MTNL Mumbai — Payment deducted but not paid to mtnl | |||
I have lodged a complaint today regarding payment of Rs.72.00 to mtnl mumbai for mob [protected] thru billdesk which has been deducted from my credit card but not paid to mtnl mumbai. please let me know the status of the same. it is simple that you refund the amount back to sbi card who have made the payment and sbi will show credit in my statement. awaiting an early reply and why does it take so long to solve the querry. i wil have to think twice next time before making payment thru bill desk as your complaint solving status shows 1% of the complaints received. i am a senior citizen and please refrain from further embarrasment. regards murlidhar prabhu Was this information helpful? | |||
 5 Comments | |||
Comments
status of my complaint plz.
complaint already lodged please look into the same urgently. awaiting an early reply.
nil.
i immediately received a call from your customer care and the person on the phone refused to
identify himself saying shall i give my name 50 times to each customer, is this the behaviour
and threathened me at 1950 hrs saying he will take care of me . i am forwarding this complaint
to the grievance cell and if no action is taken will go further.
awaiting an early reply.
this is really surprising and not the way to handle customers.
identify himself saying shall i give my name 50 times to each customer, is this the behaviour
and threathened me at 1950 hrs saying he will take care of me . i am forwarding this complaint
to the grievance cell and if no action is taken will go further.
awaiting an early reply.
this is really surprising and not the way to handle customers.
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
decide on ratings.
thanks
regards
murlidhar prabhu