[Resolved]  Micromax — Complaint against Micromax Service center

Address:Kheda, Gujarat

Sir, i have purchased a micromax A77 canvas Juice handset for 7999 rupess from Homeshop18.com (Online) on 17/12/2013 after 7 days o[censored]sage it got problem in camera Flash so i submittet to micromax service center in Nadiad(Gujarat) service center gave a job sheet and didnt mentioned the return date of the mobile handset to be given i have submitted on 27/12/2013 and i have called many times the micromax service center no one picks the call by luck if it connects they always extend the date i have called them 5 times they always tell different date for the return of the phone i am tierd of calling them many times they even not listen just cut the call.But after my many request they return the mobile after 3-months at nadiad(Gujarat) customer care in damage condition.and again they told that they submit my phone back to upper level customer care and told that wait for again 20-days. they are either giving me a new handset nor giving my money back please resolve this complaint my old job sheet number is : W[protected], customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: [protected], and my new job sheet number is : W[protected] customer Name (My NAME) :Tejaskumar Shah, Micromax Request No: MMX[protected], Nadiad Micromax Care Name= RHYTHM CARE Mob.No=[protected]. They give my mobile after 3 months and now my mobile is in damage position my mobile is now full damage mode (body is damaged ). they told that this is done during transportation. This is which type of services Micromax provide??They Cheat to customer...They old that again submit my phone at customer care and 20 days wait for resolve this... sir, i m completely disappointed with micromax. My new phone is totally waste type they made...i need new phone or money back..Resolve my complaint early as soon as posible...reply please... my contact no is = [protected]
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Apr 22, 2016
Complaint marked as Resolved 
Get Call After One Year. Poor Service.
Micromax Informatics customer support has been notified about the posted complaint.
Jun 12, 2015
mandarmk's response
HI, I got a very pathetic experience from MIcro max service centre Bhandup - Mumbai.I had a problem with my touch (Mobile is in warrenty) and i submit to Micromax service centre - Bhandup on 10th Apr 2015,but even after 2 months I have not received mobile back to my endstill they not resolve the problem.and not proper respond by this executive. My Job Sheet No is -W[protected].
Complaint comments 

Comments

canvas 2 a110Q

Phone not charged And phone have warrenty Period in varanasi here no any cervice Center

repair of phone

my docket no. is N[protected]. I submit my phone to micromax customer care on[protected] and till today[protected] i am not got my phone services are very poor
I m from thanjavur (tamilnadu), give my mobile to micromax care thanjavur, micromax yureka its only battery problem. But that staff & technician told some irresponsible & fake answers said. Software problem, water inside the mobile, mobile courier to madurai, original battery its not come After 2months going that technician said over heat the mobile pls return it. So finally my mobile totally damged now its no use. MY MOBILE Fully DAMAGE, ALL ORIGINAL PARTS ARE TAKED like MIC, SPEAKER, BOARD etc. TOTALLY DAMAGED NO.1 FRAUD IN THANJAVUR MICROMAX CARE. THAT STORE ALL THE STAFF ARE IRRESPONSIBLE PERSONS. PLS TAKE Action.
third class service
mane hemant's reply, Jun 8, 2017
service is third class, because my mobile is under warranty and i send my mobile to micromax service centre for repair but after two months i cant got my mobile, staff & technician told some irresponsible & fake answers said
Dear Sir,
Mane apna phone micromax Q[protected] ko purchase kiya tha . uske two month bad se hi isme voice outgoing ki problem aa rahe h . jabki mane service centre pr iska mike badal wa liya or uske bad lower BCB bhi change kara le, iske bad service center se care ko baja gaya .Mujse kha gaya ki iska mother board cahange ho kar ayega, phone ane k bad ek din sahe chala or bhir usme voice ki problem aa gaye iske bad mane apna phone phir service center pr dikhaya or is phone no. [protected] pr call ki to unone kaha app dobara jama kara do mane phir jama kara diya .jiske job sheet no. No.N[protected] date[protected].
kirpya muje bataya jaye ki mara phone sahi ho kar kab milega.

Name - Ankit tomar
distt.- Bulandshahr (Uttar pradesh)
My contact no. [protected]
Ye micromax कंपनी वाले तुम लोग mobile handset to बनाते हो मगर उसकी service achhi nahi milti hai akhir jayeto kaha jaye 🔧🔧🔧I am very angry and tired from micromax service
Country : India

State : Andhra Pradesh

District : Vizianagaram

Micromax service center in andhra pradesh, Vizianagaram is very bad even small touch problem it takes 40 days and after he told your mobile ready wait for some time. Amlost after 3 hours I was wait and also not given my mobile. If try to give complaint but hear no details for mobile sheet. It's very bad experience and even care less people's in service centre. Worst worst worst worst worst.
I[censored] any repair pay money to repair normal service centre. I[censored] given mobile in micromax service centre it will repair for 3 months.

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