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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 49

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R
Ramcharan Choudhary
Jan 31, 2020
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Address: Malpura, Tonk, Rajasthan, 304503

I have sent rs 25000 from google pay on 23 january 2020, amount defected from my account but receiver not received, i hv contacted with google pay with statment of receiver and sender from 23 to 29 january, 2020.
Now google pay reply me that amount credited on receiver account on 23rd।
Kindly support me,
Contact number [protected]
Email id - [protected]@gmail.com
+1 photos
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Jan 31, 2020
Updated by Ramcharan Choudhary
Kindly support to revert or sent money
My aadhar is not link sbi account, I am visit the branch and my documents submitted the bank.but my aadhar not link the sbi account. My mobile is shows SMS NPCI Rejected the linking.please solve the problem
Kalepalli Kishore's reply, Jan 28, 2020
My aadhar is not linked sbi bank account, I visited the branch and submitted the documents. It shows mobile sms npci rejected please help me
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    V
    Jan 30, 2020
    Resolved
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    Resolved

    Address: D.No- 1-61, SF-1, Kranthi Enclave, Tarakarama Nagar, Opp YSR Cricket Stadium, PM Palem, 530041

    Dear Sir,
    I have already linked my Aadhaar to State Bank of India, but it is not updated in NPCI database yet.
    I have verified with Bank, they confirmed that Aadhaar linking already done to your account.
    Due to this, i am unable to receive my LPG subsidy. Gas Company saying that, your Aadhaar is inactive. Please help me in this.
    +1 photos
    Feb 13, 2020
    Complaint marked as Resolved 
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      S
      Ssuru
      Jan 30, 2020
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      I want to change my bank account from Airtle payment bank linked with aadhar in npci mapper to BOI account as Airtle payment bank account is closed so I request to change my bank account to bank of India account . So that I could get gas subsidy and other benifits. My all other bank like Paytm payment bank and bank of india banks are also linked with aadhar plz do change my bank in npci mapper.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        Satya pravallika
        Jan 30, 2020
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        I have a did a transaction on 15th Nov with 30000. The money got debited but not got credited in the receiving bank . I have contacted Google pay many times from 15th Nov till now. Already the ticket was also raised regarding this but till now I did not receive my money . I want my money should be returned immediately.
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          kartik hallikerimath
          Jan 28, 2020
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          Address: Nava ayodhya nagar 1st cross old Hubli, Dharwad, Karnataka, 580024

          Submit a Complaint
          My bank account is seeded with aadhar number but also i got a message that npci response is accepted by npci but in my epass scholarship form it's showing that "aadhaar number has not seeded with your bank account".
          So once again i went to bank and checked... There in bank it was showing that "your aadhar number to bank account seeded with npci". But npci rejected the aadhaar link. How long npci take to update its status? In my scholarship form and my scholarship status is "sanctioned under fee concession scheme"
          Please give me a proper information about this issue. Whether can i get scholarship sanction or not. Please give me a response to this.
          Thanking you
          KARTIK
          +1 photos
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Sir my adhar card is linking with the sbi account but npci not fetched my adhar for the scholarship banker says it is linked and active plaease do needful as my scholarship is pending my adhar number is[protected] and my account no [protected].please resolve this soon.thank you

          aadhaar number rejected by npci - Comment #3638787 - Image #0
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            V
            Vatsasanjiv
            Jan 28, 2020
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            Address: Yamunanagar Nigadi, Sec No 21 Pune, 411044

            Sir
            I have purchased Fastag from HDFC Bank. But not delivered within one month. I have cancelled order. Now I am unable to get another Fastag as vehicle number is blacklisted by NPCI.
            Vehicle number MH14CS4602
            Owner Sanjiv R Vatsa
            Please get my vehicle number out fro blacklist.
            Thanks
            Vatsa Sanjiv
            [protected]@gmail.com
            +1 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Dear Sir,
            I have already linked my Aadhaar to State Bank of India, but it is not updated in NPCI database yet.
            I have verified with Bank, they confirmed that its already done. Please help me in this.
            Due to this, i am unable to receive my LPG subsidy. Gas Company saying that your Aadhaar is inactive.

            vehicle number is blacklisted - Comment #3637669 - Image #0
            For pm kisan samman scheme, I have given all the related documents. But the installment of ₹2000 is not crediting due to adar number is not seeded in NPCI. So what is the problem with my account. Please resolve this problem.
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              R
              Raju Khetri
              Feb 3, 2020
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              Address: Harugeri

              For pm kisan samman scheme, I have given all the related documents. But the installment of ₹2000 is not crediting due to adar number is not seeded in NPCI. So what is the problem with my account. Please resolve this problem.

              If it is short
              Which information do you need. Please tell, I will give..but solve the problem. Still I didn't get a single installment of pmkisan samman scheme.
              Bank officials says that npci rejected your request.
              +1 photos
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Hi.. my aadhar#[protected] is lalready inked and active with my ICICI bank account#[protected]. But LPG subsidy failed. Pls help to resolve the issue.
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                N
                Naveen Suragouni
                Jan 27, 2020
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                Address: Bellary, Karnataka, 583104

                My bank account is seeded with aadhar number but also i got a message that npci response is accepted by npci but in my epass scholarship form it's showing that "aadhaar number has not seeded with your bank account".
                So once again i went to bank and checked... There in bank it was showing that "your aadhar number to bank account seeded with npci". How long npci take to update its status? In my scholarship form and my scholarship status is "sanctioned under fee concession scheme"
                Please give me a proper information about this issue. Whether can i get scholarship sanction or not. Please give me a response to this.
                Thanking you
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  bhagvatsingh92
                  Jan 25, 2020
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                  Address: Village-gwaliorkhurd,post -jat,teh-jawad,district-neemuch(m., Jawad, Neemuch, Madhya Pradesh, 458226

                  Please provide the mony and my account debited mony but not refund the from our account please help me dear team dear sbi upi user, ur a/cx5053 - debited by rs1975.0 on 24jan20 ref no[protected]. Download yono @ www.yonosbi.com
                  Screenshot are to be attached and imdately prvide the mony our account pleas check my status and find the becifency account refund mony
                  +1 photos
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Jan 25, 2020
                  Updated by bhagvatsingh92
                  Please help provide my money status

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                    S
                    Smruti Pragyan Mishra
                    Jan 24, 2020
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                    reversal of amount transferred to wrong upi id

                    On 19th jan 2020, i have wrongly entered a upi id of a person named ankit holding a fraudulent account with upi id "[protected]@okaxis" and rs4999 has been debited from my upi account from my deutsche bank account created newly on 14th jan 2020

                    Immediately after seeing the message of debit i have reported to bank about this and requested to stop payment. Bank has denied my request for stop payment. Despite complaint...
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                    R
                    Rajkumar Soni9919
                    Jan 23, 2020
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                    Address: SHANKER TRAVELS Shop no 10, 111 A/6, Ashok Nagar, G.T. Road,, Lane Adjacent To Hotel Bliss,, Kanpur, Uttar Pradesh, 208012

                    Sir i link npci form with adhaar at bank punjab & sindh bank gumti no5 on date 20dec 2019. But he did not give any acknowledgment slip to me as a proof that my bank link with npci. Sir i requested many time, please give me acknowledgment slip but he not given. I told to bank manager for this concern but they prefer for that or this type work to bank staff. After all the bank manager or staff did not follow the bank customer rule. Why he not given acknowledgment slip?
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    I want to link my adhar with NPCI and my bank told me to link it online so how can I link my Adhar online to NPCI. My scholarship is stuck due to this so please help me as soon as possible.

                    bank not given acknowledgement slip against npci seeding form - Comment #3636750 - Image #0
                    I tried with two of the banks to seed my account with npci server but it is not done by npci end and showing techinical issues
                    i submitted aadhar seeding form in bank already

                    Ref id; R[protected]
                    I have seeded my aadhar on NPCI through SBI branch Sector 7 Noida, with account no;-[protected], IFSC:-SBI0012984 and Aadhar no:[protected].But my account is not linked with NPCI till now.It is showing account linking status on UIDAI with NPCI is Tecnical exception.Please link my account with NPCI as soon as possible.

                    bank not given acknowledgement slip against npci seeding form - Comment #3637044 - Image #0
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                      U
                      U.D.Hakari
                      Jan 22, 2020
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                      Address: KARUNANJALI SRINAGAR 1st CROSS Near KUD Circle DHARWAD, Dharwad, Karnataka, 580003

                      Lpg subsidy is not credited to my bank account and last 8 transactions amounting to rs.1492/- are failed. Reason given is 'adhaar status inactive in npci'. Kindly activate my adhaar status in npci and credit my lpg subsidy.

                      Hp consumer no.: 613242
                      Agency name:m/s ganesh traders, goa road, dharwad - 580008 (Karnataka)
                      Bank name: karnataka bank ltd., kud circle branch, srinagar, dharwad - 3
                      Sb a/c no. [protected] (Adhaar is linked to the bank account)
                      Ifsc code: karb0000192
                      Adhaar no.[protected]
                      My registered mobile no.: [protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Feb 02, 2020
                      Updated by U.D.Hakari
                      Sir,
                      Even after a lapse of 10 days, my complaint stands unresolved.
                      Kindly do the needful and resolve.
                      I send money from bharat pay(phone pay) merchants to a shopkeeper a amount of 50000 rupees but money debit from my bank account(HDFC) and not received by receiver bank account(State bank of india). SO i want to compaint about bharat pay merchants

                      inactive status of my adhaar in npcl - Comment #3636529 - Image #0
                      inactive status of my adhaar in npcl - Comment #3636529 - Image #1
                      Sir I HV a account in canarabank.but my adhar card is not seeded with my account.npci is not responded..Soo I unable to get the payment..from different sources??

                      inactive status of my adhaar in npcl - Comment #3636636 - Image #0
                      inactive status of my adhaar in npcl - Comment #3636636 - Image #1
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                        bhaweshsri
                        Jan 22, 2020
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                        Address: ASANSOL,WEST BENGAL, Burdwan, West Bengal, 713303
                        Website: google

                        My sbi bank account where i am getting my gas subsidy has closed from april-2017 and aadhar number is linked with sbi account. The subsidy amount is showing as hold. I request you to transfer the hold amount in sbi account and continue to sbi account. My sbi account number is [protected] and ifsc code is sbin0000066.
                        Indane gas consumer no - [protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Jan 22, 2020
                        Updated by bhaweshsri
                        My SBI bank account where I am getting my gas subsidy has closed from April-2017 and aadhar number is linked with SBI account. The subsidy amount is showing as hold. I request you to transfer the hold amount in SBI account and continue to SBI account. My SBI account number is [protected] and IFSC Code is SBIN0000066.
                        Indane Gas consumer No- [protected]
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                          E
                          EALAYARAJA S
                          Jan 22, 2020
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                          Address: 6Th CROSS ,27TH MAIN JAIBHEEMANAGAR BTM 1ST STAGE, 560068

                          My bank account is seeded with aadhar number but also i got a message that npci response is accepted by npci but in my epass scholarship form it's showing that "aadhaar number has not seeded with your bank account".
                          So once again i went to bank and checked... There in bank it was showing that "your aadhar number to bank account seeded with npci". How long npci take to update its status? In my scholarship form and my scholarship status is "sanctioned under fee concession scheme"
                          Please give me a proper information about this issue. Whether can i get scholarship sanction or not. Please give me a response to this.
                          Thanking you
                          Ealayaraja s
                          +1 photos
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                            D
                            DocPD
                            from Jaipur, Rajasthan
                            Jan 22, 2020
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                            1. I had applied for fastag on[protected] on paytm app and got my order number as [protected] from paytm.

                            2. After receiving 2-3 dates given for delivery of fastag by paytm, finally on[protected] i receive a message that "delivery was attempted (They did not mention what happened to the attempt. Needless to mention that my wife and my housemaid remain 24x7 hours at home. The courier person did not even telephoned me on my registered mobile number).

                            3. Thereafter i am informed that the delivery will be done on[protected].

                            4. On[protected] i receive a message that my application has been cancelled.

                            5. Since then i am trying to contact them on mail and through telephone but could not succeed. All the contact numbers that are given in paytm app are either not in operation or do not deal with fastag. I mailed the complaint on [protected]@paytm.com some time ago and got the reply that they will come back to me.

                            6. After some time i wrote back again on same mail id i got the reply which is appended to my today's mail to them

                            7. Today[protected] i replied on the same mail id and got following reply

                            "dear customer,

                            Thank you for contacting us. Please note that we are no longer monitoring this email address. We request you to visit the 24x7 fastag help section https://m.p-y.tm/cst_flow1?id=18 on the paytm app to raise any concern faced by you."

                            Regards,
                            Paytm care"

                            8. When i tried https://m.p-y.tm/cst_flow1?id=18 it caters to only complaints about payments, refunds, rebates.

                            9. I got fed up with chasing paytm for last two months and when i tried to get fastag from other agencies, i get the reply that it is already issued.

                            I am copying my today's[protected] mail (For which i got the reply as mentioned in point no. 8 above) in reply to paytm mail of[protected] for your kind intervention and deletion of my vehicle's (Rj14ct0216) fastag registration in nhai records so that i may apply for fastag through another reliable agency.

                            Today's[protected] mail

                            As per your direction given in the trailing mail, i tried to place the order number of times through paytm app. But every time it is turned down with a remark that the fastag for rj14ct0216 has already been issued.

                            I also tried to apply through axis bank as also from vendors stationed at toll booth and they also gave me the same reply that as per nhai records the fastag has already been issued for my vehicle.

                            They told me that first get the earlier one cancelled from nhai records then only new application can be filed.

                            I am getting frustrated with the casual attitude adopted by paytm on my repeated complaints without any concrete action or solution for almost two months now. You should realize how essential fastag has become for vehicle owners now.

                            Once again i request you to either issue fastag to me or get it cancelled from the nhai records so that i may apply through another reliable agency.

                            Praveen dhyani
                            Rj14ct0216

                            On monday, december 30, 2019, 11:15:57 am gmt+5:30, fastag wrote:

                            Dear customer

                            Greetings from paytm care!

                            Thank you for contacting paytm fastag support team. We regret to inform you that, as per our records, your recent fastag order [protected] has been returned. Our courier partner tried to deliver your order on 12 dec 2019, but could not reach you. Your order has been returned and refund has been initiated on dec 10 2019 and will be processed within 7-14 working days. We understand the importance of your order and regret the inconvenience caused

                            Our intention is to serve you better. If you still have requirement for fastag, we would request you to kindly place a new order and give us one more chance to turn this around

                            If you need any further assistance, please contact us through the ‘24 x 7’ help section and we will be glad to assist you
                            If you are not satisfied with the resolution please visit below mentioned link and raise new ticket in correct issue category.

                            Link : https://m.p-y.tm/cst_flow1?id=18

                            Note : - this is a automated response please do not reply to this ticket

                            Ref:_00d28dppr._5000k23cimw:ref
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Hi, we regret the inconvenience caused and request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
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                              H
                              hariomnaithla
                              from New Delhi, Delhi
                              Jan 22, 2020
                              Resolved
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                              Resolved

                              I have open a bank account with sbi through aadhar and that seeded with npci but till now bank account is not linked with npci. At uidai, aadhar service portal is showing the status of account linking on npci is technical exception. Please resolve this problem as soon as possble.
                              Account and aadhar details given as below as:-
                              Aadhar no:[protected]
                              Bank account no:-[protected]
                              Ifsc:-sbin0012984
                              +1 photos
                              Jan 23, 2020
                              Complaint marked as Resolved 
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                ALAAINA THE SUPERSTAR
                                Jan 21, 2020
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                                fastag blacklist

                                Address: Hno 4 subhash colony karnal haryana, Karnal, Haryana

                                Dear sir

                                My vehicle no is HR05AN5678 . My fasttag was issued by SBI in 2017 but now it is showing blacklisted.Whenever i tried to recharge my fastag it was showing limited KYC and advise to submit my Aadhar card to nearest agent .When i tried to purchase new fasttag from Paytm one msg was reflected as "vehicle blacklisted by NPCI"
                                Kindly rectify
                                Contact no [protected]...
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                                S
                                SHREEJI SALES
                                Jan 21, 2020
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                                Address: 1 Ch 24 Sector 13 Udaipur, 313001

                                Dear Sir,

                                This is SHREE JI SALES, We have done 2 IMPS as per following detail but fund not transfer to Beneficiary account due to Change of IFSC Code IN recent time .We have done fund transfer earlier also on same IFSC code. But now bank IFSC code has change. Our transfer amount yet not return to our account. Detail are as follow.

                                OUR ACCOUNT DETAIL :

                                HDFC CURRENT ACCOUNT NO [protected] in

                                Chetak Circle Udaipur Rajasthan

                                IFSC CODE HDFC000119

                                Beneficiary account DETAIL :

                                CURRENT ACCOUNT NO : [protected] OLD IFSC CODE : SBIN0RRMRGBNEW IFSC : RMGB0000529

                                DHANNAWAT TRADERS:

                                RAJASTHAN MARUDHARA GRAMIN BANK BAPU BAZAR UDAIPUR RAJASTHAN

                                2 IMPS as per following detail .

                                1. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

                                HDFC BANK REFERENCE NO :[protected] Amount 104580.00

                                2. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

                                HDFC BANK REFERENCE NO :[protected] Amount 12161.00

                                Dec month account detail also attach for your ready reference. You can refer Dt 17.12.2019 entry.

                                Regards,

                                Ratnesh Bhatt

                                [protected]

                                Show quoted text
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                                Dear Sir,

                                This is SHREE JI SALES, We have done 2 IMPS as per following detail but fund not transfer to Beneficiary account due to Change of IFSC Code IN recent time .We have done fund transfer earlier also on same IFSC code. But now bank IFSC code has change. Our transfer amount yet not return to our account. Detail are as follow.

                                OUR ACCOUNT DETAIL :

                                HDFC CURRENT ACCOUNT NO [protected] in

                                Chetak Circle Udaipur Rajasthan

                                IFSC CODE HDFC000119

                                Beneficiary account DETAIL :

                                CURRENT ACCOUNT NO : [protected] OLD IFSC CODE : SBIN0RRMRGBNEW IFSC : RMGB0000529

                                DHANNAWAT TRADERS:

                                RAJASTHAN MARUDHARA GRAMIN BANK BAPU BAZAR UDAIPUR RAJASTHAN

                                2 IMPS as per following detail .

                                1. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

                                HDFC BANK REFERENCE NO :[protected] Amount 104580.00

                                2. DT 17/12/2019 IMPS TO DHANNAWAT TRADERS

                                HDFC BANK REFERENCE NO :[protected] Amount 12161.00

                                Dec month account detail also attach for your ready reference. You can refer Dt 17.12.2019 entry.

                                Regards,

                                Ratnesh Bhatt

                                [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  M
                                  Mabh0164
                                  Jan 21, 2020
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                                  Dear siri am existing customer of bharat gas. My detail is as under1.
                                  Lpg id:[protected]

                                  2. Consumer number:

                                  3. Consumer name:madan mohan4. Aadhaar number:* * 25665. Distributor code:183349 i logged a complaint to the bharat gas having complaint no ( reference no: 5263104) regarding subsidy, company directed me to map aadhaar with npci through bank. Bank informed me that adhaar is already mapped with npci.
                                  so i request your honour to bag the subsidy amount in vijaya bank in lieu
                                  Of idbi bank.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Ranbir89
                                    Jan 20, 2020
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                                    Address: Bangalore Urban, Karnataka, 560105

                                    Two transactions amounting to Rs. 40000/- needs to be reversed. Following are the details of transaction.

                                    1. UPI txnid:[protected] / Beneficiary: PRIYA KUMAR / [protected]/ Amount: Rs. 20000/- Date Time: 19 – 01 – 2020 at 13.40 pm
                                    2. UPI txnid:[protected] / Beneficiary: PRIYA KUMAR / [protected]/ Amount: Rs. 20000/- Date Time: 19 – 01 – 2020 at 13.38 pm

                                    From VPA id: [protected]@sbi
                                    Incorrect To VPA id: [protected]debited.from.[protected]@myicici (FRAUD)

                                    Correct VPA id: [protected]@paytm
                                    +3 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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