Mitsubishi Electric India Complaints & Reviews

AC is not working as it should. It is cooling the room at 16 degree temp. Even. Contact on
[protected]

Hello team,

My AC has stopped working, not sure what is the issue.

Need immediate help.
Pls contact [protected] if required any info.

We bought Mitsubishi AC last year from Batala, India and since then more than 7 complaints have been raised on its functioning.. Everytime a technician comes and it works for 2-3 days and then it again stops working.

I have raised multiple complaints to Mitsubishi team, but either the person doesn't take call or they do a short term solutions which barely lasts 2 days.

I request you to please refund my money or replace the unit.

Sharing complaint details -
Thanks for calling Mitsubishi Electric Air conditioners. Your Call No : LUD[protected], Dt :[protected] registered with us & same has been allocated to our channel partner - New AC House (LUD) (Satbir Singh - [protected]).

Thanks for calling Mitsubishi Electric Air conditioners. Your Call No : LUD[protected], Dt :[protected] registered with us & same has been allocated to our channel partner - New AC House (LUD) (Satbir Singh - [protected]).

Thanks for calling Mitsubishi Electric Air conditioners. Your Call No : LUD[protected], Dt :[protected] registered with us & same has been allocated to our channel partner - New AC House (LUD) (SATBIR SINGH - [protected]).

I purchased the machine and made payment on 5th of April. The machine is not delivered even after 3 months. No response to my complaint and poor customer care.

Sir
I have purchased an air conditioner ( 2 ton )
MISUBISHI -MS-GK24VA-DI
2007875T ID
2005501T OD from Shree Balaji enterprises near gole diggi, Bathinda on dated 12.06.2022.
Dealer informed me that company will provide FREE installation of the unit. He made the call to company office for installation of AC. When representative from Mitsubishi electric contact me to install the unit, he informed me that he will charge Rs 260 per feet for installation of copper pipe and Rs 40 per feet for electric wire and Rs 600 for stand of outdoor unit. I provide him all the material like Cooper pipe, electric wire and stand for outdoor unit and asked him to install the AC. But he refused to install the unit and told me that if I provide the material, he will charge Rs 1720 for installation o[censored]nit. It means he was adding his fee for installation of AC in the cost of material.
He also informedme that it is compulsory to get install the unit from him, otherwise guarantee warranty will void.

I want to ask the company that why you are making FOOL of your customers. If you can't provide free installation why you are offering.
If representative at service centre bathinda is wrong in demanding
the charges, please take necessary action.

Dear sir,
I had purchased Split AC from himanshu enterprises, Indore (M.P)
Just after the purchase i was facing problem in A.C
it is not cooling and also making some noices.
after repeated complaint to himanshu enterprise and also to Mitsubishi technician Mr. Soni my issue is not yet been resolved
it has been more than 6 months, as we are out of patience no we want a readily replacement of A.C or else we will be forced to file a complaint

I have taken a VRV system from a dealer PRIME INC (noida) for my new residence which is under construction in Pitampura (HD-19) Delhi.
Mr Rakesh was very much available when he was punching order and at the time of advances as per contract terms. My nightmare started the moment low side staff entered my site. They created havoc at site started bullying other staff and vendors at site. They were doing wrong ducting and half work due to which my site is at hault since 2 months. The low side staff is rude and unprofessional to core. They dont know how to talk to client. Mr Rakesh being owner has no say in his office i guess low side staff dont listen to him.
For me I paid to MITSUBISHI and not PRIME INC ( frauds) representing your value brand.
Pls look into this matter and resolve this asap before i took any legal action and do FIR on this dealer and post this to all influencer platforms. How can MITSUBISHI give dealership to such people who hire goons like staff and harass clients after buying expensive VRV system for luxury projects.
VERY DISSAPOINTED HIGHLY REGRETTING on decision to go for VRV

Dear Sir
I have purchased AC in the year 2018 at Nagpur. AC worked properly for first 6-8 months. Later in 2019 in summer when I started it was providing hot air, I serviced it but to my dissatisfaction it did not worked and was still providing hot air. In 2020-21 I had to refill the gas the AC was throwing hot air but to the dissatisfaction still it was not working as was expected. Again now it is proving hot air and probably have to again refill gas for AC which seems very costly and information regarding yearly gas filling was not provided while purchasing AC. Also this is causing environmental hazards dur to release of gas in atmosphere.
Thus you are requested to please either repair the AC with immediate effect or better to replace the Unit immediately else I am forced to move to consumer forum Nagpur to get a relief.

Condenser coil fins heavily damaged.

I ankit mittal resident of sonipat, sector 15, have purchased mitsubishi electric ac, model number mugk24va on 13th october 2021 (The copy of bill of which is attached below). From the very first day it was not giving required cooling even on 17 degree & i raised complaint against this malfunctioning of the product by calling the service provider in chandigarh but, no one is ready to solve this issue and above all they harassed me by using harsh language. On a daily basis new labour is coming i am really tired of all this.

I got even more surprised when the people from the service team detected the gas leakage from the new product & still refused to replace it with another new one rather wanted to just fill in the gas which would be an unsatisfactory process for me as i have spent a huge amount on it & want a complete worth of it because i am dealing with a brand.

I want you to either refund the whole amount spend by me or replace the given product with a new one.

Requesting you to look into the matter & sort it out as soon as possible else, i will seek legal action against the company.

Dear concern Singhal Agencies Vrindavan Providing very poor service Since AC installed not giving Colling blower is giving hot air..
When I contact store they said we cannot resolve your issue..and also they talk in very bad language..it's not acceptable at all ...
Kindly take appropriate action and resolve issue immediately...
M highly Dissatisfied ...

Regards
Parshuram
[protected]

Mr Madhu owner, he sent his service people to my house, they fixed nothing, service engineers even know about it, in my ac some chip is burned, they told that they don't have that electronic chip, they sent and tried outside shop, they didn't get it, and they told there could be some other issue too we can't figure it out, they asked 1000₹ has advance, i told 500, then those engineers told issue is something big, without that chip they can't solve it, i felt unsatisfied with solution provided, so i told solve it and get the payment... When I called the owner, he shouted so rude, that we need to pay if they come itself, even if they don't resolve the issue... Very unprofessional behaviour, should learn manage the temper, very very short tempered person, did't even give time explain, started shouting.. i felt very scared and uncertain, i just said is this the way you talk to customers, no one will stay with you sir... Please 🙏 train or remove such unprofessional from work...

Hi, I bought a Mitsubishi Electric 2 ton AC for domestic use and shelled out a lot of money for installation believing that the compressor needs to be set up on the terrace only ( as told by the salesperson), which resulted in higher installation cost and I came to know that there is no such policy later on, when I had to raise a complaint for my AC. The machine never worked properly and right from installation, we could not use it. Even to this date, I can’t sell it or use it as they keep on coming and telling me some spare is needed. And they do not procure spare parts on time. I have a useless machine, a faulty piece sold to me and I am fed up of all the mails and talking instead of getting use out of it. I should get damages for all the stress this whole exercise had caused me.

The dryer isn't working. Please repair it as soon as possible.

For ac I buy ac from Das Air Conditioning Pvt Ltd (Bapunagar, Ahmedabad) my model is Mitsubishi Split AC (1.5 Ton, 5 Star - Inverter) - ELECT MSYGN18VF

But das air conditioning Pvt Ltd shop worker is not fitting ac properly 1 night I star ac after I see in morning ac lock is brack I complain to das air conditioning Pvt Ltd his staff say ok I mail to company but 5 to 10 day not answer please to replacement to ac

This problem is create 2 time 1 gas leakage

Das Air conditioning Pvt Ltd shop worker is fitting in home and and to night I on the ac

Is not cooling I complain to shop and worker. Come and feel the gas in conditioning please help me customer

Facing ac fiting problem please give me ans so fast as possible to replacement ac

Order No -WS/EKM/20/06410/01/2020 dated--29/01/2020

I had placed order for supply, installation and commissioning, including supply of ducts and all accessories for following to be commissioned by Weather Solutions, Palarivattom, Kochi.

1. 4 TR Inverter Ceiling Concealed AC - 1 No
2. 1.5 TR Inverter Ceiling Concealed AC - 2 Nos.

The equipment was delivered at site on 16/07/2020 ahead of schedule by nearly 6 months. Due to Covid19 delays, the installation was further delayed till mid 2021.

Your local team opened boxes and kept the machine in position1year ago. It was noted that the Grill supplied was not the one specified in the ordered items but of some local make. A new grill was suppled, but there were dimensional differences. Another payment was made for a new corrected grill and an additional delay in commissioning. A total amount of Rs-4, 07, 492 was paid till now.

Your local team came to site for commissioning the Air Conditioners from 13th December 2021. I regret to inform that one of the 1.5 TR AC machines is not working at all. The 4 Tonner is not producing sufficient cooling even at 23 degrees even after working over 8 to 10 hours. The local service center men have been working on these machines for the last 5 days without success

I feel that you/your local agent has supplied underrated or faulty equipments. I never expected a premium international organization to do such a thing.

In the above circumstances I have no option other than request you to replace both these unit with a new one as per warranty condition within 7 days from this notice.

Dr Nandakumar C

I wanted to buy a VRV unit for which I was guided to Mr. Sandeep Seth in Delhi. After speaking to him I sent him my house plan and he committed to revert with a solution within a day. I had been 24 days today and he has not reverted. Meanwhile I wrote him twice to remind him. But he is only asking fir more and more time.
It’s surprising that a company like Mitsubishi doesn’t have any proposable VRV solution or they have...

Sir,
I made a complaint on 10th Aug 2021 and on 11th a SMS received regarding escalation of service to their service provider AFS cooling solutions. But they were not turned up. I contacted Area Manager, Jaipal Reddy, couple of times to provide the service, but he did not sent anyone technician to address my problem. No one is responding properly and I have no alternative except to escalate my problem by registering complaint.
Hope you will respond soon.
Waiting for early reply.

Dear Team,

I bought a air conditioner of Mitsubishi Heavy Duty company on Apr'2019 with extended warranty of 4 year with sargam. My complaint was registered in Saragm Electonics, Preet Vihar, Delhi against complaint ID - 219272 against the WAC WRK18MA1-6 on[protected]. Your executive visited my house and very well did their job. But the problem is he charge Rs. 300 as service charges from my mother when I was not at home which are not acceptable at any cost. As sales man describe at the time of warranty any kind of charges are not chargeable against the extended warranty. There are two things which shows me (i) Either you are not given the proper salary to your employee (ii) Or your sales man makes false statement to your customers. In both conditions this is not acceptable. Because customer who already paid Rs. 5000 as extra warranty that are meaningless.

So much faults present with in 14months