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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 52

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P
Pooja deshmukhe
from Nagpur, Maharashtra
Dec 27, 2019
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Address: At /post =Revdi , tal =koregaon,dist=satara

I have closed my bank of maharastra account and delink it. And link my addhar to bank of india account but till it is not updated on npci portal. Kindlly updated my bank addhar linking status from bank of maharastra to bank of india. This is manndatory for aicte pg scolarship. Please update the information on npcl portal.


Addhar number=[protected]
Bank of maharastra
Account number=[protected]
Ifsc code=mahb0000225.

Bank of india=
Account number=[protected]
Ifsc code=bkid0001300
.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Dhikshith
    from Bengaluru, Karnataka
    Dec 27, 2019
    Resolved
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    Resolved

    I have linked my aadhar number to bank.. But when i check the status in uidai website it's showing aadhar number is not linked to any bank... So i kindly request you to link my bank and aadhar to npci...
    If i ask bank they are saying we linked the aadhar number to your account..
    My bank name is karnataka bank ltd
    In epass scholarship website my aadhar seeded status it's showing aadhar not available
    Dec 27, 2019
    Complaint marked as Resolved 
    Its resolved ... Within 24hours
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    have linked my aadhar number to bank.. But when i check the status in uidai website it's showing aadhar number is not linked to any bank... So i kindly request you to link my bank and aadhar to npci...
    If i ask bank they are saying we linked the aadhar number to your account..
    My bank name is ujjivan small finance bank
    In epass scholarship website my aadhar seeded status it's showing aadhar not available
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      Shivraj A Patil
      from Panaji, Goa
      Dec 27, 2019
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      Hi sir my name is shivraj arjun patil. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in
      Bank : bank of india,
      Account number : [protected]
      Ifsc code. : bkid0000927
      Adhaar number. :[protected]

      My bank account in bank of india, there are done with npci mapping. But when i checked on uidai portal, it is shown that "my aadhar is not link with bank account." for this reason, scolarship is not deposited in my bank account.

      Kindly request you to update npci mapping on uidai portal as soon as possible.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        R
        Raju Jayani
        from Delhi, Delhi
        Dec 26, 2019
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        Address: 380015

        Canara bank, vastrapur branch is having one saving account in the name of master dhruvil r jayani having aadhar number[protected] and account number is[protected]. Customer is going to receive one govt payment but on the website of npci his account is not linked with aadhar card. On the other hand we have already linked aadhar card with the mentioned account number several times. Kindly guide us in this matter.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          M
          moh_raj59
          from Rasipuram, Tamil Nadu
          Dec 26, 2019
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          Address: 600068

          I have applied for UJJIVAN SMALL FINANCE BANK LIMITED IPO and my request got revoked but till now I did not receive the funds back to my bank account.
          Application no.: YW[protected]
          Zerodha broker ID: YW4420
          HDFC Bank account no.: [protected]
          Request you to check and release the funds back to my savings account.
          Regards,
          Mohan Raj
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            sanjuzlyf
            from Angul, Odisha
            Dec 26, 2019
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            Address: Mayurbhanj, Odisha

            Hiii
            Sir with due respect i have a problem regarding payment that is my mom send money through airtel payment bank (Upi id [protected]@airtel) to my sbi sb account no [protected] barasahi branch, mayurbhanj.

            Leter on i send the same amount to same account using paytm app (Upi id [protected]@paytmupi) to bhim upi id ([protected]@upi) that is link same sbi sb account of my mom. The all transaction done on 09/12/2018.

            The above all transaction correct no problem on these but later on from my account deducted the same amount reason provide me npci issue reversal on 14/12/2018, but there is no right to do so because all transaction appropriately done you can check on photo copy of my passbook. I had complain this many time on my respective branch but they all time say we have no power to do so, these automatically correct but i waited 12 months for that but not solved my problem. So please respond to my problem.

            The transaction date 09/12/2018
            The date of reversal npci issue 14/12/2018
            My mom sbi sb account no [protected] (Barasahi branch)
            My sbi sb account no [protected] (Barasahi branch)
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              V
              Vikramyadav2513
              from Lucknow, Uttar Pradesh
              Dec 26, 2019
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              Address: H.no. Q-247, Shivalik nagar, phase-3,BHEL,Ranipur, Haridwar, Uttarakhand, 249403

              Dear sir,
              I had done my fastag reacharge with google pay on 13/12/19 of rs. 500/- but my fastag account has not been credited yet with the same amount.
              On contacting customer care number of sbi fastag they didn't resolved the issue, they only said call to bank or google pay or nhai.
              I am frustrated with the long line on tolls, tottaly harrased with poor resolving system.
              My transaction details are in attachement.
              Kindly resolve the issue quickly and refund my money
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                kambleprasad913
                from Mumbai, Maharashtra
                Dec 26, 2019
                Resolved
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                Resolved

                Hi sir my name is prasad kamble. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in
                Bank : bank of india,
                Account number : [protected]
                Ifsc code. : bkid0001455
                Adhaar number. :[protected]

                My bank account in bank of india, there are done with npci mapping. But when i checked on uidai portal, it is shown that "my aadhar is not link with bank account." for this reason, scolarship is not deposited in my bank account.

                Kindly request you to update npci mapping on uidai portal as soon as possible.
                Dec 26, 2019
                Complaint marked as Resolved 
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Dec 26, 2019
                Updated by kambleprasad913
                Bank : Bank of India,
                Account number : [protected]
                Ifsc code. : BKID0001455
                Adhaar number. :[protected]
                E-mail : [protected]@gmail.com

                My bank account in Bank of India, there are done with NPCI mapping. but when I checked on UIDAI portal, it is shown that "My aadhar is not link with bank account." For this reason, Scolarship is not deposited in my bank account.

                Kindly request you to update npci mapping on uidai portal as soon as possible.
                Dec 28, 2019
                Updated by kambleprasad913
                Dear sir,
                Please quick me my solution for maha dbt scholarship benefit . Link my account on the NPCI portal as soon as possible .

                Thanking you...
                Bank : Canara Bank,
                Account number : [protected]
                Adhaar number. :[protected]
                E-mail : [protected]@gmail.com

                I have a bank account in Canara Bank, I have requested them multiple times to link my Aadhaar to NPCI Mapper. But when checked on the UIDAI portal, it is shown that "My Aadhaar is not linked with the bank account." For this reason, the Scholarship is not being deposited in my bank account.

                Kindly request you to update NPCI mapping on the UIDAI portal as soon as possible.
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                  A
                  abhishek dhiwar
                  from Mumbai, Maharashtra
                  Dec 23, 2019
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                  Hi my friend rahul transferred me money from paytm payments bank upi to me but the amount is not credited in my account and then i have contacted sender bank (Paytm payments bank) regarding this matter they took 8 days to confirm from axis bank that amount is credited or not as the end paytm payments bank given me report that the amount 4300₹ is credited into axis bank account no.[protected] but axis bank is saying they don't received any amount from this upi reference number[protected] at other side paytm payments bank is saying they successfully credited but i don't received amount till now i also shared my bank statement with both banks but they're still referring each other at the end my money is stuck which i needs badly i suffering from last few days for my own money but this companies are not giving any resolution consumer forum is my last hope please help me out from this i also attached proof and i'm also sharing npci (National payment corporation of india) which proof of transaction screenshot given by paytm payments bank.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    J
                    Jayanta Pati
                    from Bengaluru, Karnataka
                    Dec 20, 2019
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                    Address: Khordha, Odisha, 751012

                    Dear sir,
                    Please note that rs 3559.15 was debited from my bank account no. [protected] on date 01.12.2019 against transaction id cicagkc225kscw order id[protected] through google pay.
                    As intimated by reliance customer care the said amount has not been credited to their bank account.

                    I am furnishing below my bank details for your kind perusal.
                    Please arrange reverse credit of rs 3559.15 in my bank account no. [protected]. (Ifsc code sbin0000222)
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Sir
                    I linked my aadhar with bank many times but npci not showing it
                    And im not getting schoolership
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                      S
                      sachin8871
                      from Indore, Madhya Pradesh
                      Dec 19, 2019
                      Resolved
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                      My bank account in SBI, there are done with NPCI mapping. but when I checked on UIDAI portal, it is shown that "My aadhar is not link with bank account." For this reason, Scolarship is not deposited in my bank account.

                      Kindly request you to update npci mapping on uidai portal as soon as possible.

                      On my Scolarship form, it is shown that my aadhar card is not link with bank account, and for this reason scholarship not get deposited in my bank account. When they checked on uidai portal, it is shown, my aadhar is not link with bank account.

                      Problem is that, aadhar card must be linked with bank account...it is linked actually, but it is not shown on uidai portal.

                      So kindly request you to solve this problem as early as possible, so that my scholarship will be deposited soon.
                      Dec 23, 2019
                      Complaint marked as Resolved 
                      My complaint is resolved.. Thank You..
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Dec 19, 2019
                      Updated by sachin8871
                      Please Resolved Immediatly because my scholarship is on hold.
                      I order on 16 novmber of product called award in their site they can give a track details as according they saud they deliverd on 26th novmber but today 20 decmber still order not disptach i call them 3 times all time they said today we will disptch
                      Almost month its almost cost 643 rupees pleae help thank you
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                        M
                        Mahesh Bawchkar
                        from Dhule, Maharashtra
                        Dec 19, 2019
                        Resolved
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                        Resolved

                        Address: At:-Georai, Tq:-Georai, Dist:-Beed, 431127, 431127

                        Dear Sir, i am student, now i'm purchuing Bsc(Hons)Agriculture 2nd year course...it is said to that i want to Map aadhar UID[protected] at NPCI with SBI bank due to the norms and requirement of Nationl bank account on MAHADBT portal .sir there is probleme which i'm facing from last 3 months due to the inactive aadhar payment notification on DBT portal in the profile. Benifit amount Is not recieved yet due to the NPCI mapping in nationalized bank.. i am mentaining the bank account in SBI in Georai-ADB(SBIN0003843)bank with account No:-[protected]. So i want to map the aadhar UID with SBI bank by changing it from MGB Bank umapur(MAHG0004521) Ac No :-[protected]. THE STATUS is appearing active with the MGB bank where i had delink my adhar 8 days ago due to the bank is not nationalised babk and change of NPCI Mapping with linking adhar UID in the SBI with forNPCI mapping...I am requesting you for map my adhar UID to the NPCI with SBI bank account for instant DBT benifits...

                        Thank you
                        Your Regards,
                        Bawchkar Mahesh Babasaheb
                        Dec 20, 2019
                        Complaint marked as Resolved 
                        Sir the NPCI mapping account is not exsisting. That account was closed still the mapping status is showing active. Sir please try to map aadhar UID to currently active bank account SBI which is linked with bank account. Thanks Your's faithfully Bavachkar mahesh
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          Y
                          yahussain
                          from Mumbai, Maharashtra
                          Dec 14, 2019
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                          Address: 202/C BASERA APT, 29 HUSSAIN PATEL MARG, MAZGAON, Mumbai City, Maharashtra, 400010

                          I am receipt of sms fromvk-bpclms
                          Read as:

                          Dear consumer your lpg subsidy of rs.116.14 failed, kindly provide your bank and aadhaar details to your distributor also link your aadhaar to your bank account.
                          I have submitted for change of the banker from axis bank to dena bank, mazgaon, mumabi [rtgs/bkdn[protected]ooo18064] with my aadhaar card no.[protected] to dena bank, mazgaon, as well as navjivan gas supply co. Mumbai 400027 on 11/11/2019. Navjivan gas supply co. Immediately noted. Whereas dena bank registered on 5th december, 2019.
                          I am forwarding all documents by speed post immediately. Please credit amount to dena bank, mazgaon, mumbai
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Hi, we are here to help! Please provide us your contact number and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            kajal bankar
                            from Revadanda, Maharashtra
                            Dec 14, 2019
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                            Hi sir my name is kajal bankar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india, account number : [protected], ifsc code : bkid0009720, customer no:[protected], adhaar number :[protected]. So please update my account in npci as early as possible please. I cannot get my scholarship. Thank u sir
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Kindly clear my rejection which was name 16.12019.
                            Rs 300
                            It was long time pending your side already discussed by Google play team.
                            Kindly confirmed for this issues
                            I am Koyyala sharada
                            Andhra bank a/c no [protected]
                            Adhaar number[protected],
                            linked already.
                            But not allowed in POS machines for AEPS withdrawal's & deposits transactions .
                            Allowed to only AEPS transfers receiving only.
                            Please solve kindly sir.
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                              Priyadarsh_24
                              from Pune, Maharashtra
                              Dec 13, 2019
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                              Address: Sangli, Maharashtra

                              I have submitted adhaar seeding form in bank but bank does not know how to update adhaar card details and bank details on npci mapper. After several visits to bank, still i am unable to link my adhaar on npci mapper. My dbt benefits are stucked due to this. Please take an corrective action.
                              Bank details:
                              Union bank of india
                              Ifsc code: ubin0541036
                              Branch address: solapur camp
                              Sharad chambers, 560/59, south sadar bazar, solapur camp, dist. Solapur, maharashtra, india
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              I am Koyyala sharada
                              Andhra bank a/c no [protected]
                              Adhaar number[protected],
                              linked already.
                              But not allowed in POS machines for AEPS withdrawal's & deposits transactions .
                              Allowed to only AEPS transfers only.
                              Please solve kindly sir.
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                                from Kolkata, West Bengal
                                Dec 13, 2019
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                Hi,

                                I am writing on behalf of my elder brother mr. Anil yadav, he is having saving bank account with axis bank a/c no [protected] ifsc code utib0000404.

                                He have wrongly transferred rs. 40000/- to wrong account number of icici bank on 02.11.2018

                                Incorrect account no is as below

                                Beneficiary name - dinesh rajpurohit
                                Ac no[protected]
                                Ifsc code - icic0000039
                                Ref no[protected]
                                Date-02.11.2018

                                We have taken followup with the icici bank to reverse the above said transition but icici bank replayed as below "as the wrong beneficiary account is not having sufficient balance we will not be able to return the fund back"

                                Actually, beneficiary account is dormant (Inactive) therefore after transfer of our 40000/- in his account, bank have charged some charges to that account holder now that benefiter account have balance less than 40000/-

                                My request is to instruct icici bank to reverse the bank charges of beneficiary account so that his account will have balance of rs. 40000/- and bank can refund my amount.


                                Refer attached mail communication between banks
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Hi, we request you to ask the account holder to directly contact us. Regards, Team Axis Bank.
                                [email protected]'s [Complaint's author] reply, Feb 18, 2020
                                Account holder contacted your bank several time, by personal & through mail also (refer attached mail communication in original post ) but nothing has been worked out.
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                                  nagarajbiradi4568
                                  from Bengaluru, Karnataka
                                  Dec 13, 2019
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                                  Address: #183 near keb, mudalagi-591312, Belgaum, Karnataka

                                  Hi sir my father name is ramappa s biradi, i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : syndicate bank, account number : [[protected]], ifsc code : synb000510, adhaar number :[[protected]]. Plzz sir this adhar card linking is needed for pm kisan scheme, so please sir update account in npci. Thank u sir. Plzz sir,,,,
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Dec 13, 2019
                                  Updated by nagarajbiradi4568
                                  Hi sir my father name is RAMAPPA S BIRADI, I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : syndicate Bank, Account number : [[protected]], Ifsc code : SYNB000510, Adhaar number :[[protected]]. So please sir update my account in NPCI. Thank u sir.

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                                    kajal bankar
                                    from Revadanda, Maharashtra
                                    Dec 11, 2019
                                    Resolved
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                                    Resolved

                                    Hi sir my name is kajal bankar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india, account number : [protected], ifsc code : bkid0009720, customer no:[protected], adhaar number :[protected]. So please update my account in npci as early as possible please. Please solve my problem. Thank u sir
                                    Dec 14, 2019
                                    Complaint marked as Resolved 
                                    Hi sir my name is Kajal Bankar I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : Bank of India, Account number : 972010110018029, Ifsc code : BKID0009720, Customer No: 135538285, Adhaar number :656367291299. So please update my account in NPCI as early as possible please. I cannot get my scholarship. Thank u sir
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      #*#
                                      from Noida, Uttar Pradesh
                                      Dec 13, 2019
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                                      Address: New Delhi, Delhi

                                      I transferred 1000 rupees by google pay I'd no[protected] CICAgKDGyaT9Xg on 1 Oct 2019 debited from my ac no[protected] axis bank but not credited Canbara bank ac no[protected] I have complained many times but no action plz help me which account credited my money I went to axis and canbara bank but they say complian googlenpci I have complain many times मैं पहले भी कई बार कंप्लेन कर चुका हूं उन्होंने मुझसे मेरे 1 महीने के अकाउंट का पीडीएफ स्टेटमेंट और केनरा बैंक अकाउंट के स्टेटमेंट का पीडीएफ भी मांगा था जो मैं गूगल द्वारा भेजे गए एनपीसीआई के फार्म में जमा करवा चुका हूं मेरे एक्सिस बैंक अकाउंट में भी जा चुका हूं जहां मैंने पता किया कि अकाउंट के पैसे कटने के बारे में गूगल पर बताएगा गूगल पर को बार बार कॉल कर चुका हूं ऑनलाइन कंप्लेंट डाल चुका हूं लेकिन मेरे ₹1000 का कोई पता नहीं चल रहा
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      We had applied for fastag for our Vehicle No. MH-20-DJ-5100,
                                      MH-20-DS-5100, MH20EK5100, MH20EY5100 through Axis Bank online
                                      and payment had already been done on 2nd December, 2019, but till today the Fastag have not been delivered.

                                      Kindly look into it urgently and let me know the status of our fastags.
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                                        Mahendraaaa
                                        from Suratgarh, Rajasthan
                                        Dec 10, 2019
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                                        I have purchased fastag from icici bank in nov'19. When i am trying following customer care nos. But those are always not working. ([protected] & [protected]) why npci / netc allowing such operators who are not able to provide help.
                                        And 1033 number is also not working
                                        Also showing email [protected]@ihmcl not found & email not delivered
                                        With such type of support customers feel cheated.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        There's are google transaction IDs
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