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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 167

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A
Ajaysagar suthar
from Mumbai, Maharashtra
Nov 28, 2017
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Address: Ahmedabad, Gujarat, 382418

My aadhaar number is [protected] is linked with my all bank account but not getting lpg subsidy and reason given for same is adhaar not register with any bank as per ncpi records.
Several time visited banks and lpg providers office but not getting any solution.
My Adhar Number :[protected]
My Saving bank account are with Canarabanks, Kotak Mahindra bank and axis bank which all are linked with my account as per banks record.my LPG provider is Bharat Gas, Details are attached as jpg file .
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
My aadhaar number is [[protected]] is linked with my bank account but not getting lpg subsidy and reason given for same is adhaar not register with any bank as per ncpi records.
Several time visited banks and lpg providers office but not getting any solution.
My Adhar Number :[[protected]]
My Saving bank account is with sbi bank which is linked with my account as per banks record.my LPG provider is Bharat Gas, Details are attached as jpg file .
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    S
    Shaikdavood davood
    from Basavana Bagevadi, Karnataka
    Nov 25, 2017
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    Address: Palakkad, Kerala, 678001

    Sir,
    My aadhar number has been linked with bank account. But not showing at npci server (*99*99#). It is showing that my aadhar number is not linked with any of the bank accounts
    Please take necessary action as early as possible.

    Please find my details as below
    NAME: SHAIK DAVOOD
    MOBILE NO.: [protected]
    Aadhar No.:[protected]
    A/C NO.: [protected]
    BANK: TAMIL NADU MERCANTILE BANK
    BRANCH: PALAKKAD
    IFSC CODE: TMBL0000447
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      B
      bhavani pandey
      from Vapi, Gujarat
      Nov 25, 2017
      Resolved
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      Resolved

      Address: Valsad, Gujarat, 396195

      Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[protected]
      Dec 16, 2017
      Complaint marked as Resolved 
      Congratulations! Your Bank Aadhaar Mapping has been done. Aadhaar Number : 489291132081 Bank Linking Status : Inactive Bank Linking Date : 05-07-2017 Bank Name : Central Bank of India
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        B
        bappada
        from Kolkata, West Bengal
        Nov 25, 2017
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        Address: 700002

        Consumer name: dilip kumar samanta, consumer no:626592, sv no: 102045, lpg id:[protected], lpg provider: hp (Sinthee gas services), aadhar no:[protected], sb a/c no:[protected], canara bank, branch:salt lake city, ifsc code: cnrb0002549, subsidy of lpg not credited for last 02 months (September & october 2017) lpg cylinder in the linked bank account, mobile no:[protected]
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          A
          Anandme10
          from Mundi, Madhya Pradesh
          Nov 25, 2017
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          Account not seeded to npci server
          Sir, my aadhar number has been linked with bank account but not showing on npci server
          For scholarship it is very necessary.
          Plz take action immediately.
          There is scholarship deadline in 2-3 days
          Name : shaikh abdul naveed
          A/c no :[protected] (Punjab national bank)
          Aadhar no : [protected]
          Mob-[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            R
            Ramchandra Toraskar
            from Deulgaon Raja, Maharashtra
            Nov 28, 2017
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            Address: Thane, Maharashtra, 401203

            Dear Sir,

            This is regarding non receipt of Gas subsidy in my bank account.

            I have received message saying Aadhaar Number found inactive in NPCI database. Then I have received another message saying "LPG subsidy of Rs. 220.11 failed, kindly provide your Aadhaar and bank details to your distributor also link your Aadhaar to bank account".

            I visited to distributor. The details are already updated with their system. They said contact your bank.

            I visited to my bank. They also having my Aadhaar details linked with my account.

            Now both having my details in their system and I have not got the LPG subsidy for last cylinder supply.

            Please help me out of this. My details are below.
            Aadhaar No.[protected]

            Regards,
            Ramchandra Toraskar
            Mob. [protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Dear sir i am upendra singh chauhan my adhar no. is[protected] my mobile no is [protected] my bank name is AXIS BANK AC NO. [protected]
            IFSC code is UTIB0000128 adhar is allready update in the bank but in NPCI data base adhar status is showing inactive please active this adhar no in my this bank account
            Dear Sir,

            This is regarding non receipt of Gas subsidy in my bank account and my earlier complaint on 28th November 2017.

            I have received another message saying "LPG subsidy of Rs. 225.62 failed, kindly provide your Aadhaar and bank details to your distributor".

            Aadhaar and Bank details are already updated with my distributor's system.

            Please help me out of this.

            Regards,
            Ramchandra Toraskar
            Mob. [protected]
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              Mukesh Dharajiya
              from Surat, Gujarat
              Nov 25, 2017
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              Address: Surendranagar, Gujarat, 363427

              Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                R
                Rajesh Kumar Jalandhariya
                from Mohali, Punjab
                Nov 24, 2017
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                Address: Fatehabad, Haryana, 125120
                Website: [email protected]

                Dear sir i have linked my adhaar[protected] with my bank account no [protected] state bank of india and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no. [protected] from, rajesh kumar
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Nov 24, 2017
                Updated by Rajesh Kumar Jalandhariya
                Sir,
                My aadhar number has been linked with bank account but not showing at npci server (*99*99#). It is showing that my aadhar number is not linked with any of the bank
                Please take action as early as possible.

                Please find my details as below
                Name :rajesh kumar
                Mobile no.[protected]
                A/c no.: [[protected]] (State bank of india)
                Aadhar no.:[protected]
                Tohana branch ifsc code :sbin0014632
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                  V
                  Vasla
                  from Vadodara, Gujarat
                  Nov 24, 2017
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                  Sir,
                  My aadhar number has been linked with bank account but not showing at npci server (*99*99#). It is showing that my aadhar number is not linked with any of the bank account.
                  My aadhar card was linked with bank account on 17/02/2017 but the linking status is not yet uploaded. So that my pg scholarship transaction is pending.
                  Please take action as early as possible.

                  Please find my details as below
                  Name :vashisth j shah
                  A/c no.: [protected] (Bank of baroda)
                  Aadhar no.:[protected]
                  Bob branch ifsc code :barb0wagbar (5th char is zero)
                  Mail i'd: [protected]@gmail.com
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    S
                    Sudhakar Tiwar
                    from Kanpur, Uttar Pradesh
                    Nov 24, 2017
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                    I have make a transaction through bhimapp transaction id:[protected] date : 28 june 2017, amount has been deducted but beneficiary bank deny to any kind of payment which beneficiary a/c no: [protected] ubi atraulia azamgarh u. P.
                    Please look after matter both bank not response in this matter

                    Sudhakar tiwari
                    A/ c [protected]
                    Mob: [protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      susantadey
                      from Karimganj, Assam
                      Nov 23, 2017
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                      Address: 700124

                      Sir my name is Susanta Kumar Dey. I have submitted Aadhaar no in bank and aadhaar re- kyc is updated in my bank A/C. very recently since October 2017.LPG subsidy continuing credited in my A/C up to 05/11/2017. But after few days 18/11/2017 my LPG subsidy failed due to Bank aadhaar linking status showing inactive as per NPCI. But why and how it possible ? Bank give me a copy for aadhaar linking status is done previously. Attached here with some image & screenshot . Kindly resolve this matter as earlier. A/C No - [protected] IFSC Code - UTIB0000021 Bank Name - Axis Bank.
                      Best Regards
                      Susanta Kumar Dey.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Nov 23, 2017
                      Updated by susantadey
                      Sir my name is Susanta Kumar Dey. I have maintaining 3 nos saving bank A/C. Which three A/C link to my aadhaar no.since five to six months ago. But when I am trying to know my aadhaar linking status via *99*99*1# then show the aadhaar no you have entered aadhaar no link no any bank. Attached here with some screenshot. Pl. resolves this matter as early as possible. Otherwise declared the process is wrong.

                      Best Regards
                      Susanta Kumar Dey.
                      Nov 24, 2017
                      Updated by susantadey
                      I have three nos savings bank a/c. Three a/c link aadhaar by bank before five to six months ago. I also link pan and aadhaar f. Y.[protected]. But bank aadhaar linking status inactive by npci. And also try to see *99*99*1# which was showing same. But why and how it is possible. Bank also confirming their end aadhaar linking by bank. Pl. Resolve this matter as earlier.

                      Regards
                      Susanta kumar dey.
                      Dec 01, 2017
                      Updated by susantadey
                      Please resolved my matter as soon as possible. Today is 01/12/2017. I have complain on dtd 23/07/2017 & 24/07/2017.
                      Your feedback reqd. urgently.
                      Attached latest message my bank; related aadhaar linking kindly checked it.

                      Dec 02, 2017
                      Updated by susantadey
                      NPCI complaint status update ID - 1785733 My problem cannot solve till date in this regard one more latest update attached from my end. Pl. resolve this matter as earlier.
                      Regards.
                      Susanta Kumar Dey.

                      NPCI complaint ID - 1785733

                      Sir
                      No any feedback from your end. I am extremed suffer and harasse mentally physically & financially also.
                      So hope solve & immediate feedback for above issue from your end.
                      Regards
                      Susanta Kumar Dey
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                        A
                        Anciyafazal R
                        from Bengaluru, Karnataka
                        Nov 23, 2017
                        Resolved
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                        Resolved

                        Sir,
                        My aadhaar number has been linked with bank account but not showing at npci server (*99*99#). It is showing that my aadhaar number is not linked with any of the bank account.
                        My aadhaar card was linked with bank account on 30/03/2017, but the linking status is not yet uploaded. So that my pg scholarship transaction is pending.
                        Please take action as early as possible.

                        Please find my details below:
                        Name: anciya fazal. R
                        A/c no: [protected] (State bank of india)
                        Aadhaar no:[protected]
                        Sbi branch ifsc code: sbin0070043
                        Mail id: [protected]@gmail.com
                        Nov 29, 2017
                        Complaint marked as Resolved 
                        My Bank account linking is reflecting in UIDAI portal now with status as 'active'.I have re-linked my account with aadhaar from the bank side. I have done from my branch and also i forward it to the bank head office via kerala IT mission.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Nov 23, 2017
                        Updated by Anciyafazal R
                        Sir
                        My SBI branch IFSC code is SBIN0070043
                        Respected Authority,

                        My AADHAR Number has been linked with my respective bank account but not showing at NPCI server (*99*99#).
                        I've visited bank and even got the e-KYC certificate from bank as a certification of AADHAR seeding with Bank Account Number.
                        My AADHAR number is linked with bank account ; but i got a message from AICTE that my AADHAR status is Inactive;
                        Due to which my PG Scholarship is pending.

                        Kindly Consider This, hoping for positive reply from your side.

                        :
                        **Name : Pranal Prakash Jadhav
                        **A/c no : [protected] (State bank of india)
                        **Aadhaar no :[protected]
                        ** IFSC code : SBIN0001247
                        iam also getting same problem bro..did your problem resolved?..what was the solution...
                        pranalj's reply, Mar 12, 2018
                        no progress -_-
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                          M
                          mthirupathi
                          from Dharwad, Karnataka
                          Nov 22, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500050

                          Hi,

                          I am thirupathi reddy. M receiving gas subsidy in my axis bank account from 2016 even though my aadhar number is linked with my 3 bank accounts axis bank, hdfc bank and icici bank.. Later, i had opened a new icici bank account on september 2017.

                          But at the time of gas connection, i provided only my axis bank details so that the subsidy would credit to that axis bank account. Today, i went through hp gas website and i found that the subsidy is credited to icici account acc no: xxxxxxxxxxx05 which wasn't mine (Attatched the screenshot named gas. Png).

                          I walked to nearest icici bank and enquired about the above account number and came to know that the account number doesn't belong to icici, but showing the account number as icici account in hp website. Again we spoke to hp gas representative and the answer from them was "the data was given by npci. So, kindly please contact them."

                          Also, in uidai website after entering my aadhar number, it showed that the aadhar number is mapped to icici account on[protected]. (Attatched the screenshot named aadharmapbank. Png) but didnt show to which account number it is mapped.

                          My actual icici account number is : xxxxxxxxxx94

                          So, kindly please let me know in which account the subsidy is credited/will credit and please resolve my issue as soon as possible.

                          Expecting a quick reply from you.

                          My aadhar number :xxxxxxxx0419

                          Please find the attached images
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          My Aadhar Card No. i.e.[protected] and I have linked with my Bank Account (Baroda of Bank) but till date the status shown NPCI not mapped Aadhar No. with Bank. So Please check and do the needful step in this regarding. My present mapping is showing with ICICI bank i want to mapped with Bank of baroda.
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                            A
                            Anandme10
                            from Mundi, Madhya Pradesh
                            Nov 22, 2017
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                            Address: 485115

                            National payments corporation of india [npci] — aadhaar: bank linking status showing inactive


                            Hi sir my name is anand gautam dey i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank :pnb nerhu nager bhopal, account number :[protected] ifsc code :punb296500, aadhaar number :[protected]. So please update my account in npci.
                            I am not receiving pg schelorship.
                            Thank u sir
                            21.11.2017
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Nov 22, 2017
                            Updated by Anandme10
                            sir littel bit correction my account number is [protected]
                            Nov 25, 2017
                            Updated by Anandme10
                            Account not seeded to npci server
                            Sir, my aadhar number has been linked with bank account but not showing on npci server
                            For scholarship it is very necessary .
                            Plz take action immediately .
                            There is scholarship deadline in 2-3 days
                            Name : shaikh abdul naveed
                            A/C NO :[protected] (PUNJAB NATIONAL BANK )
                            Aadhar No : [protected]
                            Mob-[protected]
                            Hi sir my name is Maulik Sakhiya dey i have submitted Aadhar card in bank and is Aadhar updated in my bank account but the Npci status is still inactive. I have bank account in bank : Bank of Baroda, Sanathali account number: [protected], IFSCcode :BARB0SANATH Aadhar number :[protected]. So please update my account in Npci
                            Hi sir my name is Maulik Sakhiya dey i have submitted Aadhar card in bank and is Aadhar updated in my bank account but the Npci status is still inactive. I have bank account in bank : Bank of Baroda, Sanathali account number: [protected], IFSCcode :BARB0SANATH Aadhar number :[protected]. So please update my account in Npci
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                              T
                              tragrawal
                              from Mumbai, Maharashtra
                              Nov 22, 2017
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                              Address: Nagpur, Maharashtra

                              Dear sir i am having gas connection of hindustan petroleum corp. Ltd. With the name of tarachand agrawal, consumer no is 193980.
                              I am not getting gas subsidy from last 5 to 6 months due to aadhar card inactive in npci.
                              My aadhar no. Is[protected]
                              My bank details as follows
                              Bank name union bank
                              Ac no. [protected]
                              Kindly resolve the issue.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              My adhar is seeding with icici bank but i want to change it to Bank Of India. For scholarship. My Account of icici is deactivated. Pled update my adhar card bank seeding. I have submited all documents to bank of india the told me CBS is done by bank. But npci is done on npci site. Please kindly solve my problem.
                              Adhar no.[protected]
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                                A
                                ajay futane
                                from Dhule, Maharashtra
                                Nov 25, 2017
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                                My bank shows aadhar no is pending for npci validation . So it don't get linked with bank of maharastra...{PENDING FOR NPCI VALIDATION)
                                I want link my aadhar with bank for my ebc scholarship, last date of account submission is 30 Dec.
                                My aadhar no is[protected]
                                Bank of maharastra
                                I required for my ebc scholarship
                                Micr code[protected]
                                Ifsc code - MAHB0000414
                                Name - ajay shantaram futane
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Pakio
                                  from Ahmedabad, Gujarat
                                  Nov 22, 2017
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                                  Respected sir,

                                  I have linked my adhaar[protected] with my S
                                  Dena bank account, but according to npci adhaar details is not linked with bank. I have asked so many times in my bank and they said they had done from his side and link adhaar details with my bank account and its not updated from npci and also bank person give me the adhaar linking receipt with my bank account.
                                  Due to adhaar linking status is not active I am not getting my LPG SUBSIDY 1month.
                                  So please solve my problem about this issue.
                                  Regards...
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Hello sir my bank account is not mapped to my account number . many times i check adhaar mapping it says inactivate .so please help me to mapping to adhaar number. my bank account number is[protected]. my bharatgas consumer number is 78033162. LPG ID[protected]. NAME ;palaniyammal G .
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                                    N
                                    niksadhu
                                    from Surat, Gujarat
                                    Nov 21, 2017
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                                    Address: 382424
                                    Website: www.axisbank.com

                                    I was payment of 499 RS Jio recharge date of 10-Nov-2017 and transaction id is "UPI/[protected]/axispay.[protected]@axisbank" using Axis Bank UPI App and recharge is failed but money was deducted and also not getting any message from Jio so after I was called Axis bank customer care but he was told me this issue handle by NPCI and he will help you because UPI payment is not handle Axis bank and you rise complain and he will help you so please help me.

                                    In Axis bank UPI application, I was show list of transaction and in this list transaction show as failed but I show in details then show me as success transaction.

                                    And I have already rise complain on Axis bank UPI app but no replay from Axis bank, complain Reference number is[protected].

                                    So I am attached proof pf picture as a reference and please help
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Vaibhavraut
                                      from Kantilo, Odisha
                                      Nov 21, 2017
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                                      Respected sir,

                                      I have linked my adhaar[protected] with my sbi bank account, but according to npci adhaar details is not linked with bank. I have asked so many times in my bank and they said they had done from his side and link adhaar details with my bank account and its not updated from npci and also bank person give me the adhaar linking receipt with my bank account.
                                      Due to adhaar linking status is not active i am not getting my ug scholarship since to dbt website months.
                                      So please solve my problem about this issue.
                                      Regards
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      Nov 21, 2017
                                      Updated by Vaibhavraut
                                      Hello sir,
                                      My adhar number has been linked with bank account but not showing at npci server.
                                      I already rechecked with bank but they tell me that your aadhar is linked to a/c.
                                      For scholarship, it is very necessary.
                                      Sir please take action immediately. Please do the needful. It's very important for me.
                                      Name akash rajendra raut
                                      Bank sbi bank gangapur
                                      Adhar no.[protected]
                                      Hello sir,
                                      My aadhar number has been linked with bank account but not showing at NPCI server.
                                      I already rechecked with bank but they tell me that your aadhar is linked to A/c.
                                      For scholarship, it is very necessary.
                                      Sir please take action immediately.Please do the needful.it's very important for me.
                                      Name: taxil gadhiya raut
                                      Bank sbi bank surat
                                      Adhar no.[protected]
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                                        R
                                        from Chennai, Tamil Nadu
                                        Nov 21, 2017
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                                        Address: Panchmahal, Gujarat
                                        Website: www.consumercomplaints.in/new_complaint

                                        Hello sir,
                                        My adhar number has been linked with bank account but not showing at npci server.
                                        I already rechecked with bank but they tell me that your aadhar is linked to a/c.
                                        For scholarship, it is very necessary.
                                        Sir please take action immediately. Please do the needful. It's very important for me.

                                        My details are-
                                        Name - rakshesh parsottambhai parmar
                                        A/c no.- [protected] (State bank of india)
                                        Aadhar no-#
                                        Branch - halol
                                        Ifsc code - sbi0000378
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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