure what the issue is But my concern is "WHY handset has not been handed over to me when I got the confirmation message from the Micromax company".

It is totally wastage of our time. Was this was not tested at the time of dispatching or the service center at the time of receiving???

Really DISAPPOINTED from such type of service. And my this experience will be shared with others. I don't think that Micromax is making good impression by providing such type of service.
This is my worst experience in my whole life time i gave my mobile a350 to malleshwaram micromax bangalore piwer and volume buttons but they told wait one hour i waited after that they told it's needs to be given warehouse it takes 30days just for a small issue on warranty I'm fed i never trust you guys ill go to consumer court and file a case upon the service center and micromax i need new phone as compensation or money back please kindly help me they are either giving my phone back or serviced i paid 17000 for that phone more than a month i waited they are testing my patience i will hit them at last that's for sure

Micromax — Second reminder of hanging and automatically body damage.

I have a micromax a255..10 days after buy cellphone body automatically damage continiously.

Micromax — My phone Power Does Not Switch On

My complaints no is N[protected] Pls solve ths quickly or give me a new phone of Micromax A93

I lost my mobile

I lost my mobile in HYD railway station so I want t block my mobile. How should I do?

Micromax Phone

My Micromax A77 Phone was some problem so i give micromax service center and they told that they give back after 25 days. After 60 day they giveing some another phone which i dont want. can u help me please

everything

Micromax jesi kamini company koy nahi he ye he Proof - https://www.facebook.com/micromaxinfo?filter=2

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