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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 162

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Address: Nizamabad, Andhra Pradesh, 503001

Aadhaar no[protected] aadhaar link show Indian overseas bank I have no account in this bank wrong seeded my aadhaar no. I am faced many problem. I am trying to solve this problem I am visiting banks and LPG distributor, aadhaar centers nobody can't solve this problem.
my LPG subsidy is pending my account is in Canara bank aadhaar no also give my bank

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

My aadhar card status is active and already linked to my bank account and gas agency. But it shows as "inactive" from npci database due to which my lpg gas subsidy is failing to registered bank account.

Its been more than 2 months now since i raised this issue. Completely bad user experience from npci systems.

Please mail me at : [protected]@gmail.com for relevant details.

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S

Surendra Kori

from Surat, Gujarat

Dec 28, 2017

Sir,
My Aadhaar Number has been linked with Bank Account (Bank of Baroda: [protected]) but not showing at NPCI server or rather at Dial No. *99*99#.
Name: Surendra Kumar Kori
Indane Gas LPG ID: 3-[protected]
Aadhaar No.[protected]
Mobile No. [protected]
Email: [protected]@gmail.com

V

Venkateswara Rao Bommakanti

from Hyderabad, Telangana

Dec 28, 2017

Please kindly transfer gas subsidy amount to my union bank of india not to icici bank.my Adar no.[protected]..Bomma kanti venkateswara rao. Nagaram..Hyderabad.500083..UBI.ac no.[protected]...ennar gas service.indian gas distributor.. Customer no.460976...My phone.[protected].thanq sir...b.venkateswararao

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Address: Hisar, Haryana, 125001

Sir
It is my third complaint. My adhar number[protected] has already been linked with the my axis bank account number [protected] and also linked with hp gas consumer number s01467 situated at hisar haryana 125001. My subsidy towards gas has not been credited due to reason that adhar is not updated in npci. You are requested to link the adhar number and update in npci map so that subsidy can be credited to me
Shil kumar jain

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M

Milansingh

from Nagram, Uttar Pradesh

Dec 28, 2017

Hi sir my name balram patairiya I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank :ALLAHABAD UP GRAMIN BANK Adhaar number :[protected]. So please update my aadhar in NPCI. Thank u sir

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Address: 380024

Sir, my aadhar number has been linked with bank account but not showing on npci server
For scholarship it is very necessary.
Plz take action immediately.
There is scholarship deadline in 2-3 days
Name : thakkar darshan nayankumar
A/c no : [protected] (Punjab national bank)
Aadhar no :[protected]

I have account in punjab national bank in ahmedabad, gujarat. I link my adhaar card no.[[protected]] with my bank account.
But on *99*99# it shows your adhaar card is not link in any bank. So it's npci server problem to link my adhaar card. My mysy scholarship stop because of this and i get this message from mysy on friday.

Your payment for mysy scholarship could not be processed as your aadhar card is not linked with your bank. Kindly link your aadhar card within 7 days and must confirm linking status with below no: *99*99#
So please solve within 6 days...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 26, 2017

Ranjit Rathaur's response Please confirm the status

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R

Ranjit Rathaur

from New Delhi, Delhi

Dec 28, 2017

Hi
Greeting of the day..!!
I am Ranjit Singh Rathaur I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : HDFC Bank, Account number : [protected], Ifsc code : HDFC0000679 Adhaar number :[protected].

C

Celim Lee

from Kolkata, West Bengal

Dec 28, 2017

Dear sir . My name is Abul momin . My Uid is[protected]. It is link with UNITED BANK OF INDIA IN[protected]. BUT show that this adhaar is link in SBI BANK . BUT I have no bank account in SBI . How it possible . Help me sir

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Address: Ahmednagar, Maharashtra, 414006

Dear concern,
I have linked my adhaar[protected] with my bank account and my lpg distributor: ahmednagar gas company (Phone no.[protected]Customer id: 607086). My aadhaar linking status as per npci is not submitted.
I have asked many times in my bank about aadhaar linking status and they said they had done from their side and updated my adhaar with my bank account, but its not updated from npci.
Because of this issue, i am not getting the subsidy amount in my bank account from april 2017. Please take needful action so that i can receive the subsidy amount in my bank account as early as possible. My mobile no.[protected].
Please do the needful.
Regards,
Chaandrakant firodiya.

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Hello sir,
My adhar number has been linked with bank account but not showing at npci server.
I already rechecked with bank but they tell me that your aadhar is linked to a/c.
For scholarship, it is very necessary.
Sir please take action immediately. Please do the needful. It's very important for me.

My name= rahi patel
Bank name= central bank of india
Branch= bopal, a'bad, gujrat
Aadhar no=[protected]
Account no=[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 23, 2017

Updated by Rahi Patel Dear sir,
I have linked my adhaar[protected] with my bank account and my bank account no is ([protected]) and in mysy scholership also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.

Bank name_ central bank of india
Branch _03280 bopal, ahemedabad

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A

ashokbhai jain

from Ahmedabad, Gujarat

Jan 15, 2018

sir,
My aadhaar number has been linked with bank account but not showing at npci server.
I already rechecked with bank but they told me that your aadhaar is linked to a/c.
For scholarship, it is very necessary .
Sir please take action immediately.
bank name=bank of India, Ahmedabad, Shahibaug branch, Gujarat
ifsc code=BKID0002023
ac/no-[protected]
aadhaar no[protected]
contact no=[protected]
name=komal jain

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I have account in bank of baroda in surat, gujarat. I link my adhaar card no.[protected] with my bank account.
But on *99*99# it shows your adhaar card is not link in any bank. So it's npci server problem to link my adhaar card. My mysy scholarship stop because of this and i get this message from mysy on friday.

Your payment for mysy scholarship could not be processed as your aadhar card is not linked with your bank. Kindly link your aadhar card within 7 days and must confirm linking status with below no: *99*99#
So please solve within 6 days...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Bhopal, Madhya Pradesh, 462023

Website: Uidai

Aadhar card no.[protected]
Bank code:8956
Ifsc code :sbin0008956
Deepak sharma subedi
Sir/ madam,
Mine aadhar is not yet mapped with bank account in uidai portal fetched by npci server meanwhile it showing active aadhar status in home branch, due to which aicte is not being able to generate beneficiary code, plz sir sort this problem out i will be very thankful

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Hi sir/mam... My name is sujit balu bhalerao i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. They show airtail paiyment bank account... I inactivated/close these account... I have bank account in dena bank and uco bank

Dena bank account number :[protected], ifsc code :bkdn0521161 adhaar number :[protected]. And
Uco bank ac. No [protected], ifsc code:-ucbn000327, adhaar number :[protected]
My mobile no is:- [protected]
My email id is :- [protected]@gmail.com
Kindly update my account in npci and please solve my problem as early as possible coz their are lots of problems in feeling my scholarship form due bank inactive status...

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Address: Bhandara, Maharashtra, 441903

Sir,
I linked my aadhar no.in central bank of india. But it is still inactive on npci server. I visited my bank so many times in respect of this issue and they everytime said that your aadhar no. Is already linked with your bank account.
So, the aadhar bank account linking status is active in bank but still inactive on npci server. So, kindly take action in regarding of this issue and link my aadhar to my bank account.. My aadhar no.[protected]

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Address: Rajkot, Gujarat, 360490

Hello sir/madam,
My name is brijesh vasoya. My complaint is about adhaar number linking with the bank. My adhaar number is[protected] is already linked with the banks (Bank of baroda & state bank of india). I got the scholarship from mysy previous year and i also applied this year. But today i got a message from mysy that your adhaar was not linked with any bank account. Then i contacted the bank i found that the adhaar already linked with the banks. Then i checked on *99*99#. It show that your adhaar not linked with any bank. So give me solution for this. Because my scholarship was pending due to this problem. My email address is [protected]@gmail.com
Thank you.

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Sir,
I have received messages regarding my adhaar seeding status is inactive.
But i have confirmed from bank officials that my bank account has been already linked with adhaar. But, even on uidai bank mapper, my linking status is not displayed.
Kindly activate my seeding status as early as possible since my pg stipend is completely dependent on it.
Thanks

P. S.:- my details are:
1. Bank name: state bank of india
2. Account number - [protected]
3. Ifsc code - sbin0020302
4. Name:- chinmay girish athavale

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Address: Rampur, Uttar Pradesh, 244901

Website: npci server

Sir,
I linked my aadhar no.[protected] to my sbi bank account in the month of september but it is still inactive on npci server. I visited my bank soo many times in respect of this issue and they everytime said that your aadhar no. Is already linked with your bank account.
So, the aadhar bank aaount linking status is active in bank but still inactive on npci server. So, kindly take action in regarding of this issue and link my aadhar to my bank account.

Contact no. - [protected]
Email add.- [protected]@gmail.com

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Y

Yuvarajh

from Valapattanam, Kerala

Dec 21, 2017

I'm not receiving LPG subsidy from last 6 months.when I am searching what is the reason behind it, the transaction reject by NPCI. Please solve my problem.

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Address: Gondia, Maharashtra

Website: [email protected]

Sir ji main ne 07/12/2017 ko bank of india ka 1530 ka apes withdrol kiya tha jo ki faild ho gya pr costomer ke account se peyse kat gye jo ki aaj date 20/12/17 tak costomer ke account me wapas nhi aaye krpya kr ke iska samadhan kre meri id noumber hai 1a730847 costomer ka account no hai [protected] costomer ka aadhar no[protected] or costomer ka transaction no hai[protected]

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V

vipinkumar gautam

from Delhi, Delhi

Jul 17, 2018

Sir ji Mene 16/7/2018 ko, time =, 21:29:51 apne friend ke account me 4000 rupees transfer kiye the bhim UPI se jiska transactions i'd[protected]

Amount deducted ho gaya he

Mere frnds ke account me pese b nh gaye he

Mera account sbi bank me jiska account no [protected]
Mobile no = [protected]

Transction I'd[protected]

V

vipinkumar gautam

from Delhi, Delhi

Jul 17, 2018

Hi Gud evng sir ji
Mera account sbi bank me jiska account no [protected] Mene 16/7/2018 ko apne friend ke account me 4000 rupees transfer kiye the bhim UPI se jiska

transactions i'd

[protected] mere account se amount deducted ho gaya he pr mere friend ke account me pese nh gaye he

Mobile no [protected]

C

Chandra chetry

from Gagret, Himachal Pradesh

Aug 1, 2018

Dear sir.
I have send money 20000 by bhim app its transaction panding. Money deduct my a/c.

Transaction no[protected].
Transaction date. 30 july 2018
My mobile no [protected]
Plz help me.

S

s.sarathkumar

Aug 1, 2018

Amount not received

D

Dk Arya

from Mumbai, Maharashtra

Sep 4, 2018

Mene apne bhim aap se 10.000 rupay transfer kiya thi likin jis Ac me tarnfar kiya tha us Ac me nahi gaya or mere Ac se 10000 credit ho gaya places hellp karo

Dk Arya's reply, Sep 4, 2018

I have send money 10000 by bhim app its transaction panding. Money deduct my a/c.

Transaction no[protected].
Transaction date. 04 September 2018
My mobile no [protected]
Plz help me.

J

Jayanta Mallick

from Kolhapur, Maharashtra

Dec 3, 2018

I made transfer of ₹4000 through Axis BHIM on 3rd Dec 18. It showed failed in the app. This happened 2 times. Both the times the amount got deducted from my account.
Transaction IDs[protected] and[protected].
Please help. My No. [protected]. Thanks.

T

Tinku Rat

from Imphal, Manipur

Dec 6, 2018

Sir
On 03 Dec I sent money through Bhim application form Raghubir Prasad a/C no[protected] of Rs 20000 at 13.58hrs but still I didn't get money.
Transition ID NUMBER IS UPI ref no[protected].
Sir please resend amount as soon as possible.

Ä

Äyåñ Mållïçk

from Gurgaon, Haryana

Jan 12, 2019

I made transfer of ₹2000 through paytm on 4 jan 19. It showed successful in the app. got deducted from my account.
Transaction IDs[[protected]] and beneficiary account not receive any amount.today 8day of transaction but still credited to beneficiary account and not reverse the amount Please help me.

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Address: Gwalior, Madhya Pradesh

Sir,
Maine apne sbi account (Branch air force station maharajpur gwalior) ko apne aadhar number[protected] se link karne ke liye 4 mahine se bank ke chakkar laga raha hu, lekin abhi tak nahi ho paya hai, bank wale har baar yahi bolte hai k hamne apna kam kar diya hai, maine aadhar call centre 1947 pe call kiya to wo bhi bole bank jane k liye. Maine *99*99# dial kiya to bhi paya k mere aadhar se koi bhi account link nahi hai. Please aap kuch help kijie.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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K

Khaleel Parkal

from Vijayawada, Andhra Pradesh

Dec 21, 2017

My money deducted from my account through BHIM app.but transaction failed. I didn't get my refund. So please solve my problem.
My details
Name: Khaleel
Payer bank: SBI
Payee bank: IDBI
Mobile:[protected]
Date of transaction:[protected] at 21:32:09
Please solve my problem sir

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My adhar number has been linked with my bank account but not showing at npci server. I already rechecked with bank but they tell me that your adhar is linked to a/c. For scholarship, it is very necessary.
Sir please take action immediately. Please do the needful. It's very important for me.

My ne= urvish patel
Bank name= bank of india
Branch= kapadwanj
Adhar no =[protected]
Account no = [protrcted]

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J

John Ganagala

from New Delhi, Delhi

Dec 20, 2017

I am also facing same problem... Did u get any response... I m also need for scholarship

P

Patel Urvish

from Rajkot, Gujarat

Dec 21, 2017

No i can't get any response

J

John Ganagala

from New Delhi, Delhi

Dec 23, 2017

From bank

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Address: East Godavari, Andhra Pradesh, 533001

Dear sir,
My aadhaar card no[protected]... Had submitted for linking with sbi on 22/11/2017.. But still i couldn't get linked status ok... Now i contacted sbi they saying that npci has rejected aadhaar linking... Now due to this reason i m facing problem of gate scholarship not getting from 3 months... No money for further hostel fees... Please help to get the aadhar link... I tried to contact npci help line... But no one pick the phone...

G janakiramayya
Sbi account no... [protected]

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I

Indubhushan Pandey

from Varanasi, Uttar Pradesh

Dec 20, 2017

I have rupay debit card which is diclined at time of online payment to IRCTC rly ticket booking which is issued to me by IDBI bank Ltd renukoot branch pls help me my mobile no is [protected] and e-mail address is [protected]@gmail.com or give me rupay card customer care toll-free number thanks I b pandey renukoot

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Hi sir,
my name is Gagan Jain.
I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive.
I have bank account in bank : Oriental Bank of Commerce, Account number : [protected], Ifsc code : orbc0100204, Adhaar number :[protected].So please update my account in NPCI.
due to this i didn't get gas subsidy for past few gas cylinders.
please solve the issue as soon as possible

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Address: 515521

Website: resident.uidai.gov.in

Sir
I linked adhar ( i.e[protected]to my bank account in December 2, 2017 i.e SBH([protected]) idupulapaya, ysr kadapa district.
but it is not showing in*99*99# and https://resident.uidai.gov.in/ in this site also.
I also confirmed to my bank manager he said to it is linked to yours account.but it is not showing any thing in above website.
it is very need to me present situation sir.

could you please solve this problem otherwise tell what I need to do for solving this.
hopefully I think you will solve this problem

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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mrityunjy

from Ajmer, Rajasthan

Dec 20, 2017

I have make a tranasaction on 5 dec 2017 but the payment has been debit from my account and not credit in other account. I am sending the screen short of tranasaction. Kindly look in this matter and solve my problem as soon as possible.

S

sanjusrp

from Raipur, Chhattisgarh

Dec 20, 2017

My aadhar no[protected]
not active for npci server
please help me
i have already submited aadhar for my bank pnb.
but not show aadhar site.
status inactive.
please solve my problam

S

sanjusrp

from Raipur, Chhattisgarh

Dec 20, 2017

My aadhaar no[protected] not active npci server data base
not link my account status inactive
please help me
solve my problam.
how to active my aadhar linking status.

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Hello sir,
My adhar number has been linked with bank account but not showing at npci server.
I already rechecked with bank but they tell me that your aadhar is linked to a/c.
For scholarship, it is very necessary.
Sir please take action immediately. Please do the needful. It's very important for me.

My name= rahi patel
Bank name= central bank of india
Branch= bopal, a'bad, gujrat
Aadhar no=[protected]
Account no=[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 21, 2017

Updated by Rahi Patel My aadhar card is already link with my bank account...But As per NPCI my aadhar card is not link with any bank...

Plzz solve my pro in 2_3days...without solving this pro i can't get any schlorship

Aadhar no..[protected]
Bank name...Central bank of india

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P

Patel Urvish

from Rajkot, Gujarat

Dec 21, 2017

I also have same problem like your.did you get any response from npci

ankitchotala's reply, Dec 21, 2017

Same problem...
Inform me on 8755911606 if you had the solution

J

John Ganagala

from New Delhi, Delhi

Dec 23, 2017

Me also same problem... Any solutions u... Also inform me [protected]

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