Monginis Cake (Mio Amore) — Bad product

Address:Khordha, Odisha, 751018
Website:Mio amore

Hii sir i bought a 1 kg cake from your mio amore near badagada kalpana branch 2 month bfore..bt that was very bad product worst one.i am so unhappy for that so when i returnd the product they told me they will return the money as soon as possible, but still now they did not refund the money, so kindly refund my money Rs 300, otherwise i will pass it to consumer court thanx
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My friend bought a Pure Chocolate cake (priced around Rs. 330) for me yesterday from Mio Amore store just beside Central Metro station, Kolkata. The cream tastes sour and the cake is not in edible condition. I have preserved the sample (the whole cake almost). I am extremely disappointed with your service. I want a replacement as soon as possible.

ankitR93's reply, Sep 4, 2017
Dear Mr. Murchhana,

Sorry for the delayed response.

We sincerely regret that your experience with us was not up to the standard we pride ourselves
upon. We have taken serious note of the matter. This is to inform you that our Company follows a 100% replacement/money refund policy whereby in case of any issues arising with regards to the product(s) quality/taste, the same can be replaced/money refunded after verification by the concerned shop authority. You can get in touch with us on our Toll-Free Number 1800 212 4030 for more details.

Regards,

Ankit Rai
Manager-Marketing
Mio Amore
Kolkata
Bought a cake from mio amour ...and it was completely spoiled, sour and bad.
the shopkeeper insisted to buy that cake only as i was choosing another one. he said this on is fresh cream cake you should buy it...i wanted to take pure chocolate but as he insisted i bought that one..when i had a fist bite it was completely sour
Dear Sir,

Sorry for the delayed response.

We sincerely regret that your experience with us was not up to the standard we pride ourselves
upon. We have taken serious note of the matter. This is to inform you that our Company follows a 100% replacement/money refund policy whereby in case of any issues arising with regards to the product(s) quality/taste, the same can be replaced/money refunded after verification by the concerned shop authority. You can get in touch with us on our Toll-Free Number[protected] for more details.

Regards,

Ankit Rai
Manager-Marketing
Mio Amore
Kolkata

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