National Payments Corporation of India [NPCI]
National Payments Corporation of India
Customer satisfaction rating: 9%
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3891
COMPLAINTS
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National Payments Corporation of India [NPCI] Customer Care

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Address
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East)
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2486
down
934

Fax:
Fax:
+91 22 2657 1001  
+91 44 2815 2815  
+91 22 4050 8650  

Additional info
Offices

Chennai Office
National Payments Corporation of India
8th Level, VBC Solitaire, 47 & 49 Bazullah Road, T. Nagar, Chennai - 600 017

Goregaon Office (Mumbai)
National Payments Corporation of India
13th Floor, R- Tech 2, South Side, Nirlon Knowledge Park, Off Western Express Highway, Goregaon(E), Mumbai-400063

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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9%
Complaints
3891
Pending
0
Resolved
333
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

National Payments Corporation of India [NPCI] Complaints & Reviews

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Hello

I have applied for Tatva Chintan Pharma by UPI mandate through Google Pay. Funds in my bank account blocked...
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I have subscribed to Yojana magazine on the web portal and paid the full amount, however I have not received any sort of conformation...
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Me googlepay user[protected];00;00pm 5000rs trnsaction other person my amount 5000/-save
upi id[protected]br...
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Humare sbi ke khate se fraud ho gya h jiski detail ye h...
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[Resolved]

Nach mandate req submitted in axis bank on 28 may 21.
Still not processed. As per the bank it is pending at npci

details are are follows
sponser bank code utib0000248
utility code[protected]
Aug 1, 2021
Complaint marked as Resolved 
itis still pending noaction yet they have taken
Jul 19, 2021

Complaint Status

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jul 20, 2021
Updated by khantwal123
nach mandate is pending at npci as per bank records--

mukesh kumar sharma
nach is for rs 45000/-
email [protected]@gmail.com
[protected]

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    I am continuously receiving fraud collect request messages on the vpa created at NPCI BHIM app even after deregistering and...
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    Ysr rythubarosa payment rejected. Reason bank account Aadhar inactive and link NPCI. So many times go to bank but no reply...
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    Sir/Madam
    I am VIJAY MAHATO. My Aadhar no.[protected].Account number:[protected].IFSCcode:BKID0004717.
    My...
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    Hello sir/madem
    Mere sath fraud hua h phonpe se mane transation kiya tha but mera amount cut ho gya or transation bhi faild ho gya mera amount phonpe dene se mna kr rha h ...plzz kuch kijiye plzzz
    Jul 17, 2021

    Complaint Status

    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      I got msg that my cv is shortlist for airlines indigo staff I paid 2500 for registration then 8740 for laptop and phone then...
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      I have linked my account with aadhar and also seeded with npci but when I checked it shows inactive status. I also visited...
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      Sanjay kumar malik
      A/C-[protected]
      MOB-[protected]
      AIRTEL PAYMENT BANK
      Jul 15, 2021

      Complaint Status

      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        I have paid the bill of Rs. 4245.00 using Google Pay by scanning the QR code given in WBSEDCL bill. But I did not receive any payment receipt from WBSEDCL and they are showing that the payment is "failure". So, please refund the money as soon as possible.

        Name: Ganesh Podder
        UPI Transaction ID:[protected]
        Date of payment: 13th July, 2021 (12:40 am)
        Jul 15, 2021

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        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          Sir mera amezon se ek refund aana tha 13499 rupe ka jo ki mere account no [protected] me aana tha jo ki sbi bank reenags me...
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          Sir my name is rohit sir mere pass call ayi thi is number se [protected] or mere shaat usne fraud kiya ye bol kar ke apke phonepe...
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          My IDBI bank has been debited by Rs.500 on 12.07.2021 at 05.09PM vide UPI Transaction as remarks UPI/[protected]/RAMBHAU...
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          It's been a couple of months now that I had applied for linking of my bank account with my adhar. The bank says it's not getting linked as "ncpi" has not validated it on their side. I want my adhar to be linked as unless I do, I won't get my scholarship amount. Please let me know what should I be doing that'll get my account linked with adhar.
          Jul 12, 2021

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          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            On the UIDAI site the aadhaar linking status is "In-active" but on the bank server the status is "Active". On visiting the bank multiple times the bank Manager said that they have done everything in their hands and the problem is with NPCI Servers. This has been the issue for over a month now, I have mailed npci and also called them multiple times but got no response.
            Jul 10, 2021

            Complaint Status

            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Hi,
            I'm suffering through the same problem that's mentioned by you above. Due to which, even though my scholarship's approved, it's not getting transferred to my account. Did you get any solution? Could you please let me know? I've posted my complain but I've got too less time to wait for them to reply(as expiry date for scholarship amounts to be dispersed, is within 2 days). Please, do reply if you know anything that might help.
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              [Resolved]

              A call received from NPCI that a claim of refund is received from SEBI for which deposit some money for transfer of fund Mobile No.[protected] please inquiry are he right
              Jul 9, 2021
              Complaint marked as Resolved 
              a call received from Moble No.9821895691 from Raj Mehar Officer and 9971154369 from Y.K. Gupta Branch Manager NPCI they say that the refund is clear please deposit Rs.24400+14400 as GST money in account No.4245080759 of Mahindra Kotak IFSC Code KKBK0000181 Branch sector 18 Noida in the name Smeer Khan for credit of refund in my account otherwise the same refund credited to PM Fund please clear as this right way for refund of policy No. 0203R0005111Dt. 23.3.2011 and also call received from 78359-80879 as Arun Aggarwal as KIM Branch Manager that why you fill the claim please aware on my no. 9416402338 as the refund is my genuine can i deposit demanded amount as per Govt. rule and regulation or not
              Jul 09, 2021

              Complaint Status

              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Jul 09, 2021
              Updated by Sushil Bola
              A call received from NPCI that a claim of refund is received from SEBI for which deposit some money for transfer of fund Mobile No.[protected] please inquiry are he right and one call received from [protected] from Arun aggarwal Branch Manager of Kim Compnay please guide
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                Dear team I make a payment in fraudulent account through phone pay Rs4000 i want my money back...
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