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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 163

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My adhaar number is[protected] i have linked it with the bank but in *99*99# it is showing your adhaar is not linked in any bank... It is inactive in npci.. Because of that i am not getting my scholarship.. They told me that it should be active with npci database... Plz. Kindly concern my complaint and solve it plzz... Because of this i am not getting my scholarship so plzz resolve it as fast as possible.

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Address: Budaun, Uttar Pradesh

Sir/mam

Sub - amount refund on aeps - offus payable (Ac - [protected])

I am b. C (Business correspondent) at bank of baroda distt - budaun ro - bareilly in up. Dear sir/mam date on 14.12.2016 a/c no-[protected] (Ramsaran) debit amount 5000.00 but amount not credit my od account and credit aeps - offus payable (Ac - [protected]) account. So please refund it on ac-[protected].

Thanku

Name - sagar saxena
Link branch - dataganj
Branch code - 3565
Ro - bareilly
Ko[protected]
Mo - [protected]

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S

Sindhav Himanshu

from Ahmedabad, Gujarat

Dec 19, 2017

Mene adahr card sbi bank me de diya he aur bank vale ne bhi kah diya he ki apka adhar card link ho gaya he lekin mere scholarship ke form me vo nahi bata raha he...aur mere form jama karne ki last date 15dec he to ap plz mera adahrcard bank se link karde
adr no;[protected] mo:[protected](sindhav himanshu)

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Address: Nagpur, Maharashtra, 440017

Sir,
My aadhar number has been linked with bank account but not showing at npci server. Sir please take action immediately. It is very important for lpg subsidy not deposit in my account.
My details are given below
Name chhagan ukey
A/c no. [protected] (Uco bank)
Branch - mount road sadar, nagpur 440001
Ifse:- ucba0000022
Aadhar no.[protected]

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Address: 341025

Hello sir,
My adhar number has been linked with bank account but not showing at npci server.

Sir please take action immediately. Please do the needful.

It's very important for subsidy not deposit in my account.

My details are-
Name - munesh singh
A/c no.- [protected] (Uco bank)
Aadhar no.:[protected]
Branch - khinwsar
Ifsc code - ucba0000619

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Gitte

from Surat, Gujarat

Dec 19, 2017

My aadhar no.[protected] is linked with SBI bank from last 2 years. But last month my aadhar status is inactive .Please solve my problem.
Your faithfuly
gitte s.V.

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Address: 560064

I am vivekananda, i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : canara bank, account number :[protected], ifsc code : cnrb 0001812, aadhaar number :[protected]. So please update my account in npci my mobile no.[protected]. We request, please do the needful at the earliest.

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Address: Anand, Gujarat, 388120

Hello sir,
My adhar number has been linked with bank account but not showing at npci server.
In scholarship verification it is very necessary.
Sir please take action immediately. Please do the needful. It's very important for subsidy not diposit in my account.

My details are-
Name - ushaben s suthar
A/c no.[protected]Canara bank)
Aadhar no:-
Branch - v v nagar
Ifsc code - cnrb0004535

Dec 28, 2017

Complaint marked as Resolved

National Payments Corporation Of India [Npci] — subsidy not deposited in my account 1 Review Ms mssuthar on Dec 17, 2017 Mark as Resolved Hello sir, My adhar number has been linked with bank account but not showing at npci server. In scholarship verification it is very necessary. Sir please take action immediately. Please do the needful. It's very important for subsidy not diposit in my account. My details are- Name - ushaben s suthar A/c no.- 4535101001262 (Canara bank) Aadhar no:- Branch - v v nagar Ifsc code - cnrb0004535

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Address: Chennai, Tamil Nadu

Sir,

I came to know that my aadhar no.[protected] which was linked to my sbi a/c no.[protected] has become deactivated due to rejection by npci. I do not know reason for rejection. You are aware that it is going to become mandatory to link aadhar with bank ac. I therefore to request you to approve above linkage of my aadhar with bank account.

Thanking you
S elamurugu

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J

jainis

from Lalpur, Gujarat

Dec 18, 2017

Respected sir,

my adhar card alredy linked with my bank account at 06/12/2017 but linking status not yet uploded.
due to which my scholarship form is pending.
sir please take action immidetly.
NAME- gohel jainis
A/C NO.-[protected]
ADHAR NO.[protected]
SBI BRANCH CODE -60131
MOBILE -[protected]
E-MAIL -jainisgohel.[protected]@gmail.com

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Address: New Delhi, Delhi, 110067

Website: NPCI

Hello sir, my name is alok kumar. I was getting my subsidy in state bank of india but when i opened an account with kotak mahindra bank then i got the subsidy in kotak bank account for two months but after that my aadhar became inactive at npci website. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : kotak mahindra bank, account number : [protected], ifsc code : kkbk0000182, adhaar number :[protected]. So please update my account in npci. Thank u sir

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 10, 2017

LaxiSinghDas's response Presently the payment of Subsidy indicates Payment On Hold. as per LPG website / NPCI Server

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LaxiSinghDas

from Siliguri, West Bengal

Dec 18, 2017

LPG subsidy amount not credited in my UCO Bank Account no.[protected]. IFSC code UCBA0000684. This number is already linked with my Aadhar Number[protected] . Please consider my request and link my Aadhar Number[protected] with my SB account number through NPCI. My LPG ID 2 [protected] Consumer No 630297

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Address: Khordha, Odisha, 751021

Please find the details which i have updated both at distributor point and bank, but still is showing the status aadhaar linking status in bank (As per npci) not submitted.
Details
Adhar[protected]
Lpg id[protected] distributor code 13724500
Distributor name gauri flame hp gas agency
Distributor address plot no-s-5/148, niladri vihar

Chandrasekharpur bhubaneshwar
Consumer no 601955

Sbi bank account details
Account no:[protected] ifsc code:sbin0004345

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Dec 22, 2017

Updated by simadri It is now updated at bank but still it is not updated at distributor point. Please find the attachments for details.

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Address: Solapur, Maharashtra, 413004

Website: Muneshwar. [email protected]

Dear sir
Am requestiung sir bank account in hdfc bank no link adhar card for bank account so bank account link in adhar card
My name muneshwar rangrao dodke
At post pophali
Tq umerkhed
Dist yavatmal
Pin 445213
My salary account in hdfc a/c no [protected] and my account hdfcbank in 4 years old
Adhar no[protected] so please sir my account link in adhar in hdfc account

Aug 9, 2021

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dec 16, 2017

+1

Dear Customer,

You can link your Aadhaar number with your HDFC Bank account online through the below webpage. Alternately, please visit our nearest branch and submit a request at the branch or through Netbanking, SMS or Phonebanking. URL: https://leads.hdfcbank.com/applications/webforms/apply/HDFC_Aadhaar_Adapt/HDFC_A...⇄

-Bejoy
HDFC Bank Customer Assistance

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Respected sir,
My aadhar no. Is[protected]
I have linked my aadhar card with my sbi bank account but when i go online on uidai website to check the status technical error is shown since 20 days regularly whose pic is adjoined.
Aicte says that my aadhar is not linked with my bank account but it is, i have confirmed it many times.
Please resolve the issue as soon as possible as i m not getting my gate scholarship due to this.

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Sir i have submitted my aadhar number[protected] for linkage in my kotak mahindra bank account number xxxxxx3026 but the bank linking status is still inactive. Please look into the matter. Because of this i'm unable to receive my lpg gas subsidy. I'm facing a lot of problem right now if you please look into the matter i shall be highly satisfied.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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R

RAJNIKANT KUSWAHA

from Ingraj Bazar, West Bengal

Dec 15, 2017

Money deducted from my bank account and not received to benefiaciary

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Dear sir/mam
My name is shivam sudhakar kadam. Aadhaar card no:[protected].
Bank : central bank of india
Email: [protected]@gmail.com
My aadhaar card was linked to my bank account when i opened my account but the status of my aadhar card is inactive. I again linked my aadhaar card. But still the status of my aadhar is inactive
I request to kindly activate my aadhar - bank link immediately enabling me to avail my scholarship which is presently withheld.
Kindly acknowledge...

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Pallavi Tipnis

from Mumbai, Maharashtra

Dec 15, 2017

I have transferred 300/- from Airtel payment bank to my [protected] but it is not reached to anywhere not refunded and Airtel does not have any details of the transaction. Pls help

S

shesh ram

from Delhi, Delhi

Dec 15, 2017

Aadhaar Number :
[protected]
Bank Linking Status :
DeActive kar diya jaye
Bank Linking Date :
[protected]
Bank Name :
PUNJAB NATIONAL BANK
NEW BANK ACCUNT-
CENTRAL BANK OF INDIA
a/c [protected]
ifsc -CBIN0284671

A

Amit Gegada

from Nagpur, Maharashtra

Dec 15, 2017

Dear Sir
when i try to fetch detail of my Aadhar linking with bank site is stuck at that page.
i'm trying since last 10-15 days but till now face this problem
i'm trying in safe mode and unsafe mode both but problem persist till now.

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I send 600 rs to my friend by upi using tez app. But the transaction was failed
And the 600 rs was deducted to my bank account. Transaction date 13.12.2017. Upi transaction id[protected] name of the bank where the amount deducted is oriental bank of commerce. Till now the deducted amount not refund. Please kindly look into this matter. Hope you understand my problem. Kindly rectify my problem as soon as possible.

Dec 15, 2017

Complaint marked as Resolved

Got the refund today

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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pranav ahuja

from Sirsa, Haryana

Dec 15, 2017

Sir i have tried a lot to link out my aadhar with my bank account even in bank it is showing that seeding is done but when i come across aadhar website to see linkage it shows me ntpc server technical fault plz its a humble request to link it as early as possible my aadhar no is[protected] n bank account detail is

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Address: 577004

Website: irctc

I am nithin raj t account holder of sbi davangere branch account no:[protected]. On 10/12/2017 i had done a payment on irctc an amount of 536.80. But the payment got failed and it not credited back to my acccount. When i tried to file a complaintagainst this in sbicustomer caredue to third party app they can't file the complaintagainst this. My upi id is [protected]@upi. Fromthe sbi customer care i got maid id support. [protected]@sbi.co.in, therefore i send a mail about this after 24hrs i got a reply that kindly get in touch with your benificiary bank tatis icici. I dont know how icici became part of this. And also there is no other information regarding how to contact the benificiary bank.
The refernce id of my transation is[protected]

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Jadd

from Bhagalpur, Bihar

Dec 15, 2017

I'm tried to add 4000 rs from my debit card in a phone pe wallet but the thing is money debited through my account but it did not add in my wallet.

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Address: Allahabad, Uttar Pradesh, 211008

Dear sir / madam,
Ref: aadhaar no.[protected]
Union bank of india sb. Account no.- [protected]
Contact: [protected]@gmail.com, mob: [protected]
I have once again linked my aadhar no. With my active bank account with union bank of india, branch :- naini, allahabad and received an acknowledgement from bank to that effect on 14.12.2017.
I request to kindly activate my aadhar - bank link immediately enabling me to avail lpg subsidy which is presently withheld. The subsidy was regularly getting credited to this same account till april, 2017 without break.
Kindly acknowledge and expedite.

Thanks and regards,
Jyotiba rao phoole

Enclosed: copies of
1- aadhar card

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Ajaysadhu9119

from Mumbai, Maharashtra

Dec 15, 2017

I have my BANK OF BARODA account...I give them my aadhar card for to link with bank account and they also done it ..in front of me...but I can't found my aadhar card linking with bank on uidai aadhar site...

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I have received an sms from bpclms saying that "your aadhar is in active
In npci data base. Please update your aadhar details in your bank and gas
Distributor." but i have checked with my bank account and my gas
Distributor, both of them are saying that my aadhar is linked to my account.
Request you to please guide me in this matter.
My aadhar number is[protected].
Regards.
Amar pardeshi

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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P

pkgrewal

from Sirsa, Haryana

Dec 14, 2017

R/Sir
My Cnosumer No.84553106 Name: Rohit At SAHIL GAS SERVICE, CODE:125471(BPCL)
Gas agency allready verified my Aadhar and bank also update my aadhar
but now i am not ACTC COSTUMER.
MY AADHAR NO IS:[protected].
Please help me and make me ACTC Consumer.
I will very greatfull to you for this work.
Thanks

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Address: 211011

Dear Sir/Madam,
I have linked my BANK ACCOUNT NO: [protected] (ALLAHABAD BANK) with my AADHAR NO:[protected] through Bank and ATM. But my status of bank account linkage with Aadhar is not seeded in NPCI.
Because of this problem, I am unable to get scholarship for which AADHAR Linkage to Bank Account is necessary.
Also i tried to contact with customer care of NPCI but either they are not working or not attended.

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Address: New Delhi, Delhi, 121106

Dear sir / madam,
Ref: aadhaar no.[protected]
Contact: [protected]@gmail.com
My aadhaar card was linked to my bank account when i opened my account but the status of my aadhar card is inactive. I again linked my aadhaar card with my bank account through atm, but still the status of my aadhar is inactive
I request to kindly activate my aadhar - bank link immediately enabling me to avail my pg scholarship which is presently withheld.
Kindly acknowledge...

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Address: New Delhi, Delhi, 110024

Website: Paytm

I transferred money from my paytm wallet to my karnataka bank 10 days ago. My bank has not received the amount i need help please transfer my money. I don't know anything. Can you answer soon and tell me what can be done. When will i get my refund i m waiting for like too long i have not received my money. My account is in karnataka bank. I need a answer

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