Hello MIS Admin,
What about my order. Its not shipped. When I tried to reach customer care. No answer through any mode ( phone, email, chat ). My problem in detail.
I have placed an order ( numbered : [protected] ) on 31st Jul 2014 which includes 4 Audio CDs. Before placing the order, I have contacted them regarding availability of these 4 products. Only after they confirmed stock availability, I have placed the order. Despite of this confirmation, they took 12 days to despatch 2 audio CDs. That time, they have promised me to despatch remaining 2 audio CDs ASAP. But till date ( 18th Sep ), it has not been shipped. I was keep following up with them over email every now and then regarding the order. But they were keep giving excuses regarding the CDs saying, they do not have prodcuts in hand, it will take some more time to get the products, etc ... After waiting for 50+ days, I have asked them to refund my order.
Since then, there are no replies to my emails. They dont pick up the call also. Just for cheating new customers, they have put up some "customer care number" ( as if they really care for customers ), web chat service ( this will always be offline ) and finally email ( where no one responds once you pay them money ).
I seriously ask you all to stay away from this site. If you see some products available in this site, but not on other websites, please think twice before ordering. If products are not available on most reliable sites like Amazon
, then its highly suspicious.
I have even got this websites owners gmail
address and tried to contact him. Still no reply.
So this is how they CHEAT customers. At first place, if they do not have product, they should have initimated me when I have inquired. Secondly, after waiting for more than 50 days, they should at least refund the amount.
So it clearly shows their cheating attitude towards customers.
Kind advice to fellow online shoppers, Please stay away from these cheating website.