[Resolved] Airtel / Online Recharge Through Debit Card — money has not been refunded yet | |||
dear sir/madam, this is bipin kumar from chandigarh.On 1 mar 2013 at around 6.40 pm i tried to recharge my airtel mobile no.-[protected] for Rs.-200 through m.airtel.in through debit card.my recharge was not done but my balance has been deducted from my icici bank.I tried to launch the complain regarding this and for refund of my money three times to the respective airtel department but neither of my complain has been resolved and my money has not been refunded to my bank account yet.during the transaction i just received the sms of balance deduction from my bank but have not got any transaction id even.........the transaction id of my balance deduction of my bank is 6 01/03/2013 VIN/BHARTI AIRT/[protected]/0 DR INR 200.00 please solve my problem..... Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Verified Support Mar 09, 2013 Airtel Customer Care's response Namaste Mr.Ambasta, This is to inform you that your concern listed on 08 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 10, 2013 Airtel Customer Care's response Namaste Mr. Ambasta, Further to our discussion dated 08 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress. We assure you that we are committed to resolving the issue to your satisfaction. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Namaste Mr. Ambasta,
We would like to inform you that your concern listed 08 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 08 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Recharge done thru online money not received to my mobile
I had recharged to my mobile with 50/- rs from online but i didnt received any balance. plz revert on this and giv rply to my mail id asap.