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Mondelez India Foods / Cadbury India Complaints & Reviews

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Last updated Nov 26, 2023
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Mondelez India Foods / Cadbury India reviews & complaints page 4

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D
Dtuukbgfd
Mar 21, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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I bought a celebration pack of cadbury and not even 1 choclate was in a condition to eat.
+1 photos
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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    iakanksha25
    Mar 21, 2023
    Mar 23, 2023
    This thread was updated on Mar 23, 2023
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    The quantity of the new 500g bottle was very less. It was only a little more than half the size of the bottle. I've attached the photo
    +1 photos
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd).
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      Anubhav_Mukherjee
      Mar 19, 2023
      Mar 20, 2023
      This thread was updated on Mar 20, 2023
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      Net wt. given of Cadbury's Fruit&Nut chocolate bar written as 36 g but size of bar has reduced considerably within a matter of weeks. Cadbury India is keeping the earlier 45g sachet size for individual bars but the current bar size and weight is suspect. FSSAI License No. [protected] / [protected] needs to be suspended immediately for fraud and misleading sachet sizes. Stern action resulting in fine/jail needs to be taken against asap against Cadbury and its parent company Mondelez India for fraud and misleading customers.
      +1 photos
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Hi, we have read your comments with concern. Mondelez India Foods Pvt Ltd (formerly Cadbury India Ltd) is a responsible manufacturer and we have enjoyed consumer confidence for over 70 years in India because of our commitment to Quality and Consumer Satisfaction. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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        Patel32
        from Dombivli, Maharashtra
        Mar 10, 2023
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        Address:Dombivli, Thane, Maharashtra

        Dear sir/madam,


        Myself Jagdishbhai I Patel shop owner of Mahesh Tobacco in Dombivli (w).I am requesting to our distributor HARI OM trading that undertake me in wholesaler.I am giving 100000/- order per month then also not getting any benefits.so please take some action and solve my problem as soon as fast.

        Thanking you

        Regard
        J I Patel
        [protected]
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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          Kriti Jain2345
          from Powai, Maharashtra
          Mar 2, 2023
          Mar 2, 2023
          This thread was updated on Mar 2, 2023
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          I bought a chocolate from a store near by .
          It has an unusual taste
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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            Gulshan kumar 8934
            from Chennai, Tamil Nadu
            Feb 22, 2023
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            Address:Cake point chennai

            I have placed stock for my supermarket still now i didn't recieved any stocks.. from cake point chennai
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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              007tauseef
              from Kalyan, Maharashtra
              Feb 19, 2023
              Feb 20, 2023
              This thread was updated on Feb 20, 2023
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              Address:Shop no.1 banu manzil, dr. Ambedkar road kalyan w, thane, Maharashtra 421301

              Helllo my name is Hussain. I own a shop name huda kirana and gernal store. At banu manzil, dr. Ambedkar road kalyan (w), thane, Maharastra 421301. From 6 month the Cadbury fridge not working. I have contact many times to saleman and distributor. But they are giving me only empty hope. The fridge is 10-12 years old. So i request you to change the fridge as soon as possible. In the summer season chocolate melt without fridge. So i am not able to sell any Cadbury product. Please solve this problem as early as possible.
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                007tauseef
                from Kalyan, Maharashtra
                Feb 19, 2023
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                Address:Shop no.1, banu manzil, dr.ambedkar road, kalyan w thane Maharastra 421301

                My name is Hussain . I own a shop name Huda kirana and gernal store. In Banu manzil dr. Ambedkar road kalyan w, thane, Maharashtra 421301. The fridge is not working from 6 month. I have informed many times to saleman. But they are giving me only empty hope. This fridge is 10-12 year old so i request to chage the fridge as soon as possible. Now in summer season the chocolate melt without the fridge. And i am not able to sell any Cadbury items. Please do needful as early as possible.
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                  PUGAZHENDHI ELANGO
                  Feb 15, 2023
                  Feb 17, 2023
                  This thread was updated on Feb 17, 2023
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                  Address:No 72, Pillaiyar koil Street, Golden George Nagar

                  Recently bought Dairy milk hazelnut, the chhocolate tastes good whereas the nuts in the chocolate taste wierd and bad, it tastes very bitter, nut looks old and oily, request you to take necessary action and support against the same
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                    Sanjib Kumar Manna
                    Feb 9, 2023
                    Feb 10, 2023
                    This thread was updated on Feb 10, 2023
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                    Address:10/3 Chandidas Avenue

                    Hi, I am Sanjib Kumar Manna, Owner of Full Moon, in Durgapur - 713205, West Bengal.
                    Our store is a 23 yrs old store since the yr 2000,
                    I want to complain that the Distributor of cadbury in our city has withdrawn our cooler as we were late in making the due payments for our products back in 2022, they withdrew the cooler and gave to another store in our near area only, but is billing the products under our name till this date ...we always paid the due on time but that month our sales were bit down so we couldn't pay it on time... their delivery van oftens mistakes our store to be the store where they gave to cooler and come here for delivery. i want to stop this illegal billing and want to register for a new cooler

                    STORE NAME :- FULL MOON
                    STORE ADDRESS :- Stall No- 32, Sarat Chandra East, PO. DGP -5
                    WEST BENGAL, INDIA
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                    We have forwarded your comments to our Kolkata branch for necessary action. Thanking you.
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                      Pragati Jais
                      Jan 17, 2023
                      Jan 18, 2023
                      This thread was updated on Jan 18, 2023
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                      I bought a Cadbury celebrations of worth 100 rs . when i opened it i found two spoiled dairy milk chocolates with fungus mould on it . Both chocolates were bitter in taste also . So i request to refund or replace the product as soon as possible. Thank you
                      Product details -
                      Batch code no. - A20507C
                      Pkg date - May 2022
                      Use by. - April 2023
                      Bar code no[protected]
                      +1 photos
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                        Jyoti_Nandal
                        from Rohtak, Haryana
                        Jan 15, 2023
                        Jan 16, 2023
                        This thread was updated on Jan 16, 2023
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                        Address:VPO Bohar Rohtak

                        I have purchased 2 Cadbury Dairy milk Fruit and Nut chocolates last week. Both are in bad condition and filled with fungus. Badly smelling also.
                        Expiry date is also far.
                        Bar Code[protected] with Code A20303 B 13 useby Feb23

                        Bar Code[protected] with code A20615 C 15 useby May23
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                          Rajnandini9
                          from Gorakhpur, Uttar Pradesh
                          Jan 13, 2023
                          Jan 16, 2023
                          This thread was updated on Jan 16, 2023
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                          Address:Taramandal gorakhpur

                          This complaint is against Vishal Agencies, cinema road, dilezakpur, Gorakhpur, I am a retailer in taramandal area of Gorakhpur, distributor refused to supply the stock of cadbury at my shop. I request you to take better action against the retailer.
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          Hi, we thank you for writing to us. Please write to us at [protected]@mdlzindia.com and let us have your outlet’s name, address, and telephone no. Alternately you can call on our toll-free [protected] and provide these details. We look forward to hearing from you.
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                            MRBhat
                            Jan 13, 2023
                            Jan 16, 2023
                            This thread was updated on Jan 16, 2023
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                            It is very disappointing that I am getting stale chocolate From Cadburys / Mondelez (though date is within shelf life) but the flavor is pathetic as old nuts/stale have been used. I anyways will not purchase any Cadburys Products now but this is disgusting that you are playing with innocent people by selling stale Products. I purchased 2 Diary Milk Silk-Roasted Almond this Sunday(8th Jan'23) and after a bite, immediately it was choking my throat with stale flavor and smell. This is second instance that happened in last 2 months.
                            +1 photos
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                            Email is not sent to [protected]@mdlzindia.com, as this seems incomplete address. Though I already wrote on 11th Jan'23 to your customer care and suggestion mail ID but they don't pay heed
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                              Jitu cool 92
                              Jan 9, 2023
                              Jan 10, 2023
                              This thread was updated on Jan 10, 2023
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                              Please find attached pictures of biscuit purchased from D-Mart Airoli Navi Mumbai.
                              This is a Jumbo pack and we have received a biscuit with no cream in it.
                              Attached are the pictures for reference. There were offered to a person and it was very bad impression while receiving the feedback due to non cream biscuit found while having it.

                              Request to share the reason and solution for this same.
                              +1 photos
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                Utsav Singh 790
                                from Jamshedpur, Jharkhand
                                Jan 3, 2023
                                Jan 4, 2023
                                This thread was updated on Jan 4, 2023
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                                Address:TS L6 Q.NO.5, Infront of Joggers Park, TUBE BARIDIH, JAMSHEDPUR - 831017

                                I bought a Cadbury Celebrations worth ₹100 in Jamshedpur, Jharkhand. When I opened its Dairy Milk bar, It was looking rotten. It was a spoiled and decomposed bar. Full of fungus. It tasted like trash. It's expiry date (JUNE 2023) wasn't even passed yet. I want compensation of this fraud done by the company or I will file a lawsuit against Cadbury in Ranchi Highcourt, My Brother is an advocate.
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                  Shreekant Srivastava
                                  from Mumbai, Maharashtra
                                  Jan 3, 2023
                                  Jan 4, 2023
                                  This thread was updated on Jan 4, 2023
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                                  Address:551 cha 207 gha new sardari khera Alambagh lucknow, uttar pradesh, India

                                  Very bad pathetic taste of chocolate.
                                  Oil coming out of chocolate.
                                  Wrapper was sealed, but inside paper was drenched with oil.
                                  Stomach ache after eating.
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                    NIL@42013
                                    from Pune, Maharashtra
                                    Jan 2, 2023
                                    Jan 3, 2023
                                    This thread was updated on Jan 3, 2023
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                                    5 star chocolate taken from vaishali general store pune mukund nagar swargate area
                                    The taste was very bad .
                                    Shopkeeper denied to take back
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                                    NIL@42013's [Complaint's author] reply, Jan 3, 2023
                                    Email id not working.
                                    Protected email id dint got it
                                    Plz elaborate and revert
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                                      MANAGEMENT FACTS
                                      Dec 17, 2022
                                      Dec 19, 2022
                                      This thread was updated on Dec 19, 2022
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                                      Address:Mumbai

                                      All cadbuary are spoilled with black spots on it not even able to consume.its expriry date is in 2023 still its damaged now only.Atealst cadbuary celebration has its own brand.very disappointing to see not only 1 but other cadbuaroes are also with black spots on it .
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                        anonyumus
                                        Dec 6, 2022
                                        Dec 7, 2022
                                        This thread was updated on Dec 7, 2022
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                                        Website:cadbury.in

                                        We bought cadbury celebration as they were selling buy one get one all the dairy milk bars are spoilt & have bumps
                                        +1 photos
                                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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