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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 160

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R
Rushikeshn59
from Savantvadi, Maharashtra
Jan 3, 2018
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Address: Nashik, Maharashtra, 422009

Respected
My name is rushikesh prakash nalawade. I have linked my adhaar card to the bank 3-4 time till the date but still my adhaar status is inactive for my bank account. I have my bank account in sbi bank. 'due to some technical reasons it is enable to link ' so please solve the above problem as soon as possible.
Email id "[protected]@gmail.com"
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Tharun Kagitha
    from Noida, Uttar Pradesh
    Jan 3, 2018
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    Address: 506132

    Sir, i have submitted my aadhar in bank and got it linked, but it shows inactive in npci server due to which pg scholarship for 4 months is not disbursed from aicte. I have a bank account in sbi branch : narsampet, dt warangal rural, telangana 506132. Name : kagitha tharun kumar, ac no : [protected], ifsc : sbin0005876, aadhar no :[protected]. So please update my aadhar in npci website for receiving
    My gate scholarship.
    Thanking you
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      P
      Premdishtv Dealer
      from Jaipur, Rajasthan
      Jan 3, 2018
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      Address: 335051
      Website: No

      सर मैं प्रेम कुमार पिता ओमप्रकाश 4 sad रायसिंहनगर जिला श्री गंगानगर pin कोड 335051 मेरा मोबाइल नंबर [protected], हैं मेरी शिकायत हैं कि सरकार ने aadhar enable payment system सर्विस तो शुरू की है पर बैंक ग्राहक के खाते मैं से इस सर्विस से कोई भी बैंक केश निकासी transaction करते हैं तो बहुत बार बैंक का सर्वर डाउन हो जाता हैं इस कारण बैंक ग्राहक के खाते में से बैलेंस कट जाता हैं और लेनदेन फैल हो जाता हैं और ऑटोमेटिक रिफंड भी नहीं होता तो हम बैंक bc एजेंट को बहुत परेशानी होती हैं और जब ग्राहक बैंक जाता हैं कंप्लेन करने तो बैंक द्वारा ग्राहक को यह बोल दिया जाता हैं कि आपका पैसा तो उस बैंक bc एंजेट के पास चला गया और बैंक मैं कोई भी कंप्लेन नही ली जाती हैं और हम bc एंजेट ग्राहक की नजरों मैं चोर साबित हो जाते है यह है वो बैंक हैं जो ज्यादा तोर बैंक का सर्वर डाउन रहता है punjab and sindh bank, uco bank, oriental bank of commerce, bank of baroda, punjab national bank, and all gramin bank, कृपया करके इन बैंकों की aadhar enable payment system service का सुधार करें आपकी अति कृपा होगी मैं rbl बैंक से रजिस्टर csp ऐजेंट
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Respected sir,
      I have linked my adhhar card with A/c. In Bank of India but he/she could not upload on NCPI server, I told many times for uploading adhhar card on NCPI server but he/she could not upload .
      Subsidy gas amoont not deposited in adar link bank.said amount credited in airtelbankpayments.iam linked with airtelpayments.only adar link is mandatary to mobile no.no any KYC is not given to link gas subisidy amount.same amount is return to my regular bank linkedwith adar previously submitted.
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        S
        Shri Prakash Awasthi
        from Meerut, Uttar Pradesh
        Jan 3, 2018
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        Address: Aligarh, Uttar Pradesh, 202001

        I have closed my airtel payment bank account of [protected] threfore i request you to please do not map above noted account for dbtl
        Previously i was getteing dbtl in my sbi s/b accounts & axis bank account & airtel payment bank account no [protected]
        Threfore i request you to please map for dbtl any account but do not map for dbtl my airtel payment bank account no [protected]
        Shri prakash awasthi mob no [protected] email id [protected]@yahoo.in
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Sankalp Suman
          from Indore, Madhya Pradesh
          Jan 2, 2018
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          Sir,
          My aadhaar number has been linked with bank account but not showing at npci server (*99*99#). It is showing that my aadhaar number is not linked with any of the bank account.
          My aadhaar card was linked with bank account on 21/09/2017, but the linking status is not yet uploaded. Due to this my pg scholarship transaction of rs50000 is pending which is a very large amount for me.
          Please take action as early as possible so that my financial needs can be fulfilled.

          Please find my details below:
          Name: sankalp suman
          A/c no: [protected] (State bank of india)
          Aadhaar no:[protected]
          Sbi branch ifsc code: sbin0002836
          Mail id: [protected]@gmail.com
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            V
            Vikas Chhatani
            from Surat, Gujarat
            Jan 2, 2018
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            Dear sir,
            I have linked my aadhaar[protected] with my bank account. But according to ncpi aadhaar linking status in *99*99# (As per ncpi : not submitted) not submitted. I have asked so many so many in my bank and they said they had done from their side and updated my bank account and its not updated from ncpi. S0 pleash update may adhar number.
            My email. [protected]@ymail.com
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Hi Team,

            Please mapping My Lpg Id To aadhar card

            Delhi Gas Agency

            My Gas ID: 647503
            Aadhar no :[protected]
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              @iamsudarshan
              from Mumbai, Maharashtra
              Jan 2, 2018
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              Address: Thane, Maharashtra, 421302
              Website: resident.uidai.gov.in/bank-mapper

              Npci has provided a link on uidai website.. To link adhaar card with the bank account (https://resident.uidai.gov.in/bank-mapper), ive been trying to do the same by going to that link.. Entering my 12 digit adhhar card number, recieving the otp, and after i enter the otp, when i try to login, it says there is a technicl issue, please try again later, its been more than two weeks, pleae look into it, and revert back with a solution
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                A
                Appu7
                from Gharaunda, Haryana
                Jan 2, 2018
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                Address: 560076
                Website: Complaining against Banks, NPCI, UIDAI and Gas Agency

                I have been receiving messages from my gas agency that
                "your aadhaar number is found inactive in npci database, please contact your bank to activate the same to start subsidy transfer."

                I have visited my bank and the response was aadhaar was linked successfully to my account way long. And they are clueless about the message i have received about updating details in npci.

                All that i would like to say is that there is no proper channel,
                If a person contacts aadhaar care, they direct us to bank.
                If a person contact npci care, they direct us to bank.
                If a person contact bank, they are clueless.
                For that matter, i have contacted gas agency as well.

                What is the proper channel. How would i have my aadhaar details get updated in npci database?
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Jan 02, 2018
                Updated by Appu7
                From couple of weeks I am getting messages that “Aadhaar number is found to be inactive in NPCI database, please contact your bank to activate the same.”

                I have contacted my bank and they said that Aadhaar is already updated to your account, but has no clue about the message I received.
                Hi sir my mother name is Kusum I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive.my bank account is state bank of india. Account number is [protected] and IFSC no. Is SBIN0013473 and aadhar number is[protected] please solve problems immidatly my scholarship is not recive.
                I had previouly linked my bank account and confirmed it, as per sbi branch office i had linked my bank account to aadhaar, but searching in npci server it is showing as otherwise. My mail id is [protected]@gmail.com. Please fix this. My stipends are 5 months due.
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                  M
                  munesh 05
                  Jan 2, 2018
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                  Address: Meerut, Uttar Pradesh
                  Website: npci.org.in

                  Npci
                  This is to inform you that i, munesh kumar sharma, am the consumer of iocl. My distributor is m/s rampoorna gas service meerut. My consumer number is [protected].
                  The subsidy of this consumer number is transferred to sbi, meerut cantt branch, meerut though my bank account was already closed. The details furnished by me to the distributor is of pnb, garh road branch meerut which is already linked with my aadhar and it is reflected on the npci site.
                  I request you to transfer the subsidy to my pnb account from now onwards. Further i request you to transfer the old subsidy which was transferred to sbi to my pnb account because my sbi account was already closed.
                  Yours sincerely,
                  Munesh kumar sharma
                  Consumer no: [protected]
                  Add: house no 50/1, durga nagar, meerut.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Dear Sir,
                  I want to inform you that I, am facing problem in received my subsidy & payament so i request to NPCI please active my adhar card in your system. due to inactive adhar card in NPCI subsidy is not received .

                  NAME PRAMOD SINGH TOMAR
                  ADHAR CARD NUMBER[protected]
                  MOB. NO-[protected]
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                    E
                    Er Adarsh Kumar
                    from Zamania, Uttar Pradesh
                    Jan 2, 2018
                    Resolved
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                    Resolved

                    Address: Ballia, Uttar Pradesh, 277001

                    Please sir active my adhar at npci... I visit my home branch too many times but the says that the option of active is removed by sbi... So they cannot active my adhar card again... Please do something at your level. Please sir

                    Name-adarsh kumar
                    A/c-[protected]
                    Ifsc - sbin0002517
                    Branch - ballia city
                    Adhar[protected]
                    Jan 6, 2018
                    Complaint marked as Resolved 
                    My problem resolved yesterday... Now my adhar is active at NPCI
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    What you did? please suggest in detail as I am facing same issue.
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                      S
                      sukanta455
                      from Morjim, Goa
                      Jan 2, 2018
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                      Respected sir/ mam
                      I tried to book a train ticket in irctc website and the payment i did through is bhim upi.. Though my payment is showing successfully in bhim app and my money got deducted from my bank account.. But transaction got failed on irctc website...
                      Please help m to recover my money back

                      Upi id is. [protected]@upi
                      Transaction id is..[protected]
                      Date 30 december time 14:48:36
                      Email i'd - [protected]@yahoo.in
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        A
                        A. k. bhardwaj
                        from Ghatampur, Uttar Pradesh
                        Jan 1, 2018
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                        Address: 208022

                        Dear sir
                        I have account in boi bank my aadhar is linked but in lpg indane it is show not link as per npci. So my subsidy not credits my account. Distributer ask every time ti link your aadhar in bank & banker says it is linked. I am requesting you as per below detail kindly link my aadhar as pet npci or advise.

                        Name - anil kumar
                        Ac. [protected]
                        Ifsc - bkid0006959
                        Boi
                        Aadhar[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Jan 01, 2018
                        Updated by A. k. bhardwaj
                        Dear Sir
                        my aadhar no. is link in my BOI BANK but in Indane website it shows that aadhar is not link Bank as per NPCI so subsidy amount not credits in my account. Distributer ask many time to link your aadhar to bank & banker says it is linked. kindly check & link my aadhar to my bank as per NPCI.

                        indane consumer no. [protected]
                        LPG ID[protected]
                        bank- Boi
                        ac.[protected]
                        IFSC- BKID0006959
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                          A
                          Ashwani Kumar Bali
                          from New Delhi, Delhi
                          Jan 1, 2018
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                          While in army service, i opened defence salary package account in sbi dalhousie and subsequently transferred to sbi delhi cantt. Before retiring from army service i opened joint sb a/c with my wife in sbi delhi cantt for pension purpose. I retired from army service on 30 nov 2014. Since both the accounts in the same bank branch, i was receiving lpg subsidy regularly in joint a/c. On bank requirement i submitted kyc with aadhar number and pan for both accounts in sep 2017. Thereafter my lpg subsidy was automatically transferred from joint bank a/c to single bank account. Since there is hardly transaction from single bank account and i closed the account on 30 nov 2017 and lpg subsidy with the account was also de-linked. I have not received lpg subsidy for the last two cylinders. As per advise of my gas agency `uttam indane', uttam nagar, new delhi, i contacted my bank for linking of my account with aadhar. On checking, bank informed that my account is linked with aadhar number. After retirement i am working in a society and my monthly salary in being credited in syndicate bank. May i request you to kindly resume lpg subsidy and remit the same either in sbi a/c or syndicate bank a/c.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            ambaliya hevin
                            from Surendranagar, Gujarat
                            Jan 1, 2018
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                            Address: Surat, Gujarat

                            Respected sir,
                            My adhar number has been linked with bank account but not showing at npci server or rather at dial no: *99*99#.
                            My aadhar card was linked with banked account on 30/12/2017, but the linking status is not yet uploaded. Due to which i can't submit my scholarship form.. I am right now at deadline of that scholarship.
                            Please..
                            Adhhar num.[protected]
                            Accounts num.[protected]
                            Name : ambaliya hevin ghanshyambhai.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jan 04, 2018
                            Updated by ambaliya hevin
                            My account in canara bank at SURAT
                            My scholarship are pending so plz take action immediately
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                              S
                              sunil kumar him
                              Jan 1, 2018
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                              Address: Meerut, Uttar Pradesh, 250002
                              Website: my aadhar is not update in NPCI

                              Respected sir,
                              My name is sunil kumar i have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank: hdfc bank, account number: [protected], ifsc code: hdfc0000583, aadhaar number :[protected]. So please update my account in npci. Thank u sir
                              Regards
                              Sunil kumar
                              Hp gas consumer no. 603422
                              Lpg id. 2 [protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                goldy@123
                                from Patiala, Punjab
                                Jan 1, 2018
                                Resolved
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                                Resolved

                                Address: Jalandhar, Punjab, 144001

                                Hi sir
                                My name is sunil prabhakar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : punjab national bank, account number [protected], ifsc code : punb0023500, bank adress civil line branch jalandhar (Punjab) adhaar number :[protected].
                                So please update my account in npci.
                                Thank u sir
                                Jan 17, 2018
                                Complaint marked as Resolved 
                                please active my account number with my adhar
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Feb 08, 2018
                                Updated by goldy@123
                                Hi sir
                                My name is sunil prabhakar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : punjab national bank, account number [protected], ifsc code : punb0023500, bank adress civil line branch jalandhar (Punjab) adhaar number :[protected].
                                So please update my account in npci.
                                Thank u sir
                                kindly received my aadhaar card and bank account copy
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                                  Bhumika89
                                  from Hoshiarpur, Punjab
                                  Dec 31, 2017
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                                  Respected sir,
                                  My adhar number has been linked with bank account but not showing at npci server or rather at dial no: *99*99#.
                                  My aadhar card was linked with banked account on 09/17, but the linking status is not yet uploaded.
                                  Due to which my scholarship transaction of 37, 400/- rs. Is pending.

                                  This money is of big matter to me and my family.
                                  Sir please take action immediately.
                                  Name - bhumika
                                  A/c no.-[protected] (State bank of india)
                                  Adhar no.[protected]
                                  Sbi branch code: sbin0050298
                                  Mobile no:[protected]
                                  Email id: chaudhary. [protected]@gmail.com
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Nitin H Joshi
                                    from Surat, Gujarat
                                    Dec 31, 2017
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                                    Address: Navsari, Gujarat, 396450
                                    Website: None

                                    Dear sir,
                                    I'm harsh joshi studying in 2nd year of mechanical engineering at ldrp-itr, gandhinagar, gujarat.
                                    Last year i received my scholarship from mysy. This year i also applied for the same. My scholarship is sanctioned & i submitted my aaadhar no to bank.
                                    Few days back i recd sms regarding not linking my aadhar with bank. I checked & re-entered my aadhar in bank account but still it is not showing linking on *99*99#
                                    Please suggest what should i do to proceed for scholarship
                                    Regards
                                    Harsh joshi
                                    M:[protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Hetul Sheth
                                      from Vadodara, Gujarat
                                      Dec 31, 2017
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                                      Address: Vadodara, Gujarat, 390011

                                      Respected sir,
                                      My adhar number has been linked with bank account but not showing at npci server or rather at dial no: *99*99#.
                                      My aadhar card was linked with banked account on 30/12/2017, but the linking status is not yet uploaded. Due to which i can't submit my scholarship form.. I am right now at deadline of that scholarship.
                                      My bank name :- hdfc
                                      Branch :- manjalpur (Code - 275)
                                      Acc. No. :- [protected]
                                      My adhar no. :[protected]
                                      Sir please take action immediately
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        surya00007
                                        from Anjar, Gujarat
                                        Dec 31, 2017
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                                        Address: Ahmedabad, Gujarat

                                        Sir, my name is suryakant. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. Following is my bank account details in bank : state bank of india,
                                        Account number : [protected],
                                        Ifsc code :sbin0003044
                                        Aadhar number :[protected]
                                        So please update my account in npci.
                                        Thank u sir.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jan 27, 2018
                                        Updated by surya00007
                                        Sir,
                                        Its been a month to complaint still my aadhar link to sbi is inactive .
                                        Sir, my name is Mahesh Babras. I have submitted adhaar card in my Union Bank of India bank and adhaar is updated in my bank account but the NPCI status is still inactive. Following is my bank account details in bank : Union Bank Of India
                                        Ifsc code :UBIN0556751
                                        aadhar number is[protected]
                                        So please update my account in NPCI. My gas subsidy is pending due to non maping aadhar number to NPCI & is till not credited to my account.
                                        Thank u sir.
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