Micromax Conv — Brand new mobile Micromax Canvas(A102)

Address:

Mumbai City, Maharashtra

Hi, I bought Brand new mobile Micromax Canvas(A102) through SNAPDEAL website on 4th Feb 2015, and after 3 days the display could not unlock hence took to a authorized service center Cellq communications, Bhandup Mumbai on 17th Feb 2015 for touch screen unlock problem with my phone. Service center guy took my phone for checking purpose and said its display problem need to change and later after 20 days they say its motherboard problem and asked to collect in 10 days which came on 6th April 2015 which was near by 2 months from submission date that too after several follow up, however i did not take the phone as i gave them the brand new phone and they were returning me a broken body piece or it may be a second hand piece which i did not accept and asked to give me my mobile in the condition how it was submitted. They are calling after one more month on 7th May 2015 and the mobile is in same shabby condition. It looks as if Micromax is not interested to retain its customer and selling cheap mobiles with cheap qualities, where you pay hefty amount for 15 days usage only and then its hospitalized in service centers and in return you will be given a refurbished handset which has happened with me and i will not accept a bad quality and damaged mobile until i get my mobile in the same condition how it was submitted. I advise people STAY AWAY from MICROMAX, and moreover their logo its appropriate a big punch to its customers. I made a big mistake paying SNAPDEAL and believe got a refurbished Product from MICROMAX. MICROMAX Company a big SHAME on MAKE IN INDIA, with this service and Quality no INDIAN company will shine and people are forced to buy quality products from MNC Companies such as Samsung, Nokia, Apple I am raising this complaint and seek your valuable advice on how to take action. Jobsheet No.w[protected] M Rajput [protected]