Sony / Xperia Tipo — Poor Product Quality

Address:

West Delhi, Delhi

Hi Sony and its Responsible Team,

Thank you for letting me down on the trust for THE SONY company. The company is great in making fool out of people innocence. I have recently purchased XPERIA TIPO on 24/12/12. The phone worked fine for the first week. After that its touch and response time went bad. I thought its happening due to moisture or weather or screen guard. Now its gone worst, to open the lock i have to try 5 times to open it. Dialing a number is winning a battle.

When the problem continued for a month then i searched on websites, sony's website and even googled it. To my surprise 8 out of 10 people have same issue with TIPO mobile. Entire series of phone is faulty. Its just a month old phone, and its nightmare to use it and also to speak to your customer care because there response is to make things more worst. My simple point is to get this product replaced and to get higher series of model in Xperia. But TIPO and its feature is totally horrible. I have read customers feedback about this phone. Even after the service the problem repeats in week time. So i request you all to get my phone replaced. I have recently bought Xperia Miro, Its working fine and functionality is great. But not happy with TIPO.

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Regards,

Manish Kumar
[protected]
neo.[protected]@gmail.com