National Payments Corporation of India [NPCI] — aadhaar linking problem

Had applied kyc form for linking aadhar to my bank account in bank of india, they show in their server that my bank account linked to my aadhar. But in website o[censored]idai, in bank mapper bank linking status is inactive. My scholarship is pending due to this problem and and will not succeed until aadhar is successfully linked to my bank account. I complained about it in bank but nothing happend. They show their server in which aadhaar is linked