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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 188

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S
smitibala
from Hosur, Tamil Nadu
Apr 25, 2017
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Address: Kannur, Kerala, 670011

Reference:
Adhar No.[protected]

Bank Branch details:
State Bank of India
Puthiyatheru
IFSC SBIN0012877

I had linked my Aadhar with Vijaya bank account where I was receiving my LPG subsidy. But this account is closed now and I submitted a fresh request in the year 2013 to my SBI branch to relink Aadhaar with my SBI account from now on. However this is still not done and therefore I am not receiving my LPG subsidy.

I had submitted my Aadhaar details in the year 2013. And as per the SBI bank this is already done from their side. However it is still not reflected in NPCI. Kindly see attached screenshot from BPCL. It says linking status is "Inactive"

As per our knowledge it looks like Bank has not taken care o[censored]ploading my new a/c details in NPCI mapper. But the bank denies any knowledge of doing any uploading. This is very disappointing and frustrating as since 2 years I am unable to change my bank a/c in NPCI!

Please let me know if there is anything to be done from my side to get this done other than contacting the branch. I have talked with bank branch multiple times with no positive outcome.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Prêêtî Dêēp Pïhû
    from Delhi, Delhi
    Apr 25, 2017
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    Address: New Delhi, Delhi
    Website: www.npci.org.in

    I already linked my aadhar, bank account with my lpg distributor, but while checking on consumer aadhar status it showing that "not available in npci database" i already rechecked with bank and distributer they both confirmed that aadhar is updated. Kindly resolve the issue soon.4
    Lpg customer id : 1 [protected]
    Aadhar #[protected]
    Mobile # [protected]
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Apr 27, 2017
    Updated by Prêêtî Dêēp Pïhû
    Adhar No.[protected]
    Mob-[protected]
    Bank Branch details:
    State Bank of India

    IFSC SBIN0012877

    I had linked my Aadhar with SBI bank account where I was receiving my LPG subsidy. But this account is closed now and I submitted a fresh request in the year 2017 to my SBI branch to relink Aadhaar with my SBI account from now on. However this is still not done and therefore I am not receiving my LPG subsidy.
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      S
      sureshsaraf
      from Mumbai, Maharashtra
      Apr 25, 2017
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      Address: Thane, Maharashtra, 401105

      Dear sir,
      I have linked adhaar[protected] with bank account and my lpg distributor.. But according to ncpi (Aadhaar linking
      Status in bank (As per npci : not submitted) not submitted. I have asked many times in my bank and they show me the status that
      Bank account already linked with adhaar number. March-2017 to as on till date subsidy status payment on hold so please solve issue. My banker is vijaya bank. Gas distributer ekvira gas services. Hp gas. Consumer no - 626390

      Please tell me the solutions about this issue. My mobile no. [protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      My aadhar card no.[protected] and i have linked with LPG connection (Consumer no.615225) as well as my bank account with canara bank but till date the status shown NPCI not mapped with aadhar. My bank is saying they have done their work but the status of saying that aadhar no. Is not linked up with npci. Please do the needful. - T. Santhanam
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        V
        vk vino
        from Chennai, Tamil Nadu
        Apr 23, 2017
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        Address: 625531
        Website: BPCL & NPCI

        Respected sir/madam,
        I am a consumer of bharat gas and not credited the lpg subsidy amount since aug 2016 till today for 7 lpg cylinder delivered. I have been seeded my aadhaar linking with central bank of india theni branch t. Nadu and submitted the bank receipt to dealer for confirmation. But npci status table shows 'inactive'. Hence please visit the npci ctc status and regularise the same by activation of npci status and credit the lpg subsidy amount since aug 2016 till today for 7 lpg cylinders delivered, accordingly, at your end, please.
        My details are below :
        Consumer no : 40056 bharatgas lpg. Lpg id: 1 [protected]
        Name : janarthanan m
        Distributor agency : lakshmi gas services theni t. Nadu
        Distributor code: 115377
        Aadhaar no:[protected]
        Bank account no: [protected]
        Bank branch : central bank of india theni branch t. N
        Ifsc code: cbin0280918
        Lpg subsidy amount since aug 2016 till today for 7 lpg cylinders delivered not credited in my bank account details :
        S. No ord no date cmno date del date subsidy amount
        1 55181 30/7/[protected]/7/2016 30/7/2016 166.32
        2 84325 27/9/[protected]/9/2016 28/9/2016 90.94
        3 99661 31/10/[protected]/11/2016 1/11/2016 148.86
        4 118196 8/12/[protected]/12/2016 8/12/2016 202.29
        [protected]/1/[protected]/1/2017 12/1/2017 202.29
        6 145860 4/2/[protected]/2/2017 4/2/2017 269.70
        [protected]/3/[protected]/3/2017 31/3/2017 355.57
        Please you are requested to credit the subsidy amount of 7 lpg cylinders delivered in my bank account at your end.
        Lot of thanks and hoping your favorite action and reply well.
        My email id: [protected]@gmail.com
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          A
          Aditi Kadam
          from Chiplun, Maharashtra
          Apr 23, 2017
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          Address: Ratnagiri, Maharashtra, 415605
          Website: www.npci.org.in

          Dear sir,
          I have linked adhaar[protected] with bank account and my lpg distributor.. But according to ncpi (Aadhaar linking
          Status in bank (As per npci : not submitted) not submitted. I have asked many times in my bank and they show me the status that
          Bank account already linked with adhaar number. Dec-2016to as on till date subsidy status payment on hold sso please solve issue

          Most importantly my dbtl status also shows that saraswat cooperative bank ltd adhaar status is active.

          Please tell me the solutions about this issue. My mobile no. [protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            C
            chandrasekhar gupta yelchuri
            from Ponnur, Andhra Pradesh
            Apr 21, 2017
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            Address: Guntur, Andhra Pradesh, 522601
            Website: www.myhpgas.in

            I have submitted my aadhaar no[protected] for linking in my sbi account no:[protected], ifsc:sbin0015070 in this month (I. E.,[protected] and i have linked my bank account with my lpg id also but still it's not reflecting my mylpg login it was showing the old account linked only.

            Please check the issue and do update with my new account so that i get the subsidy into my new account.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Sai krishna Thorata (Sunny)
              from Chennai, Tamil Nadu
              Apr 20, 2017
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              Address: 522408

              My aadhar number is[protected]. I have seeded my aadhar number to both central bank of india where i have my active savings bank account and to lpg gas dealer also. (Hp gas). But unable to receive subsidy in my bank account..

              When i checked in uidai portal for my bank linking status its showing inactive. So please resolve the issue as early as possible and let my govt. Subsidies to my central bank of india account
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                Pravin Nadre
                from Bhanpuri, Chhattisgarh
                Apr 19, 2017
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                Address: Pune, Maharashtra, 777
                Website: [email protected]

                Dear sir,
                I have linked adhaar[protected] with bank account and my lpg distributor. But according to ncpi (Aadhaar linking
                Status in bank (As per npci : not submitted) not submitted. I have asked many times in my bank and they show me the status that
                Bank account already linked with adhaar number.

                Most importantly my dbtl status also shows that bank of india adhaar status is active.

                Please tell me the solutions about this issue. My mobile no. [protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                I link my aadhar no[protected] in my uco bank account because my first aadhar linking status is inactive, but my status of aadhar linking has been not updated till.
                Please update the aadhar mapping.
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                  M
                  Mohamed Shah
                  from Chennai, Tamil Nadu
                  Apr 19, 2017
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                  Address: Chennai, Tamil Nadu, 600020
                  Website: www.npci.org.in

                  Hi sir / madam,

                  I am mohammed mohideen, i having an account in sbi bank, adyar kasturibai nagar branch, chennai, tamil nadu.
                  My sb account no :[protected].

                  I have transferred my amount rs.2000/- to my another account (Canara bank, kallidai kurichi branch, tirunelveli. Account no:[protected] trough bhim application (Bharat interface for money) transferred id :[protected], date : 20 march 2017, time : 13:44:23.

                  The transferred amount was debited from my sbi account, but not credited to my canara bank account. I have registered a complaint regarding this issue but there is no response from my sbi bank side, so please check and clear this issue as soon as possible.

                  Thanks,

                  Regards,

                  Mohamed
                  Contact no : [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    B
                    bikashCOOL
                    Apr 18, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400063
                    Website: www.npci.org.in

                    I have made a transaction through UPI (*99#)(Via UPI Registered mobile number ) on 15 April at 11:54 (approximately) but transactiom got failed but amount has been debited from my Account. .I have submitted online complaint via bank website but not getting any response .

                    I have some urgency with money, hope you people can understand common mans problem.

                    MY TRANSACTION NUMBER(UPI REF NO.[protected]

                    AMOUNT: 2000

                    DATE TIME: 15/04/2017 11:55AM

                    CONTACT MAIL ID: [protected]@gmail.com
                    mobile: [protected] ( UPI REGISTERED )

                    BANK- STATE BANK OF INDIA (SBI)
                    IFSC- SBIN0002038
                    account no. : [protected]

                    Benificiary mobile number (UPI Registered)-[protected]

                    Unfortunately I didn't have any screenshot. But the above information are correct to the best of my knowledge. Please do something. Thank You
                    Apr 20, 2017
                    Complaint marked as Resolved 
                    My problem has been resolved
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    I have already link the Adhar no to my bank account but online Adhar status shows old back detail .link my subcidy into the new account bank(central bank of india.old account (bank of Maharashtra) already closed .
                    My name MUNAVAR . ABDUL SATTAR having an IOCL LPG connection LPG ID:[protected], Is not receiving subsidy due to bank linking status to aadhar is inactive. Kindly make it active.

                    Aadhaar Number :[protected]
                    Bank Linking Status : Inactive
                    Bank Linking Date :[protected]
                    Bank Name : Canara Bank
                    Mobile : [protected]
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                      Y
                      Yogesh Soneji
                      from Mumbai, Maharashtra
                      Apr 17, 2017
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                      Address: Mumbai City, Maharashtra, 400078

                      I have initiated Three (3) fund transfers through BHIM application, details are as follows. The transfer was declined, but the amount of Rs.[protected]+10000+10000) was deducted from my account. Kindly credit the amounts.

                      Transaction Details 1
                      Transaction ID:[protected]
                      Date:15-Apr-2017-16:41:35
                      Amount Rs.10000/-

                      Transaction Details 2
                      Transaction ID:[protected]
                      Date:15-Apr-2017-16:09:21
                      Amount Rs.10000/-

                      Transaction Details 3
                      Transaction ID:[protected]
                      Date:15-Apr-2017-16:15:08
                      Amount Rs.10000/-
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        S
                        sajeeshkumar
                        from Palghat, Kerala
                        Apr 15, 2017
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                        Dear sir I Have Linked My Aadhaar[protected] With My Bank Account And LPG Distributor. But According To NPCI Aadhaar Linking Status In Bank (As Per NPCI : Not Submitted) Not Submitted. i have obtained a certificate from bank in this says that aadhaar is updated with my bank account. i have forwarded a letter to The Managing Director, NPCI, Mumbai in this regard. But no reply is received yet. Please update my aadhaar with my bank account no [protected] (State Bank of India, Palakkad Main branch, Kerala)
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        I have linked my aadhar no. with my bank account no.But now they are saying that my account no. linked with my aadhar no. has been rejected by NPCI. Now what should I do.Please tell me the solution

                        Aadhar No.[protected]
                        Mobile. [protected]
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                          R
                          rajupatel007
                          from Ahmedabad, Gujarat
                          Apr 13, 2017
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                          Address: Rajkot, Gujarat

                          Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI: inactive)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no.[removed].
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Brajakanta Maisnam
                            from Jorhat, Assam
                            Apr 12, 2017
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                            Address: 795001
                            Website: myantra.com

                            On 18 febuary and 26 febuary i made an payment to [protected]@ybl of rupees 1112.85 and 598 respectively. from my upi virtual address [protected]@pnb the amount has been debited from my accont however due to some technical problem the said amount was not credit to the beneficiary account .i have submited complained about the matter to my bank and to the online site myantra, till now i have not got any positive result from both side.
                            kindly please look into the matter as soon as possible.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              manish1968
                              from Gurgaon, Haryana
                              Apr 12, 2017
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                              Address: Jaipur, Rajasthan, 302004

                              My name is shanta jain, i have updated my aadhar to my bank several times but npci status still it is shown as "inactive", hence i am unable to get my gas subsidy. I have requested several times to bank and gas agency but they are unable to help. My aadhar no. Is[protected], bank: punjab national bank, a/c no. [protected], ifs code: punb0224600, please help me to get npci to update my bank account.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Hi sir my mother name is Sameer I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Bank of Maharashtra, Account number :[protected], Ifsc code :MAHB0000627 Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                              Hi,
                              I have submitted adhaar in Bank and its updated by Bank But NPCI still showing inactive and last 3 month Subsidy is not getting. Details as below:-
                              Name:Prahlad Patidar
                              Bank Name:Bank Of India (Adhaar card Linked showing in Bank)
                              Adhaar No:[protected]
                              Mobile No:[protected]
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                                firdus
                                from Gurgaon, Haryana
                                Apr 11, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400051
                                Website: NPCI

                                Dear Sir, I humbly request you to take cognizance of my issue .I have made a transaction of Rs 6000 on 10th february by BHIM app . my account number is [protected], SBI.I intended to send money in [protected], IFSc code UCBA0002037 in eco bank but I typed 16 digit instead 14 digit [protected] but my money was delivered to [protected].Last two digits are truncated automatically . First time when I approached the bank tell him about the issue he told me that there is no such account, You will get it automatically. After some time he again told me that he got a msg from other authority of NPCI to lien the sum . I contact many time the BHIM as well as Bank, they are not giving any assurance nor they are releasing my some . so I request you kindly help me .
                                May 13, 2017
                                Complaint marked as Resolved 
                                after filling indemnify bond the lien amount has been released
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  mishra.shashi
                                  from Mumbai, Maharashtra
                                  Apr 10, 2017
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                                  Address: Aurangabad, Maharashtra, 431001

                                  Dear sir,
                                  My Aadhar number has been already linked with agency and bank account but not showing at NPCI server for getting LPG Subsidy. I am not getting subsidy due to inactive status of Aadhar
                                  You are kindly requested to take action immediately and oblige me by solving concerned problem.My details are:

                                  Name - Mishra Shashi Shekhar
                                  Bank A/c no.-[protected] (Bank of India) Aurangabad Maharashtra
                                  IFSC code- BKID0000680
                                  Aadhar no.[protected]
                                  Mob. No - [protected] // [protected]
                                  Lpg customer no.873052
                                  Branch- SAURABH GAS AGENCY, Aurangabad, Maharashtra
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    vishnu.shewale
                                    from Mumbai, Maharashtra
                                    Apr 10, 2017
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                                    Address: Aurangabad, Maharashtra, 431001

                                    Dear sir,
                                    My Aadhar number has been linked with agency and bank account but not showing at NPCI server for getting LPG Subsidy. I have not got subsidy since August 2016
                                    You are kindly requested to to take action immediately and oblige me by solving concerned problem.My details are:

                                    Name - Vishnu Gangadhar Shewale
                                    Bank A/c no.-[protected] (Bank of India) Aurangabad Maharashtra
                                    IFSC code- BKID0000680
                                    Aadhar no.[protected]
                                    Mob. No - [protected] // [protected]
                                    Lpg customer no.54596681
                                    Branch- VENKATESH GAS SERVICE, Aurangabad, Maharashtra
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Apr 10, 2017
                                    Updated by vishnu.shewale
                                    Dear sir,
                                    it's a Bharat Gas and LPG Id is[protected]
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                                      neena rani
                                      from Gharaunda, Haryana
                                      Apr 10, 2017
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                                      Address: 125055

                                      Dear sir I Have Linked My Aadhaar[protected] ) With My Bank Account And LPG Distributor. But According To NCPI Aadhaar Linking Status In Bank (As Per NCPI : Not Submitted) Not Submitted I Have Asked So Many So Many In My Bank And They Said They Had Done From His Side And Updated My Bank Account And Its Not Updated From NCPI And How I Know The Status Of This Bank Person Given The Aadhaar Linking Receipt With My Bank Account. Please Tell Me The Solution About This Issue. My Mobile No:-[protected]
                                      my consumer no 625542
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        MansurB
                                        from Pune, Maharashtra
                                        Apr 10, 2017
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                                        Address: Pune, Maharashtra, 411014

                                        Hi,

                                        I created the upi transactions rs 5000 from my icici bank account[protected] to bank of maharashtra account [protected].

                                        The amount has been debited from icici account but not getting credited to bank of maharashtra account.

                                        Following are the transaction details:

                                        Upi/[protected]/[protected]@mahb0000200

                                        Please do needful to me.

                                        Attaching the screenshot of my bank of maharashtra account statement please find attached.

                                        Thank you,

                                        Mansur bagwan.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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