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Mondelez India Foods / Cadbury India Complaints & Reviews

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Last updated Nov 26, 2023
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Mondelez India Foods / Cadbury India reviews & complaints page 3

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S
saibal115
from Mumbai, Maharashtra
Jul 2, 2023
Jul 4, 2023
This thread was updated on Jul 4, 2023
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Address:#7, 6th cross road, Dr Lake view layout, NGR Layout, Roopenagara, Bomannahalli

Today (2.7.2023) my 9 yr old daughter bought a Crispello Chocolate from a nearby store. After she ate some part of the chocolate she said that it tasted bad. I checked and found it to be wrotten. The expiry date is November 2023.

Strict action should be taken against the company for selling such products. Children often eat chocolates with good faith without consulting their parents and fall sick because of wrotten products sold by these companies to make money.
+3 photos
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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    Khushalishah96
    from Mumbai, Maharashtra
    Jul 1, 2023
    Jul 3, 2023
    This thread was updated on Jul 3, 2023
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    Bought a Dairy Milk Crackle today and as soon as I opened it I saw a lot of fungus in a brand new packet. It was not even expired. It’s ridiculous how cheap the food quality is and also sold to us.
    It’s very disappointing and disgusting.
    Cadbury Dairy Milk is supposedly the oldest and the most eaten chocolate in India. And it’s awful how cheap the quality has gotten. Fungus in an unopened pack shows how the quality is compromised. It’s ridiculous.
    I hope y’all take this seriously.
    +1 photos
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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      Sinjari Bandyopadhyaya Lawyer
      Jun 27, 2023
      Jun 28, 2023
      This thread was updated on Jun 28, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Five Cadbury Bournville Rich Cocoa 70% Dark Chocolate Bar of 80 gm pack each has broken half filled bars in the sealed packets

      Address:Uttarpara, District- Hooghly, State- West Bengal

      This is Sinjari Banerjee( Sinjari Bandyopadhyaya), Advocate of Calcutta High Court and resident o[censored]ttarpara, District- Hooghly, State- West Bengal. I used to be a regular buyer of Cadbury Bournville Rich Cocoa 70% Dark Chocolate Bar, however, one month ago after purchase of its five packets worth Rs500/ from a Stationery shop lying at, situate and comprised in Premises No.296 Joy Krishna Street, P.O. & P.S.-Uttarpara, District-Hooghly, State-...
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      lexi23
      Jun 9, 2023
      Jun 12, 2023
      This thread was updated on Jun 12, 2023
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      Yestarday when I opened 10/- dairy milk it was all spoiled with white and violet colored bubbles on it. I thought maybe this was spoiled and other one might be good but unfortunately even that had same condition.
      The expiry date is in 2024 for both chocolates .
      I hope this matter will be dealt with.
      +2 photos
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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        See123456789
        Jun 3, 2023
        Jun 5, 2023
        This thread was updated on Jun 5, 2023
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        I opened my cadbury dairy milk chocolate, with the expiry date written February 2024 and i found what appears to be FUNGUS! ShAME ON THE COMPANY, for not checking properly. I thought Cadbury was a good company now I realize it isn’t! Such companies make immense money by trying to poison their customers! ACTION NEEDED ASAP!!!
        +1 photos
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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          Greeshmamathew
          May 27, 2023
          May 30, 2023
          This thread was updated on May 30, 2023
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          I bought a packet of Cadbury diary milk mini from nearby shop (hypermarket) on 25/05/2023. Today (27/05/2023) I opened the package. The first mini chocolate I took from the packet felt like half from touch. And when I opened the mini chocolate it was only half and there where white spots on inside of the packet. And there was green moulds on the half chocolate present inside the packet.
          +3 photos
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number, and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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            Chandan0108
            from RANCHI, Jharkhand
            May 24, 2023
            May 26, 2023
            This thread was updated on May 26, 2023
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            This is Om Prakash Branwal, owner of Branwal Store, UID : 2019306, situated in Bandhu Nagar, Birsha Chowk, Ranchi, Jharkhand 834002.
            Our contact -[protected]
            Our email: chandan[protected]@gmail.com

            Our shop comes under Akshoy Distributor, situated at Sahu Complex near Sakshi Upwan Lahkothi Road, Ranchi and they takes orders from us and delivers products.

            Our complaints are as follows:
            1. Salesman doesn't take orders on timely basis. He creates gaps of 10-15 days in two orders, also, he doesn't visit us much to take orders properly and tends to take orders on calls only.
            2. Dispatchers delivers products damaged and in less quantity as to what was ordered. Like if we have ordered products of say Rs.10000, they only deliver goods of Rs.6000 or so. This creates problems for us in achieving targets given to us on monthly basis and this results loss of schemes for us.
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
            Hi, we have noted your comments with concern. Please write to us at [protected]@mdlzindia.com and let us have your name, address and contact details and full particulars of your complaint to enable us to take necessary corrective action.
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              Hemant Chhapoliya
              from Bikaner, Rajasthan
              May 22, 2023
              May 23, 2023
              This thread was updated on May 23, 2023
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              I want to bring your notice to this serious incidence of Cadbury’s Bikaner Distributor team. Our shop is situated in Bikaner, as below:

              Shop Name: Ganpati Provision Store
              Properitor: Mr. Bhagirath Prajapat
              Address: Pugal Road, Near Vishwakarma Mandir, Bikaner, Rajasthan. Pin: 334004
              Phone: +91- [protected]

              We are selling cadburry products since 20 years, almost all kinds of Cadbury products. But, we haven’t recieved any refrigerator from your agency / company. We have asked agency so many times, but there is no good response. I am not sure, why they are not providing. Either they have alloted refrigerator and using it for their personal use, but we haven’t received any, as of now. It seems some kinds of scam or something unethical business practice going on.

              Please look into this matter, on urgent basis, and provide us the best support. No one is listening.

              Thanks,

              Bhagirath Prajapat,
              Ganpati Provision Store,
              Bikaner.
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              Hi Hemant, please write to us at [protected]@mdlzindia.com along with your contact details and let us know your exact cause of the grievance. Assuring you of our best attention at all times.
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                Ct40
                from Pukhrayan, Uttar Pradesh
                May 15, 2023
                May 16, 2023
                This thread was updated on May 16, 2023
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                Address:Main road pukhrayan kanpur dehat Uttar Pradesh India 209111

                We are general Store selling Cadbury chocolates but the refrigerator provided by company is not working at all. Inspite of complaining the company is not responding . Even the person who came by calling on toll free no. didn't mend it properly.
                Cadbury agency owner Vinayak interprises pukhrayan says that it's not in hand of them to replace it.Hope to get respond soon. We are suffering from past 4 months. Chocolates are getting melt due to high temperatures.customers are really disappointed
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                Hi, we have noted your comments with concern. We request you to please let us know your name, address, and telephone number used, giving us full details of your complaint. Assuring you of our best services.
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                  ankushM17
                  from Ghaziabad, Uttar Pradesh
                  May 13, 2023
                  May 15, 2023
                  This thread was updated on May 15, 2023
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                  Dear Cadbury Team,

                  I had been given a Cadbury mini pack (expiry date 26/06/2023). When I opened the chocolate for eating I saw some white bubbles looking particles in the chocolate. This looks a bit weird and I have never seen this before.

                  Not sure if this is healthy for eating. Request cadbury to further investigate this and return this.

                  Ankush Malik
                  [protected]
                  +2 photos
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                    Sadiyasudha
                    from Begusarai, Bihar
                    May 11, 2023
                    May 12, 2023
                    This thread was updated on May 12, 2023
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                    Address:Birpur
                    Website:Birpur

                    Cont start VC cooler
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                    Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
                    Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                      sumit.555
                      May 9, 2023
                      May 12, 2023
                      This thread was updated on May 12, 2023
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                      Hi Team,

                      I bought cadbury mini pack (expiry date 02/2024). when i opened the chochlate for eating i saw some white bubbles looking particle in the chochlate. This looks bit wierd and i have never see this before.

                      Not sure if this is healthy for eating. Request cadbury to further investigate this
                      +1 photos
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                        Sathishkumar Vakkottai
                        May 9, 2023
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                        Address:3/294 ,west street,vakkottai, koothanallur,614101

                        Dear sir
                        I'm resignation my job on April month (my UID 21735 EMP CODE 16134).but till now not receive March Expences, my voucher, incentive.
                        Balamurali So cannot process my settlement.he is cannot working my market, only meet distributors.he is stay at home but chocobakery target only my disrltributors heavy. He is wrong words speak with me on continue. So I'm releving my job. Pls given my settlement sir ( My family is poor family No paisa for my family food )
                        Pls action my complaint sir
                        Thanking you
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                          puru12
                          from Faridabad, Haryana
                          May 8, 2023
                          May 10, 2023
                          This thread was updated on May 10, 2023
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                          Bought some Cadbury dairy milk silk mousse today and when I ate 2to3 pieces I found a long hair in my chocolate. I removed it and I thought that it can't be packed as I thought that Cadbury might goes with the proper hygiene guidelines, but again after eating 2-3 pieces of the same I found another hair. I have small hairs so surely those were not mine. This is so disgusting and unhygienic. I will not buy a Cadbury anymore. Not expected from a brand like this. Why don't these big brands care for our health. Do they even follow the government guidelines or not.
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                            rakeshkumarsaini
                            from New Delhi, Delhi
                            May 7, 2023
                            May 8, 2023
                            This thread was updated on May 8, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Fridge for Cadbury Chocolate products not working properly

                            Address:251-B, E- Block, Shyam Vihar Phase 1 Najafgarh, New Delhi 110043

                            Dear Team,

                            My name is rakesh kumar saini, since last 13 years i am running my general store " Balaji General Store. since that time i am selling your brand products. In beginning i used to sell your products like cadbury etc from my personal fridge. By the grace of god's my business developed then i took your company fridge but since last three years its creating problem that is why i am not able to sell your company products...
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                            Apr 24, 2023
                            Apr 25, 2023
                            This thread was updated on Apr 25, 2023
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                            Address:NEW HANS MEDICAL LAXMI NAGAR CHALISGAON

                            Hi,
                            Your CHALISGAON-424101 Maharashtra's dealer NEW VIJAY DISTRIBUTOR not only visits irregularly, but also delivery system is very poor.
                            Goods ordered in March end have not been delivered yet.
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            We thank you for writing to us. We have forwarded your comments to our West Branch for necessary action. Look forward to your continued patronage.
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                              Rk bazar
                              Apr 14, 2023
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                              Address:Mhatre chowk Nilje Gaov lodha Haven palava Dombivali East 9967599686

                              हॅलो सर आज दोन हप्ते झाल्या आहेत प्लीज चालू नाही होत आणि त्याची cooling सुद्धा होत नाही [protected]
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                Praveen Golchha
                                Apr 7, 2023
                                Apr 10, 2023
                                This thread was updated on Apr 10, 2023
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                                Address:Golchha provision store, Basantpur

                                As from 1 month our fridge is not working and we are facing alot of trouble.
                                Also we complaint about the issue but no response come from our nearest dealer and also from any of the authorities..
                                Model no. CT40CBY
                                Serial no. [protected]
                                Refrigerator no. R134a
                                Asset no. E17510
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
                                Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                                  Yashodamilk
                                  from Amravati, Maharashtra
                                  Apr 4, 2023
                                  Apr 4, 2023
                                  This thread was updated on Apr 4, 2023
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                                  Address:Yashoda dairy hi Badnera road Amravati

                                  Not working Cadbury freezer from last 4 days and making high sound when we start it
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                                    Bhat.Aishwarya
                                    from Bengaluru, Karnataka
                                    Mar 30, 2023
                                    Mar 31, 2023
                                    This thread was updated on Mar 31, 2023
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                                    I purchased a bar of chocolate (80 grams Cranberry flavour cowting 100rs) on 28th March 2023 from a nearby mall. However never experienced that i end up opening a bad quality chocolate and that too looked less than a complete bar. This is not just acceptable. Have even tried calling their Helpline number, but just no response and the call drops.
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. We would like to inform you that our toll free number is working properly and we are receiving calls on this [protected] number. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd).
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