National Payments Corporation of India [NPCI] Complaints & Reviews

I was transferred payment of rs. 3000 on 13 dec 2019 to another account through google pay app but didn't received receiver then i had talked to google pay they are saying that transactiin is successful from our end and delayed by npci then they said that send us bank account statement of both account then we forward to npci to resolve this and i sent the same but its been 1 and half month matter still pending, google pay customer care saying npci is delaying.
Issue faced: receiver not received money even not refunded in sender a/c
Transaction id:[protected]
Date & time of the transaction: 13.12.2019 2:09 pm
Amount: 3000
Payer bank: indian overseas bank
Payee bank: sbi
Kindly resolve asap

Was transfer payment of rs. 3000 on 13 Dec 2019 to another account through google pay app but didn't received receiver then i had talked to Google pay they are saying that transactiin is successful from our end and delayed by NPCI then they said that send us bank account statement of both account then we forward to NPCI to resolve this and i sent the same but its been 1 and half month matter still pending, Google pay customer care saying NPCI IS DELAYING.
Issue Faced: Receiver not received money even not refunded in sender a/c
Transaction ID:[protected]
Date & Time of the Transaction: 13.12.2019 2:09 PM
Amount: 3000
Payer Bank: Indian overseas bank
Payee Bank: SBI
Kindly resolve asap

I have sent rs 25000 from google pay on 23 january 2020, amount defected from my account but receiver not received, i hv contacted with google pay with statment of receiver and sender from 23 to 29 january, 2020.
Now google pay reply me that amount credited on receiver account on 23rd।
Kindly support me,
Contact number [protected]
Email id - [protected]@gmail.com

Dear Sir,
I have already linked my Aadhaar to State Bank of India, but it is not updated in NPCI database yet.
I have verified with Bank, they confirmed that Aadhaar linking already done to your account.
Due to this, i am unable to receive my LPG subsidy. Gas Company saying that, your Aadhaar is inactive. Please help me in this.

I want to change my bank account from Airtle payment bank linked with aadhar in npci mapper to BOI account as Airtle payment bank account is closed so I request to change my bank account to bank of India account . So that I could get gas subsidy and other benifits. My all other bank like Paytm payment bank and bank of india banks are also linked with aadhar plz do change my bank in npci mapper.

I have a did a transaction on 15th Nov with 30000. The money got debited but not got credited in the receiving bank . I have contacted Google pay many times from 15th Nov till now. Already the ticket was also raised regarding this but till now I did not receive my money . I want my money should be returned immediately.

Submit a Complaint
My bank account is seeded with aadhar number but also i got a message that npci response is accepted by npci but in my epass scholarship form it's showing that "aadhaar number has not seeded with your bank account".
So once again i went to bank and checked... There in bank it was showing that "your aadhar number to bank account seeded with npci". But npci rejected the aadhaar link. How long npci take to update its status? In my scholarship form and my scholarship status is "sanctioned under fee concession scheme"
Please give me a proper information about this issue. Whether can i get scholarship sanction or not. Please give me a response to this.
Thanking you
KARTIK

Sir
I have purchased Fastag from HDFC Bank. But not delivered within one month. I have cancelled order. Now I am unable to get another Fastag as vehicle number is blacklisted by NPCI.
Vehicle number MH14CS4602
Owner Sanjiv R Vatsa
Please get my vehicle number out fro blacklist.
Thanks
Vatsa Sanjiv
[protected]@gmail.com

For pm kisan samman scheme, I have given all the related documents. But the installment of ₹2000 is not crediting due to adar number is not seeded in NPCI. So what is the problem with my account. Please resolve this problem.

If it is short
Which information do you need. Please tell, I will give..but solve the problem. Still I didn't get a single installment of pmkisan samman scheme.
Bank officials says that npci rejected your request.

My bank account is seeded with aadhar number but also i got a message that npci response is accepted by npci but in my epass scholarship form it's showing that "aadhaar number has not seeded with your bank account".
So once again i went to bank and checked... There in bank it was showing that "your aadhar number to bank account seeded with npci". How long npci take to update its status? In my scholarship form and my scholarship status is "sanctioned under fee concession scheme"
Please give me a proper information about this issue. Whether can i get scholarship sanction or not. Please give me a response to this.
Thanking you

Please provide the mony and my account debited mony but not refund the from our account please help me dear team dear sbi upi user, ur a/cx5053 - debited by rs1975.0 on 24jan20 ref no[protected]. Download yono @ www.yonosbi.com
Screenshot are to be attached and imdately prvide the mony our account pleas check my status and find the becifency account refund mony

On 19th jan 2020, i have wrongly entered a upi id of a person named ankit holding a fraudulent account with upi id "[protected]@okaxis" and rs4999 has been debited from my upi account from my deutsche bank account created newly on 14th jan 2020

Immediately after seeing the message of debit i have reported to bank about this and requested to stop payment. Bank has denied my request for stop payment. Despite complaint...

Sir i link npci form with adhaar at bank punjab & sindh bank gumti no5 on date 20dec 2019. But he did not give any acknowledgment slip to me as a proof that my bank link with npci. Sir i requested many time, please give me acknowledgment slip but he not given. I told to bank manager for this concern but they prefer for that or this type work to bank staff. After all the bank manager or staff did not follow the bank customer rule. Why he not given acknowledgment slip?

Lpg subsidy is not credited to my bank account and last 8 transactions amounting to rs.1492/- are failed. Reason given is 'adhaar status inactive in npci'. Kindly activate my adhaar status in npci and credit my lpg subsidy.

Hp consumer no.: 613242
Agency name:m/s ganesh traders, goa road, dharwad - 580008 (Karnataka)
Bank name: karnataka bank ltd., kud circle branch, srinagar, dharwad - 3
Sb a/c no. [protected] (Adhaar is linked to the bank account)
Ifsc code: karb0000192
Adhaar no.[protected]
My registered mobile no.: [protected]

My sbi bank account where i am getting my gas subsidy has closed from april-2017 and aadhar number is linked with sbi account. The subsidy amount is showing as hold. I request you to transfer the hold amount in sbi account and continue to sbi account. My sbi account number is [protected] and ifsc code is sbin0000066.
Indane gas consumer no - [protected]

My bank account is seeded with aadhar number but also i got a message that npci response is accepted by npci but in my epass scholarship form it's showing that "aadhaar number has not seeded with your bank account".
So once again i went to bank and checked... There in bank it was showing that "your aadhar number to bank account seeded with npci". How long npci take to update its status? In my scholarship form and my scholarship status is "sanctioned under fee concession scheme"
Please give me a proper information about this issue. Whether can i get scholarship sanction or not. Please give me a response to this.
Thanking you
Ealayaraja s

1. I had applied for fastag on[protected] on paytm app and got my order number as [protected] from paytm.

2. After receiving 2-3 dates given for delivery of fastag by paytm, finally on[protected] i receive a message that "delivery was attempted (They did not mention what happened to the attempt. Needless to mention that my wife and my housemaid remain 24x7 hours at home. The courier person did not even telephoned me on my registered mobile number).

3. Thereafter i am informed that the delivery will be done on[protected].

4. On[protected] i receive a message that my application has been cancelled.

5. Since then i am trying to contact them on mail and through telephone but could not succeed. All the contact numbers that are given in paytm app are either not in operation or do not deal with fastag. I mailed the complaint on [protected]@paytm.com some time ago and got the reply that they will come back to me.

6. After some time i wrote back again on same mail id i got the reply which is appended to my today's mail to them

7. Today[protected] i replied on the same mail id and got following reply

"dear customer,

Thank you for contacting us. Please note that we are no longer monitoring this email address. We request you to visit the 24x7 fastag help section https://m.p-y.tm/cst_flow1?id=18 on the paytm app to raise any concern faced by you."

Regards,
Paytm care"

8. When i tried https://m.p-y.tm/cst_flow1?id=18 it caters to only complaints about payments, refunds, rebates.

9. I got fed up with chasing paytm for last two months and when i tried to get fastag from other agencies, i get the reply that it is already issued.

I am copying my today's[protected] mail (For which i got the reply as mentioned in point no. 8 above) in reply to paytm mail of[protected] for your kind intervention and deletion of my vehicle's (Rj14ct0216) fastag registration in nhai records so that i may apply for fastag through another reliable agency.

Today's[protected] mail

As per your direction given in the trailing mail, i tried to place the order number of times through paytm app. But every time it is turned down with a remark that the fastag for rj14ct0216 has already been issued.

I also tried to apply through axis bank as also from vendors stationed at toll booth and they also gave me the same reply that as per nhai records the fastag has already been issued for my vehicle.

They told me that first get the earlier one cancelled from nhai records then only new application can be filed.

I am getting frustrated with the casual attitude adopted by paytm on my repeated complaints without any concrete action or solution for almost two months now. You should realize how essential fastag has become for vehicle owners now.

Once again i request you to either issue fastag to me or get it cancelled from the nhai records so that i may apply through another reliable agency.

Praveen dhyani
Rj14ct0216

On monday, december 30, 2019, 11:15:57 am gmt+5:30, fastag wrote:

Dear customer

Greetings from paytm care!

Thank you for contacting paytm fastag support team. We regret to inform you that, as per our records, your recent fastag order [protected] has been returned. Our courier partner tried to deliver your order on 12 dec 2019, but could not reach you. Your order has been returned and refund has been initiated on dec 10 2019 and will be processed within 7-14 working days. We understand the importance of your order and regret the inconvenience caused

Our intention is to serve you better. If you still have requirement for fastag, we would request you to kindly place a new order and give us one more chance to turn this around

If you need any further assistance, please contact us through the ‘24 x 7’ help section and we will be glad to assist you
If you are not satisfied with the resolution please visit below mentioned link and raise new ticket in correct issue category.

Link : https://m.p-y.tm/cst_flow1?id=18

Note : - this is a automated response please do not reply to this ticket

Ref:_00d28dppr._5000k23cimw:ref

I have open a bank account with sbi through aadhar and that seeded with npci but till now bank account is not linked with npci. At uidai, aadhar service portal is showing the status of account linking on npci is technical exception. Please resolve this problem as soon as possble.
Account and aadhar details given as below as:-
Aadhar no:[protected]
Bank account no:-[protected]
Ifsc:-sbin0012984

Dear sir

My vehicle no is HR05AN5678 . My fasttag was issued by SBI in 2017 but now it is showing blacklisted.Whenever i tried to recharge my fastag it was showing limited KYC and advise to submit my Aadhar card to nearest agent .When i tried to purchase new fasttag from Paytm one msg was reflected as "vehicle blacklisted by NPCI"
Kindly rectify
Contact no [protected]...

Dear Sir,

This is SHREE JI SALES, We have done 2 IMPS as per following detail but fund not transfer to Beneficiary account due to Change of IFSC Code IN recent time .We have done fund transfer earlier also on same IFSC code. But now bank IFSC code has change. Our transfer amount yet not return to our account. Detail are as follow.

OUR ACCOUNT DETAIL :

HDFC CURRENT ACCOUNT NO [protected] in

Chetak Circle Udaipur Rajasthan

IFSC CODE HDFC000119

Beneficiary account DETAIL :

CURRENT ACCOUNT NO : [protected] OLD IFSC CODE : SBIN0RRMRGBNEW IFSC : RMGB0000529

DHANNAWAT TRADERS:

RAJASTHAN MARUDHARA GRAMIN BANK BAPU BAZAR UDAIPUR RAJASTHAN

2 IMPS as per following detail .

1. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

HDFC BANK REFERENCE NO :[protected] Amount 104580.00

2. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

HDFC BANK REFERENCE NO :[protected] Amount 12161.00

Dec month account detail also attach for your ready reference. You can refer Dt 17.12.2019 entry.

Regards,

Ratnesh Bhatt

[protected]

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Dear Sir,

This is SHREE JI SALES, We have done 2 IMPS as per following detail but fund not transfer to Beneficiary account due to Change of IFSC Code IN recent time .We have done fund transfer earlier also on same IFSC code. But now bank IFSC code has change. Our transfer amount yet not return to our account. Detail are as follow.

OUR ACCOUNT DETAIL :

HDFC CURRENT ACCOUNT NO [protected] in

Chetak Circle Udaipur Rajasthan

IFSC CODE HDFC000119

Beneficiary account DETAIL :

CURRENT ACCOUNT NO : [protected] OLD IFSC CODE : SBIN0RRMRGBNEW IFSC : RMGB0000529

DHANNAWAT TRADERS:

RAJASTHAN MARUDHARA GRAMIN BANK BAPU BAZAR UDAIPUR RAJASTHAN

2 IMPS as per following detail .

1. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

HDFC BANK REFERENCE NO :[protected] Amount 104580.00

2. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

HDFC BANK REFERENCE NO :[protected] Amount 12161.00

Dec month account detail also attach for your ready reference. You can refer Dt 17.12.2019 entry.

Regards,

Ratnesh Bhatt

[protected]