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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 192

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Address: Bardhaman, West Bengal, 713422

Website: [email protected]/[email protected]

Respected sir,
I raghunath chakraborty transfer rs 5000/- transaction through sbi pay app but amount deducted in my sbi account ([protected] ifsc code sbin0012387) but payment not done to federal bank account ([protected], ifsc code fdrl0002252).
Transaction ref no[protected], transaction date. 23 feb 2017 time 09:34am
My sbi upi transaction app show pending
Lotza transaction history status show received but deemed.
So i request to you please check and solve the problem (Amount credited in my account).

Transfer from upi id [protected]@sbi to [protected]@federal

23-feb[protected]feb-2017) to transfer
Upi/[protected]/[protected]@federal 5, 000.00

Regard
Name raghunath chakraborty
Registerd mobile no. [protected]
Mail id : [protected]@rediffmail.com

Feb 27, 2017

Complaint marked as Resolved

Thankyou sir my Problems solved, Amounts credited to benificary account.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 27, 2017

Updated by Subha85 Thankyou my problems solve. Amounts credited to benificary account.

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Address: Indore, Madhya Pradesh, 452001

Website: www.indane.co.in

Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[protected]
Anil kumar borasi.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Kottayam, Kerala, 686631

Hi there,
I'm akhil n gopal, i have made one transaction using bhim application,
Transferred 10, 000 rupees from my bank of india ac to my union bank of india, but the amount didn't credited in my union bank account yet, debited from bank of india account. Also the debited amount is not refunded yet.in bhim app current status is pending and this pending transaction is not listed under the pending transactions tab.

My upi id : [removed]

Bank of india account number :[protected]
Ifsc : bkid0008595

Union bank of india ac no:[protected]
Ifsc : ubin0561436

Transaction details :

Virtual address: [removed]
Transaction id:[protected]
Date : 20 feb 2017
Time : 15:14:17

I'm attaching the screenshots of bhim app, please review it and let me know. I hope you will find the solution for this issue and refund my money to any one of the accounts at the earliest.

Regards,

Akhil n gopal

Mar 6, 2017

Complaint marked as Resolved

Hi there, I got reversal after few days.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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M

Mayank Nandan

from Mumbai, Maharashtra

Feb 27, 2017

Check Aadhaar Linking Status
Aadhaar is not linked to your bank account, kindly contact your bank to get it linked.
Aadhaar Number:[protected]
Bank Linking Status: Inactive
Bank Linking Date:[protected]
Bank Name: IDFC Bank Limited
AADHAAR KIOSK
Need help

K

Krushna Nimbalkar

from Mumbai, Maharashtra

Oct 17, 2017

My transaction number is[protected] transfer money to my friend debit my account they cant credit friend account

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Address: 201005

Website: www.psb.com

My 2 nd subsidy is failed reason is aadhaar not maped in my account no. But my aadhar is linked in my account 9 jan 2017 and my account is active.
All detail are mention below
Gas connection detai bank detaill
Jai ambey hp gas seva punjab and sind bank
Consumer no 604415 aadhaar no[protected]
Dist ghaziabad (Up) branch manager con no:[protected]
Mob n o [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by mukeshnibha my account no [protected]

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Address: Gumla, Jharkhand, 835207

Dear sir,
I, ravikant mishra, have an a/c in bank of india gumla branch jharkhand having no. [protected], ifsc bkid0004913. I linked my aadhar no.[protected] with my bank a/c mentioned above. Till august 2016 it was all right but after that it shows that bank a/c linking status is inactive till this date. I raise this issue to concerned bank but still it shws inactive status. Due to this i'm unable to receive any subsidy from august 2016.
You are requested to resolve the issue.
Thanks alot.

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Address: Panchkula, Haryana

Website: [email protected]

Dear Sir, I have by mistake click on wrong name and transfer Rs.5000/- on 06/02/2017 through BHIM App, at transaction id No.[protected]. Currently money is debited from my account but transaction is still pending. I have talked to customer care of BHIM App as well as SBI Customer Car and my SBI home Bank three to four times but neither refunded to me nor they assured in this regard and directed to contact BHIM App. There reply is against the BHIM App instructions on the subject. I have also lodged online complaint vide Ticket No.[protected]. So I writing this mail to you pl intervene on the subject and my amount Rs.5000/- may please be debited in my account after cancelling pending transaction.

Regards,

Ramesh Kumar Badola

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 560036

Sir/madam

I linked my aadhar card with sbi bank on 12thfeb2017. Yet it's not upated.

Please provide the link updation.

Name : jagan baabu j
Aadhar number :[protected]
Bi account number : [protected]
Ifsc code : sbin0016235
Phone no : [protected]

Yester day (Feb21, 2017) evening i have raised a request while one guy called up his personnel mobile from delhi to my mobile and
Asked my card number and card type and even pin number also.
I told only card number and type.
He told "iam not connected to your aadhar number to bank if you are not tell your secret pin number".

I beg for solution, some one trickster it.

His personnel mobile numbers are :

[protected]

[protected]

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Address: New Delhi, Delhi

Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.[protected]

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Address: Kolkata, West Bengal, 700100

Website: www.npci.org.in

This is infrom to that actually i've complaint about regrading of my npci (Bhim apps). Last 2days i've been trying to transfeer rs.10 from my icici bank account-105601*. To my adhar card number[protected] which was link 🔗 up ☝ state bank ⛻ of my sore 64085*. But i'm not getting any sms from sbm why dn't know??? 😈 😈 😈 😈. However money 💵 also debited from my icici bank account, please check it properly and below mention given attachments 📎and refund my valuable money asap nothing more else..
Please escalated this matter to concern department and as soon and refund my money 💵 immediately and today call 📞 🔙 my number register number..

Regards,
Sanjoy khatua
[protected]

Sent from 'my samsung j7' smart phone

Feb 17, 2017

Complaint marked as Resolved

This is infrom to u that actually i've put a complaint my BHIM apps... Customercare agent dn't take any responsibility why I don't know??? 😈 😈 😈 😈.. However money 💵 also debited from my ICICI BANK ACCOUNT and but still now I'm not getting any sms from your (BHIM) end 🔚 why I dn't know??? 😈 😈 😈 😈 I've complaint about regrading of my NPCI (BHIM APPS)... Last two ✌ days ago i've been trying to transfeer Rs.10 from my ICICI BANK account-105601******. to my Adhar card number (883123559028)which was link 🔗 up ☝ State Bank ⛻ Of My Sore 640852***** and UPI Ref no 704600965951. But I'm not getting any sms from SBM whydn't know??? 😈 😈 😈 😈. However money 💵 also debited from my ICICI BANK ACCOUNT, please check it properly and below mention given attachments 📎and refund my valuable money asap nothing more else.. Please escalated this matter to concern department and as soon and refund my money 💵 immediately and today call 📞 🔙 my number register number.. Regards, Sanjoy Khatua +919681691430

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Address: Vadodara, Gujarat, 390019

Dear Sir,

As per above subject my LPG Connection with HP Gas and my consumer No. 609917 I am received cylinder Cash Memo No. 193258 Dtd. 27.01.17 but till my subsidy payment hold I check my aadhar linked status in UIDAI Site my aadhar linked with ICICI Bank Dtd. 27.12.2016 but in your NPCI No. *99*99# i checked my aadhar linking status reply received sorry your aadhar card not linked with any bank. so i kindly request you to please link my aadhar with my ICICI bank and release my subsidy.

Thanking you and please do the needful.

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Address: 560083

Website: www.npci.org.in

Myself P.Nagaraju, account holder o[censored]nion bank of India of account number [protected] and UPI ID of [protected]@cnrb

On 29-jan-2017 I made a transaction of 10000 ₹ Ref.no[protected] using Empower UPI application (canara banks UPI app) pay by account number and IFSC code and the transaction failed amount from my account got debited and I raised complaint against it on the app almost immediately and waited hoping I could get refund but even after 20 days I didn't get refund

I request you to resolve this issue and refund my money as soon as possible

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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P

Prafull Palsikar

from Bengaluru, Karnataka

Feb 15, 2017

Consumer no. 513895 .. mob. [protected]

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Address: Palakkad, Kerala, 679521

Sir,

I already linked my aadhar, bank account with my LPG distributor, but while checking on consumer aadhar status it showing that "Not available in NPCI database" I already rechecked with bank and distributer they both confirmed that aadhar is updated. Kindly resolve the issue soon.4
LPG customer ID : 43364138
Aadhar #[protected]
Mobile # [protected]

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Address: Morena, Madhya Pradesh, 476001

I am Mahendra Singh Dhakar, my ID is [protected]@upi. i have transfer amount from my account to other account by using BHIM APP on dated 10 feb 2017 at 01:28 AM. In all transaction section, my transaction showing is pending. But in Pending Section not show any transaction. The debited amount not refund in my account and not credit in receiver account also.
please resolve this issue as soon as possible.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 13, 2017

Updated by soma.sandy Dear Sir,

For Your Information
not any support from your end.
kindly resolve this issue urgently.

Regards,
Mehendra Singh Dhakar

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D

Deep Kaship

from Jammu, Jammu and Kashmir

Feb 14, 2017

Aadhar card not update in my account J&K bank nowshera ifsc code jaka0nosher
a/c no:- [protected]

S

Shobhagsingh Rana

from Vasai-Virar, Maharashtra

Feb 15, 2017

My fund not transfer to your other bank account then rs.2000 less my account my account bhim app [protected] fund transfer date.14/1/2017 bhim fund transfer reference no.[protected]

P

pawan_dubey18

from Noida, Uttar Pradesh

Feb 16, 2017

Sir,
npci server not linked with bank ac
please link my aadhar number[protected] to my allahabad savings ac no [protected] name pawan dubey south ex part-1 ifsc code-alla0210289.Already given and provided to allahabad bank but your ncpi server showing not linked pls link it asap

P

pawan_dubey18

from Noida, Uttar Pradesh

Feb 17, 2017

Sir,
npci server not linked with bank ac
please link my aadhar number[protected] to my allahabad savings ac no [protected] name pawan dubey south ex part-1 ifsc code-alla0210289.Already given and provided to allahabad bank but your ncpi server showing not linked pls link it asap.plz resolve the following what ncpi is doing nothing bank has already linked my. Aadhar card then why u people not linking aadhar with bank ac.all information given up kindly link asap.

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Address: 560066

Website: NPCI,BHARAT GAS,HDFC

My aadhar card number is xxxxxxxxxxxxxxxxx. I have got this linked to my gas connection (Bharat gas agency: vinayaka bharat gas agency: consumer number xxxxxxxxxx) in January-2017. I have got the same aadhar registered with my HDFC bank account in December-2016. But npci taking a long time to verfiy and link my aadhar card to the bank. I have applied refill cylinder Today-12/02/2017 with order number -10757 and also completed online payment.I have done multiple request with bharat gas agency customer care to resolve the issues of linking still it is not resolved.I wanted to know do i eligible for gas subsidy or will not get in future?

I have attached two document for the same.

Feb 18, 2017

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 12, 2017

Updated by himen patel please do contact me on [protected]

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H

himen patel

from Puducherry, Puducherry

Feb 14, 2017

Hi Team,

Do i need to expect delay to get this resolved ?
i am seeing so many complaint similar issues .More then 90% has not been addressed/resolved yet .Could you please take care of this issues with as best possible way and resolved it..

Will i be getting my subsidy for order on 12/02/2017 LPG cylinder refill ?

Thanks,
Himenkumar Patel

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Address: Bhopal, Madhya Pradesh, 462026

Website: NPCI mapper

My name is imran ansari. I am a customer of bharat gas (shiva gas service bhopal) my adhar no[protected] is linked with bharat gas. Canara Bank personnel is saying that it is also linked with bank account but it is not showing on NPCI mapper. Due to this reason I am not getting my lpg subsidy. Please provide me solution.my Canara bank A/c no[protected], ifsc code CNRB 0004318, LPG ID[protected]

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Address: New Delhi, Delhi

My name is Jagdeep Kumar. I m customer of Indane LPG. My Aadhar no. Seeded with LPG Id as well as Bank account but my LPG subsidies not coming to bank account because Aadhar no. is not mapped with NPCI server. Many time I visited Bank and gas agency but they are showing every thing updated on their system. They told that problem with NPCI server. NPCI not maped your Aadhar no with your account that is why subsidy not coming to your bank account. My details is as follows, pls map with NPCI server as soon as possible.
Name . Jagdeep Kumar
Aadhar no.[protected]
Acct no. [protected]
Bank Name- SBI, nie campus, aurobindo marg
ifsc code -SBIN0001690

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Address: 638315

I am Mahes kumar from HDFC bank customers. I was used BHIM app for money transfer Rs-3000 Four Times at 5Fed 2017, the transaction statement is Pending but my amount was debited from my account but till now not credited to beneficial account. So kindly refund my amount immediately

My Account Details
Name K Mahes kumar
A/C - [protected]
IFSC -HDFC0002225
Beneficial Account Details
Name -P.mathiyalagan
Mobile number -[protected]

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Address: Nashik, Maharashtra, 422004

My self Vasim S. Khan, I use LPG Connection, But My subsidy amount not seen in Bank Account even though Aadhar Number was already linked in SBI bank and LPG Distributor
i log complaint SBI, Meri Branch, Dindori Road, Nashik, but by their side they said that they can't link to NPCI, pls slove this matter and pls back my Subsidy amount to my SBI account.
ifsc code : SBIN0010376
acc no. : [protected]
aadhar no. :[protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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H

Hpgas

Feb 9, 2017

I hold gas connection#519349 with Ganga gas service palm vihar . My adhar is updated with NPCI server.
Adhar #[protected]
Aneeta raghawa
Yes bank a/c no. [protected]
Above gas connection and bank account both have my adhar updated, still why my subsidi is not getting transferred .
Kindly request to take required action .

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Address: Latur, Maharashtra, 413512

Dear sir/madam,
I am costumer of Bharat Gas Agency (consumer no. 29873) use domestic gas but regarding subsidy not getting transferred to bank account .
I give complent to bank and gas agency but they says their is no problem from us. problem is adhar mapping with NPCI . regarding reference letter attached please solve this problem details are below.
My adhar no.[protected] is linked with my bank account no.[protected] of Dena Bank branch Latur (IFSC code- BKDN0510946)
Regards,
Balu Dashrath Shirsath

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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S

shahnawaz durrani

from Gwalior, Madhya Pradesh

Feb 7, 2017

I have a bhim upi app so i attempt a transaction from it but it not successful its status is pending right now i want to satisfaction about it

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Address: 801104

My name is Ramanuj singh. I m customer of Indane LPG. My Aadhar no. Seeded with LPG I'd as well as Bank account but my LPG subsidies not coming to bank account because Aadhar no. Is not maped with NPCI server. Many time I visited Bank and gas agency but they are showing every thing updated on their system. They told that problem with NPCI server. NPCI not maped you Aadhar no with your account that is why subsidy not coming to your account. My details is as follows, pls map with NPCI server as soon as possible.
Name . Ramanuj Singh
Aadhar no.[protected]
Acct no. [protected]
Bank name. Bank of India
LPG ID.[protected]

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