[Resolved]  Aircel Mobile Number Portability Problem (Switch To Airtel From Aircel - No. [protected]) — Mobile Number Portability Problem (switch to Airtel from Aircel- no. [protected])

Address:Bikaner, Rajasthan

I had requested for my number to be ported to Airtel from Aircel- no. [protected] on 09 Nov 2012 and got a porting code DR815687. I was contacted by a calling agent from Aircel also whom I told in no uncertain terms that I want to be ported out from Aircel. Still, my number has not been ported out from Aircel to Airtel so far.
Plz look into this matter as this is not the first time that this has happened. In fact I have been trying to do this switch since past one month ans had generated three Porting codes to no avail.

Thanking you in anticipation,


Mukesh Kumar,
Mobile no. [protected]
Alternate no.[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Dec 22, 2012
Airtel Customer Care's response
Namaste Mr.Kumar,

We would like to inform you that your concern listed 20 Nov 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

AirTel — Mobile number portability issue with airtel

Hi,

I recently sent a message PORT [protected] to 1900 to get a UPC code to aritel mobile. Even I tried three times I did not receive it. I called to the customer care twice and no any result. Airtel is not good provider so that I am going to terminate my other numbers too.

Airtel — Problem with number porting

Dear Sir,

I am KiranKumar S. and In the first week of February, i initiated the process of number porting of my reliance cdma no. [protected] to airtel. Submitted all supporting documents as well.

Till now i did not receive any confirmation of either initiation nor completion. Called up the customer care for several times and executive always say the porting is successful. Some times customer care is totally not reachable.They asked me to dial 123 and choose the language and i tried dial 123, it says check the network services.

I am totally pissed of with customer care people. Please help me regarding this.

Thanks,
Kirankumar S.

AirTel — Number Portability issue

I have requested to number portability for 3 number on 19th June 2012, on same day I have cleared my bill.
After some day on 29th June 2012, out of 3 number 2 number get ported to requested service provider, 1 was not.
Then I called to customer care, they said, it will get ported by 5 July 2012, Again I called on 4th July to customer care, they said, beacsue you are using that number and your outstanding bill is 300, so they have closed my request, without informing me and it will not get ported.
Now you need to pay the outstanding bill then request again.
My bill date in 8 of every month, so even my bill is also not yet generated
I have not heard of any kind of action or even a response heard from your side till now. I must tell you that I have been tying to switch over to Airtel since past one and a half months and this is my 3rd attempt so fa. I also want to tell you that it would be LAST attempt and if this is unansweed, I would switch to another network provider in place of Airtel.
It seems MNP customers wanting to switch over to Airtel are unwelcome.

Mukesh Kumar
[protected], [protected]
I had requested for my number to be ported to Airtel from Aircel- no. [protected] for the third time in a row, on 09 Nov 2012 and got a porting code DR815687 from Aircel. I submitted required documents at retailer-Aditya Mansion Telecom, KEM Road, Bikaner, Rajasthan, Pin 334001(mob no. [protected], [protected]) on the same day and I was told that my number will be ported to Airtel within a week. I was given Airtel MNP SIM with a SUK no.[protected] [protected].

Thereafter I was contacted by a calling agent from Aircel also whom I told in no uncertain terms that I want to be ported out from Aircel. Still, my number has not been ported out from Aircel to Airtel so far. Even I have not received any message from Airtel. I also contacted the above mentioned retailer about this, who told me to wait for a couple of days more and if my number is not ported, I should leave this number.
Plz look into this matter as this is not the first time that this has happened. In fact I have been trying to do this switch since past one month and had generated three Porting codes to no avail(previous porting codes were DR753163 dated 24 Oct 2012).

I assure you that this would be my last attempt at switching to Airtel. If this fails again, I would not choose Airtel again.


Waiting for an early action,


Mukesh Kumar,
Mobile no. [protected]
Alternate no.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54503
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information