[Resolved]  Airtel Postpaid — Services Been Deactivated for no reason

Address:

Thane, Maharashtra

Please refer After so many Mail s Below , My Mobile No [protected] has been Permenatly deactivated for no reason, even after Having zero Outstanding Balance

Issues was I Lost my Mobile, Asked for New Sim, Got It Delivered, but no Activation Done

Complaint as Below



Re: PATHETIC SERVICE AGAIN [|BAL|Qrc125091217095611140104|]‏

















[protected]






Reply ▼















[protected]@in.airtel.com








To [protected]@hotmail.com


































Namaste Vijay Albuquerque,

You wrote in on[protected], with a request to activate the duplicate SIM[protected] HLR-1 for your airtel mobile number [protected].

Thank you for mail to airtel and the opportunity to assist you.

We would like to inform you that your request has been registered with the Service Request number46134175. You may quote this number for all further queries with respect to your request. Our team would be updating you by[protected], 08:39 am with an update on the same.

We hope that we have been able to assist you suitably.

Please do to write in for any further assistance.



Yours Sincerely,
Padmavati. Chougule
Customer Care
Bharti Airtel Limited
My airtel app - your world of airtel on the go. The easiest way to manage your mobile, broadband & digital TV accounts from anywhere. Download free, click www.airtel.in/myairtel(data charges apply)


Click here to provide feedback

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=7699E61069AAEF10749EF61B67A6D7384...⇄



[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 25/09/2012 05:40:56 PM
Subject: RE: PATHETIC SERVICE AGAIN [|BAL|Qrc121091211090711071762|]

Not Yet Activated

concern regarding the delay in activate of the duplicate SIM number
[protected] HLR-1 for your airtel mobile number [protected].

registered with the Service Request number46048324



Alternative Contact number - [protected]



Need to know what is the issues for activation which cannot be done, also
currently i Am In gujarat for next 15 days , so please assist to activate







regards,

Vijay Oswald Albuquerque



emal id : [protected]@hotmail.com

[protected]@dominosin.com





From: [protected]@in.airtel.com
To: [protected]@hotmail.com
Date: Fri, 21 Sep 2012 15:50:23 +0530
Subject: Re: PATHETIC SERVICE AGAIN [|BAL|Qrc121091211090711071762|]

Namaste!

You wrote in on[protected], expressing your concern regarding the delay in
activate of the duplicate SIM number[protected] HLR-1 for your airtel
mobile number [protected].

Thank you for mail to airtel and the opportunity to assist you.

We completely comprehend your viewpoint and sincerely apologize for any
difficulty caused to you.

We would like to inform you that your request has been registered with the
Service Request number46048324. You may quote this number for all further
queries with respect to your request. Our team would be updating you by
[protected], 03:34 pm with an update on the same.

We request you to revert to us with the alternate contact number in order to
assist you better.

We hope that we have been able to assist you suitably.

Please do to write in for any further assistance.


Yours Sincerely,
Padmavati. Chougule
Customer Care
Bharti Airtel Limited
My airtel app - your world of airtel on the go. The easiest way to manage your
mobile, broadband & digital TV accounts from anywhere. Download free, click
www.airtel.in/myairtel(data charges apply)


Click here to provide feedback

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=7D9EE32D56B7
DA3D59A3EB107A9BE02164A7E61352F662A3E42761A8E12464A4E22E66ADEF10769FE8107798&...⇄
no=Qrc121091211090711071762



[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 21/09/2012 11:53:36 AM
Subject: RE: PATHETIC SERVICE AGAIN [|BAL|Qrc112091218095010938479|]

What Kind of reply i get

After giveing all the Details Still i get this reply is suprising

Refer All the Mail below Send by you all details are there and still your team
is unable to resolve
So I Asume that you are really not bothered to resolve my issue

read This Below words from you and all the trial mails below

Dear Airtel Customer,

We are unable to process your request as:

1. There is no mobile number/landline number mentioned in your email or

2. The mobile/landline number mentioned is not in the correct format.

. For airtel Mobile number related assistance, please mention your ten
digits airtel Mobile number in the subject of the email. E.g. 98XXXXXXXX
. For airtel Fixed line and broadband related assistance, please mention
airtel Fixed-line number along with STD Code in the subject of the email.
E.g. 011-4XXXXXXX


Kindly refer More Mails below from you where i
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.








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